MBNA and silent phone calls

Fraserca

For the past couple of weeks I have been getting silent phone calls - You know what its like, you go from one end of the house to the other trying to find the cordless phone which is ringing only to find no one there when you answer. If you do 1471 to find out who called you get " We do not have the caller's number ".

Well finally this morning I got someone there - a very nice girl from India asking questions about how I used my MBNA credit card. After a few questions I asked her why she was phoning me. ' Just a courtesy call, ' l she said.

I told her straight that I wanted no more courtesy calls and she said that she would take a note and mark my account that I did not want these calls. Said it may take 6-8 weeks before they would stop.
After I finished the call I did 1471 and sure enough " We do not have the caller's number ".

I am registered with the telephone preference service and that has stopped other calls but it doesn't stop calls from outside the UK.

I think I am a target for MBNA as I don't use their credit card and they obviously want to encourage me.

Too bad they have just pushed me in to cancelling the card because of this and the constant credit card cheques coming through the post unsolicitated.

Davidboy

Yep I get these calls too on a regular basis, they ask, very politely, am I happy with my card, do I want a loan, can we help you etc. etc. we use the tactic of my wife says I'm not in. After 3 times ringing to get hold of me, and I'm "not" there, they eventually give up!!


D

Heinz

[font=&quot]I use the, "I'm very happy to have the card. The bankruptcy judgement has made life a little difficult but the card's a real life-saver" line.[/font]

Bossyboots

I answered the telephone call today to a lady who asked to speak to me. I confirmed it was me speaking and she said she was someone or other from MBNA. She then said am I speaking to Mrs. *********. I confirmed again that she was and she hung up!

I don't have a card with MBNA but my OH does. She definitely said Mrs., not Mr. There was me all ready to use one of the ploys discussed on here and she beat me to it.

funky-footprints

we dont have an MBNA card but I had weeks and weeks in the summer of them ringing at realy daft times during the day wanting to speak to my husband, who I told them was in work, I also said every phone call that if it was anything important could they please post the information. they would never speak to me, but said it was important they speak to him. They said they had something for him !!!! mmm a credit card that we didnt want !!! In the end I rang my phone provider, they put a track of the calls I was receiving and agreed they were unnecessary, first thing in the morning, lunch times, tea times, bath times etc ..... I couldnt put a stop on my line as all the calls were coming from a call centre in india and a lot of my family are ex-pat. I continued to ask them to stop calling me, and kept a full record of every phone call, and told them my utilty company were aware of the problem, and the phone calls finally ceased.

Willsnarf1983

Heinz wrote:

[font=&quot]I use the, "I'm very happy to have the card. The bankruptcy judgement has made life a little difficult but the card's a real life-saver" line.[/font]

quality!!!


Will