We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Another Fake Tech Support site

Options
mikewill34
mikewill34 Posts: 156 Forumite
Part of the Furniture 100 Posts Photogenic Combo Breaker
edited 26 February 2018 at 12:07PM in Techie Stuff
WARNING - The following website is being used by scammers to dupe people into paying money for fake technical support

http(colon)//wst1(dot)co(dot)uk/TechSupport/

My client received pop ups saying his computer was infected with a virus and must call an 0800 number immediately for "Windows Technical Support"

On calling the number they asked him to go to http(colon)//wst1(dot)co(dot)uk/TechSupport/ and click on the "Support 1" link.

This downloaded a software package called "SUPPORT ONE" which allowed them to control his PC.

After a while they said to him "we are going to shut down your computer and will call you back in the morning". This is designed to make the victim worry overnight, then be more susceptible to scamming the next day.

I have reported the site to GoDaddy (where it is registered) and hopefully they will take it down.

PS: I have made the urls safe to post

/Mike
Regards
Mike Williams

Comments

  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    edited 26 February 2018 at 12:52PM
    Naming the website is pointless as another can be set up in seconds.


    GoDaddy are going to do nothing here as these websites unfortunately do not break any laws.
    They are simply offering a service.


    Unnecessary, yes - Overpriced, certainly - underhand, definitely .... but legal nontheless


    You should focus your efforts into educating your clients regarding calling numbers that appear in pop-ups


    And in the use of malwarebytes
  • They claim to be a independent Windows support company but the image on their website is of an iPad and an iMac.
  • John_Gray
    John_Gray Posts: 5,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    They claim to be a independent Windows support company but the image on their website is of an iPad and an iMac.
    Obviously an iNdependent Windows support company! :rotfl:
  • that
    that Posts: 1,532 Forumite
    edited 28 February 2018 at 2:30AM
    mikewill34 wrote: »
    .... My client received ....
    Just no pleasing some.... They made a mess, it made you look good, you profited from it, but you still complain. Most people like easy money :wink:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.