Flight cancelled then replacement delayed

Candy0107

Hi all,

A very quick question - I had to fly with work (they paid for the ticket). On the way home my flight was cancelled due to fog at Heathrow so I was put on the next available flight (5 hours later).

The second plane was delayed by about 1hr 15 mins. I received a refreshment voucher from BA for the delayed flight.

Would I be able to claim compensation from BA for the cancelled flight and the delayed flight. Should I send 2 letters or just the one?

I will of course use MSE's template.

So many questions as I have never had to do this.


Thanks in advance
Candy

Caz3121

Candy0107 wrote: »

On the way home my flight was cancelled due to fog at Heathrow so I was put on the next available flight (5 hours later).

the weather is not within the airlines control so no compensation due. BA would call extraordinary circumstances and close case

comeandgo

If you were to go ahead and try and claim it's only one claim. It's to do with the time you arrive at your destination rather than how many delayed departures you had.

JPears

Like Caz said, no claim. Fog is out of airline's control

richardw

We're you re-routed at your earliest convenience?

Candy0107

Thanks, it was worth a shot :-)