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Flight Delays
Hi I have just received notification that our claim for an over 8hrs delay from from Palma to manchester Monarch Flight Number ZB533 on the 28th September 2014 has been refused, on the grounds of " Extraordinary Circumstances" the fault was a bolt had sheared (according to the pilot) on the front wheel cover landing gear,…
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Flight cancelled then replacement delayed
Hi all, A very quick question - I had to fly with work (they paid for the ticket). On the way home my flight was cancelled due to fog at Heathrow so I was put on the next available flight (5 hours later). The second plane was delayed by about 1hr 15 mins. I received a refreshment voucher from BA for the delayed flight.…
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advice plz thomson
hi I wonder if someone can help ive sent my claim off but Thomson have said the delay was due to a heater in a window and therefore out of the ordinary and out of their control. Is this the case? thanks natalie
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BA Flight Delayed by 20 hours
Can someone please give me advice. I flew with British Airways First Class to Las Vegas. I was due to return on 17th October landing in UK on 18th Oct. I had to be back by then as I was flying out on a family holiday on the 19th October. At 11am on 17th Oct I receive an email from BA saying that my flight was delayed by 20…
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Flight delay compensation - a better way?
I have been reading through this tread and wholly agree that long flight delays are unacceptable. I have also been looking at the effect of claiming on companies such as Monarch... which has been disastrous at best. I am not saying people shouldn't claim - if it was me I would! I was just thinking that there must be a way…
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flight delay compensation
My flight was delayed 24 hours (Emirates) in Feb 2008. I used the template to register a claim and received an email back saying they could only go back 6 years. The trouble is I dont have any flight references etc as it was 6 years ago. Do I still have a claim? I am 64 years old and not very computer savvy!!!!
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Flight landed at wrong airport and we were transferred onto another plane
Earlier this year we flew from Dubrovnik to Gatwick, there was an issue and the plane had to land in Paris and couldn't be fixed, eventually they got another plane to us and we finally got home about 7 hours after we should have. Timeline is as follows (I assume these are local to the airports): EZY5426…
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Easyjet delay causing out of hours charge for picking up hire car
Hi, apologies if this sort of query has been posted before, I'm new to this forum. Just wanted some advice. Back in June I flew to Ibiza with Easyjet. The flight was delayed causing us to pick our hire car up after midnight which resulted in a extra €50 charge. The delay of the flight was because a chair had broken in the…
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flight compensation
I booked a holiday to the U.S in 2007 and the flight was delayed overnight because of a mechanical fault with the aircraft. I have contacted Expedia who i booked through to try to retrieve flight details etc and they have no record of me as they say they do not have records that go back that far. I am at a loss how to…
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delay due to lightning
can anyone please advise! we were flying from Gatwick to Antalya and got hit by lightning on the ascent from Gatwick. they carried on flying to Milan and then landed. after having to fly another plane from London as ours couldn't continue we had a 4.5 hour delay. whilst I realise that it was a weather issue I feel that…
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BA/Flight Delay - New Court ruling (Germanwings vs Ronny Herring)
Hi All, I've had success with BA in getting an initial offer for compensation for your flight which was delayed by BA's standards at 3 hours and 56 minutes, therefore 4 minute short's of the next compensation band. However - there was a recent ruling (eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:62013CJ0452") which…
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BA downgrade
Slightly off topic but anyhows: my wife was joining me in Bangkok from London. I booked her a Premier Economy ticket (not very MSE but I thought I treat her). As home computer printer not working she did not bother checking in online. At check in all seemed ok. She was puzzled about her seat number (23) and asked if this…
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flight delay compensation
Hi,in september this year we were delayed by 5 hours on our flight time from Sanford to Newcastle, we arrived in Newcastle at 11.30am instead of our schedualed time of 6am, the plane itself was at Sanford on time, however when we got to the airport Thomson reps were there to tell us of our delay, when we finally took off…
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Didn’t land at ticketed destination
Hi everybody, I apologise in advance if this one has been done but I am struggling to find it anywhere. We had a through ticket from TLL to MAN via FRA. The first leg was delayed 78 minutes which resulted in us missing the next leg from FRA to MAN. Instead of taking the flight from FRA to MAN the next day that the airline…
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Delay not recorded in FlightStats
So I have been on a delayed flight, which doesn't appear on the FlightStats website! the flight was Germania, Kefalonia to gatwick 28/06/2014, which isn't listed at all, anyone had similar/know what to do? :-)
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Finding flight numbers for delayed flights
Any advice on how to retrieve flight reference numbers? I was delayed by 6 hours on 10th March 2009 flying from Havana to Paris with Air France due to a technical issue with plane. I cannot find the booking reference so I have contacted Air France who state that they do not have records dating back to 2009. Ideas / advice…
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What's the difference....
What's the difference between a technical issue and a operational decision? Also if a flight is delayed and you was told 7 days before about the delay when you had just arrived at your hotel, is there still a claim for compensation?
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'Operating airline'?
I will try and keep this brief! I have put the history below my query. I have obtained a default notice in judgement against easyjet and they have today sent me an application notice to set asdide the judgement for two reasons- 1. they did not receive the claim form. This was sent by Salford CC and was returned marked…
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Confusion over flight delay calculator
Hi all, I've been looking at the MSE table for calculating potential compensation entitlement (sorry, wouldn't let me post a link because I'm new). I'm a little confused. I was flying Athens to Cairo (1120KM) on a flight that was delayed 9 hours. Should I therefore be crosschecking the '3 hours+' cell with the 'All flights…
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MSE News: Flight delay compensation: More could claim thanks to new guidelines
"More passengers could be able to successfully claim compensation for flight delays, after new guidelines were issued..." Read the full story: Flight delay compensation: More could claim thanks to new guidelines Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all…