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severn trent frustration need to contact senior person
I have a property that has 2 meters, one in the kitchen and one 2 strides away in a toilet. they told me I would not be charged the usual standing charge for one of the meters and would not be charged the used water standing charge twice. every time I phone they insist I owe it then eventually contact another department…
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Higher than average???
Ive received a water bill last month from United Utilities covering the past 6 months water usage and the total bill for the next year is £1309.74!!! Ive only lived in this property since 2nd April 2011 upto this present day and have been paying £44.70 per month as I was instructed to do so when I moved into the property.…
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Water Bill Social Tarrif
Dont know if this still applies but used to be a scheme with some water companies,if you had three children or more in full time education and on low income could apply for a social tarriff for your water,I remember someone saying it made quite a differenceno harm in enquireing if it still exists.;)
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United Utilities trying to rip us off...
Just had a new water bill from United Utilities this morning - we are on a water bill and have been paying just under £20.00 for the past few months and our new schedule for 2012 is - wait for it.... £143.00 per month!!!!! HAHAHA! There are two of us in the house - we are hardly ever here and when we are we are very…
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Anglian Water taking money through Income support?
Hello everyone, merry xmas to you all, and typically as is with days when you cannot contact someone, a letter drops through the door bringing bad news... I pay Anglian water £45 per month for there services, we have an arrears of approx £190 in the past they have asked for me to increase my monthly payment, but being…
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1 meter 4 flats
I was wandering if anyone has had a similar experience to me (excuse the grammar and spelling i know iam bad at it ) basically the building i live in is split into 4 flats. it was the first flat ive ever had so when i got a bill for 40 pound a month for 2 pepole i thought thats a normal price. for the first year i lived in…
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how they charge for water
astonished today by my water bill from Severn Trent,£172 for 6 months, what astonishes me is i am charged for the SUPPLY of 52 cubic mtrs of water. and then i am charged again for the USE of my 52 cubic mtrs of water that i have already paid for. there is also a Standing charge for both. Surely once it is supplied to me…
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HELP - kitchen sink issue!
WE have had a slow draining and sometimes blocked kitchen sink for a month or so. We have tried all standard drain blockage solutions including one shot, caustic soda, snakes (not real ones) and not all at the same time. We noe wonder whether it could be the pressure caused by a blocked vent - any thoughts or advice?
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Help
:( does anyone know how to fix hot water overflow, everytime anyone uses bath or shower the overflow pipe running outside starts leaking and it dosen't stop till the hot water is run again, Im guessing it is jamming, PLEASE can anyone give me some cheap solutions.
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large water bill due to leak
had a very bad leak due to toilet problem and it's just been noticed and fixed straight away, the bill's running into 700 pounds for three months, can i claim with my home insurance, or is there any other way tried before, for example, beg the mercy from water company?
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Thames Water denying my meter exists
I moved out of a rented property recently served by Thames Water. They had been charging me on a rateable basis, but on checkout, the inspector informed me that I had a water meter and that she had the entry reading and was just about to take an exit reading. I had no idea that the water meter existed, and looking at it…
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Water Bill
We pay £400 per year for our water bill in Gloucestershire, two 6 monthly instalments of £199 live in a 3 bedroom semi-detached house no children and our water usuage is low/medium. I think that we are paying alot as I know someone in the same county paying less how can we query this and get the fee re-adjusted is this…
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To move to water meter or not?
We are currently being charged £50 a month by Yorkshire Water ('we' being a couple in a 3 bedroom house), so have been advised by friends to go on a meter, as it should bring bills down closer to £20 a month. This would be fine and no problem, if it weren’t for the fact (I believe?) this is an irreversible change (after a…
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Terrified to take a shower/bath in this cold weather, any workaround?
My shower uses so much water I took to using 'navy showers'. In this weather it is a terrifying prospect. My mum suggested I take shallow baths instead as it would heat me more which is a bit better but that doesnt help much. I tried getting an extra large towel to cover me in and out but its just a horrible feeling…
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Water Meter Replacement
I live in a terraced house (single dwelling). My water meter is located in the pavement outside my house under a cover. The water meter is getting a bit old and as a precautionary measure will be changed soon. I understand that the replacement process is quite simple ie it unscrews much like a light bulb. For clarity…
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Yorkshire Water estimates
Hi! I've just moved, and Yorkshire Water has just sent me an estimate of what they believe my family will be using. They plan to charge us £45 a month!!! In our previous address we were paying only £18, and although this house is slightly bigger, we certainly are not going to use almost 3 times as much water. We have a…
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Damp in Severn Trent Area
Hi, we bought our house in 2006, it's a mid terrace, we had new damp proofing done at a cost of about £3000 then in 2009 i noticed that the internal wall which runs along our alley way was damp again,m they came and redid the work, now it's bad again and worse than ever. I am starting to think that it's not the damp…
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Hard water ??
Hello money saving people...... Just 1 question. I live in a hard water area, the water that comes out the tap is clean and drinkable IF COLD... Boil it up and it is pure disgusting ! the only thing you can do with the water hot is wash. When i boil any thing in the water you can taste it and smell it in your cooked food.…
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Water bill!
Hi there! I live in Wales and I have a water meter, and still I have to pay a lot. My last bill is £251 for 153 days (5 months). I think it's a lot, especially coz I only live with my partner and most of the time I am away at uni. I phoned the water company and they said I need to test my meter, which means I need to take…
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Bad leak - Thames water 24 hr number is a joke!
There is an awful water leak on the road just outside my house. Probably a bathful every minute or so. I contacted Thames Water last night - no answer. I tried this morning for an hour and eventually got through at about 8.40. I reported the problem, and they said someone would be here within 4 hours. I've just come home…