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Techie Stuff

Archives for February 2018

Lidli Soundbar
Lidli have their Silvercrest Bluetooth TV Stero Soundbar on sale in my region selling at £49.99 Anyone bought this Soundbar or know anything about it. I’m thinking that if it’s any good I might buy. Would like to hear your opinion Kevin
Weird Word problem
One of the subjects I teach at college is numeracy. I’ve inherited a good number of old worksheets written in Word. When checking them I saw that in cases where a ‘divided by’ symbol should be there was an addition sign so I trawled through everything, inserting the correct symbol, saving and closing the documents. Today I…
Moving email hosting from one provider to another
Hi email hosting experts. A neighbour has email address and hosting with Clara and says its very expensive (price per GB) and spam filter is non-existant (perhaps they provide one free of charge and he just hasn't set it up...). Question. In laymans terms how would he move the email hosting to another provider (e.g. Google…
Screen greys out on FB when attempting to post.
Noticed today, that when I go to post something on FB wall, using laptop, the screen greys out. Yet I can post via ipad and phone. Does anyone have an idea what could be wrong please. I have logged out and in again. PS, after a few hours, it has rectified itself.
Connect Printer
I'm asking this on behalf of my boss, who's working from home. He's not very technically minded, and he is having trouble getting his printer/scanner to connect to his phone. He had it connected before, but has since had a new router (Sky Q fitted). He seems to think his printer is bluetooth though, which shouldn't have…
Sky box mystery
Hi everyone, I live near Aberdeen and we have a sky box in our lounge and a multi-room box in another room.We cancelled sky about a year ago so use the boxes for free view. About 4 months ago our boxes started to broadcast London programmes,bbc London news ect.So I assumed the dish must of moved.Then yesterday the lounge…
Synology DS918+ - Disk/Volume Setup Query
Hi I've got a Netgear ReadyNas Duo V2 (RND2000 V2) with 2 x 2Tb drives (raid 1), and I am going to be 'treating' myself to a Synology DS918+. The existing set up is primarily full of multi-media files with a small volume for home users to back-up to (local Word docs etc). Initially, the Synology will be set up with 2 x 4Tb…
Trying to help with this pop-up notification.
Recently, help was given to me ref a notification pop-up and now my son-in-law has (from Cyprus) asked if between us solve a pop-up he has. He has no idea what it is and how to remove it, perhaps you can help please. This is it:-
ports blocked Virgin
any help please ? changed my Tivo to a v6 and they upgraded router because of slow broadband to a Hub 3.0 despite this we still get at times 5.0 and 6.0 download speeds instead of the 100 we are signed up for. after another 30 minute phone call yesterday they altered back to 2g and 5g. same as we were getting on the super…
No modems in new stbs with Virgin Media
"V6 box requires its own connection to a Virgin media super hub as the V6 box lacks a built in cable modem unlike the older V+ & Tivo boxes." I am not sure if I have understood this correctly, but V6 set top boxes supplied by VM do not contain a modem which means, unless they are in the same room, it is not possible to…
MSE website broken
It would appear the MSE website is broken on Chrome and Safari at least. Keep getting the "you are using an older browser" message and then everything is just text links with no graphics. Can someone tell the webmaster that they've broken something.
BBC Iplayer
Maybe I'm missing something here, but with more and more content going to iplayer, I am getting frustrated! When I want to fast forward a programme, normally I can see the programme and am able to stop it at the point I want to. This doesn't happen with iplayer, I just see a timer. Is there a way around this?
Closing down an App oon my PC
Hi Over the weekend my PC automatically carried out a number of updates. Now when I go to close down my PC I get a message saying 'This app is preventing shutdown'. There is an icon of an app but I cannot click on it to see what the app is. I get an option to shut down anyway. Is there any way to find out what this app is?…
Another Fake Tech Support site
WARNING - The following website is being used by scammers to dupe people into paying money for fake technical support http(colon)//wst1(dot)co(dot)uk/TechSupport/ My client received pop ups saying his computer was infected with a virus and must call an 0800 number immediately for "Windows Technical Support" On calling the…
Read only word documents
Just spent several frustrating hours on my laptop after I suddenly found all my saved Word documents had mysteriously become 'read only' overnight. Hence I could not save any changes I made to these documents, nor could I create and save new documents. Trawled google for hours and tried several suggestions regarding…
Old Car Sterio
Hi, Just looking for some advice, i have dug out some car sterios from 1990s. they are brand new, retailing then for around £300, what would be the best place to sell them? thanks
FIXED: Teamviewer error (WaitforConnectFailed)
EDIT: Ah -- just got my mate to reboot his PC and it's working again. D'oh. I've been using Teamviewer for years to fix my friends' PCs. I've just tried to connect to a PC (which appears in my saved connections as "online"), but I get this error message: I tried disabling the Windows firewall (I don't use other firewall…
Mix sound from computer and Alexa
I'd like to have the sound from both my Amazon Echo Dot and my computer come out of the same speakers which are connected to my computer. You would think this would be a simple enough matter - just connect the Echo Dot to the line in of my computer. But it doesn't work - no sound comes out via the line in. I've made Line…
Windows 10 dvd problems
Having reinstalled windows 10 on a lager capacity hard drive I now find that my dvd player is not working ,I have searched on the internet and most of the "solutions" appear to require alterations to the registry which I am not happy with however one solution is find the dvd drive in device manager then right-click on it…
Excel help needed please VLOOKUP :)
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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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