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Monzo - Poor customer service.
I complained to Monzo about text they were sending me and the level of customer service (Basically I was told by Customer Service to ignore all tesxts from them) I waited the 8 weeks and heard nothing, After talking to a complaints manager I was told I would get the outcome of the complaint by Tuesday ( 20 Aug) - I…
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New Santander login
Has anyone else wasted 45 min trying to use the new login? I still can't get a photo good enough for the app.
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Barclays Rewards
I currently use a Barclays Rewards account to pay household bill ddr's and to receive my private pension. As soon as my pension is received I transfer it to a Rainy Day Saver. Then as a direct debit goes through I transfer the funds back to cover it. This works well However, now I am going to be charged for the Rewards…
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Contactless use ATM
Is there any atms currently utilising contactless features for withdrawing cash or use via digital cards?
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Money Moral Dilemma: Should I keep the perks from my grandma's bank account?
This week's MoneySaver who wants advice asks... My grandma doesn't have a bank account and keeps all her money in cash. Now I've started helping her with her finances, I've set up a bank account in my name and pay her bills from it - she gives me the cash - and I get cashback on the bills and interest on the balance. Each…
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Co-op £160 Everyday Extra Switch Offer 15/7/24-10/8/24
Good evening, I haven't seen this mentioned on another thread yet but Co-op are doing a £160 switching offer for switching into their Everyday Extra current account (£15/mth fee, non-fee accounts are excluded from this offer). The offer is available to new and existing Everyday Extra account customers who have not received…
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Lloyds Cash Account
Had a message today that Lloyds are changing my Cash account to their Basic account, doesn't really seem any different to be honest, some fees are no longer a thing with Basic though. What I don't get is why they've still let me have a cash/basic account in the 1st place, as I've already got their standard account AND Club…
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Unauthorised ATM withdrawal- Ombudsman ruled in favour of bank
Hi all Looking for some help on next steps please. My sister was using her card to make payment at a train station ticket machine but it was declined and simultaneously she got a text saying she'd made a withdrawal from an ATM. She reported the fraud to the police and the bank. The bank claimed she must have authorised it…
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Halifax cash deposit machine ‘stole’ my £100
I went into a local Halifax branch to deposit some money which I had counted prior to leaving home and it was £1400 in £20 notes. This was cash that I had kept at home for emergencies and now needed. I put all the money in the cash machine and it returned some notes with a message that it only accepted 50 notes at a time.…
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CPAs for one-off purchases
These CPAs are a new problem that I’ve just encountered I tried to respond to a Facebook advert to buy some shoes. The company pretended to be Sports Direct but wasn’t at all.The shoes never turned up! And my bank have refunded the £37 I paid while they investigate. But more worryingly a recurring payment had been set up…
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Cash App Security Settlement
Received an email about this Not sure if it is legitimate, and seems to be from America as American phone number etc. Not sure how they got my details, as I didn't sign up to anything. Thoughts please? Thanks
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Excel/Numbers spreadsheet for income and expenses that can update balance for a selected date
Hi All, I am looking to record all income and expenses on a spreadsheet. What I would like to do is have all my regular in it and then add in the daily/weekly spends. I would like to be able to enter a date at the side and it tells me what my balance is at that particular point (have ingoing and out going and all can vary…
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Debit Card Transaction
I needed some debit card purchases for my TSB £5 reward. I purchased separately 2 carrots and an onion using the TSB debit card 3 separate times conservatively.I was stopped by security whilst leaving the supermarket and questioned about my purchases.Apparently stipulating a carrot is a common ruse for taking a more…
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Sent bank fast payment to closed account
Hello My fault I messed up I transferred some money from my Halifax current account to my TSB account which is closed by mistake It was still set up as on app and selected wrong one Does anyone know if TSB will reject payment as account does not exist? And return payment Or will I have to contact Halifax or TSB Thanks
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Budgeting apps
Are there any apps like Microsoft money which I can input all bills etc and see what I have remaining the rest of the month?
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Sending money abroad with Atlantic Money
New kid on the block - Atlantic Money. Sort of a challenger to Wise and the rest of the currency transfer firms as well as for currency transfers through Starling Bank and Fineco Bank. Not a bank, so no FSCS protection. App only. Right now, you can only send money, not receive any, and there is no card - so significantly…
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Bank switch set up
Hello Do any of you great people have any advice please around setting up a burner account purely for switch incentives? I’m not sure the best way to do it. Thanks!
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Zing app can take payment from contactless debit cards
Just stumbled across this while exploring the Zing Android app. You can top up the Zing balance from a contactless debit card by tapping the card on the back of the phone (and selecting an amount). I don't think I've ever seen this in a "banking" app before. Has to be a debit card in your name, but this seems a small step…
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Plum Finance problems
I have been trying to transfer a stocks and shares ISA out of Plum Finance for about 11 weeks. Has anyone had the same problem, and advice?
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Rejected / Returned Bank Draft when cashing into Santander
I recently received a bank draft from a family member in Canada, from Bank of Montreal. This was marked ‘SUNDRY CURRENCY DRAFT’ and sent in pounds sterling to ideally allow this to be processed easily in the UK. I then went to cash with Santander, who took it in at the branch and entered the details as a ‘normal’ cheque.…
