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Old Direct Line Loan(s)
Does anyone know the answers to the following:- Natwest Bank can only find one loan agreement with Direct Line but I know there was more than one. Unfortunately:( I do not have any paperwork as I am going back a number of years. Is there anyway I could find out, and if so, who do I contact and where? Natwest gave me a…
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Canada Square - Should i give up?
I have put a clam in regarding PPI for an Egg credit card i had many years ago. I used the MSE tool to find out who to send the claim to, it was passed to the FOS who contacted me and said this had been forwarded to Canada Square Operations as this is who is nor responsible (i believe). I have received a letter for Canada…
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Citibank on Resolver App
Hi All, I am trying to send a resolver email from the app/website but it appears that Citibank/ CitiFinancial do not appear on the drop down. Can anyone advise what they may now be under or if they are under a different name please? Many Thanks Dave
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I'm not sure if this is PPI?
Yesterday I found an old file that contained a load of old Barclaycard statements (from 2004/2005). They all had 'Payment Protection Plan' on them, varying amounts (from £1 to £12 odd - presumably linked the balance at the time). I also found a separate letter from them, reference the same card number, advising me of 'Card…
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Calculating store card PPI redress
After some advice if possible please; I had 2 store cards with GE both started 1997 complete with PPI. The first card (HoF) the form was completed by sales assistant and I was simply asked to sign. The 2nd PPI was never discussed and as it was already on one statement I simply assumed it was mandatory. That said in 2001 I…
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Halifax total mortgage protection
My husband and myself took out a mortgage with Halifax in 2009 and from what we both remember were told we had to take out their Total Mortgage Protection Plan. It's something we always thought was necessary for us to obtain their mortgage but we are now wondering if this is indeed the case. Does anyone know if this was…
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Reclaim PPI fron paragon mortgages 20 years ago
Hi, My mother has asked for help as she believes she was miss sold a PPI from paragon mortgages. At the time she was told that she'd have to take it to get the mortage. It started in dec 1997 to feb 2007 but she doesn't have any paperwork. Would she be able to make a claim, and if so how would she go about getting the…
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Anglian Windows pre 2005 PPI complaint.
Hoping somebody can point me in the right direction. My mum had PPI when she had new windows put in by Anglian Windows in 2004. Her grounds for mis selling are: 1) The PPI was automatically included with the loan as part of their "gold package". 2) It was a single payment PPI so the loan was front loaded. 3) The loan was…
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HSBC mortgage PPI claim refused, what next?
Using Resolver last week, I submitted a refund request to HSBC, formerly midland Bank. They replied this week saying that they checked on their 'live' systems and I am not owed any PPI. Should I have evidence, I should send this to them. So, I have my bank statements, the very first payment being Jan 1998 and the last…
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Volvo Finance /Ford Credit Resolver Tool
I purchased a car in 2006 and PPI was included in the repayments The finance was done through Volvo finance. I want to make a claim using the Resolver tool on MSE website. There is no Volvo Finance on the tool, but I have been told that they have been taken over by Ford Credit but I cant find Ford Credit as a company to…
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Can a PPI refund be claimed if a payout has been made on the insurance?
Hi My sister used to have a loan with Barclays; when the loan was agreed, she was told that she had to have PPI, which is clearly wrong. However, during the period of the loan, she was made redundant and made a claim against the policy, which duly paid out. This leads me to two questions: 1) Is she still able to submit a…
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Self Employed
Dear MSE, we were sold a TSB Mortgage Sure insurance in 1992 (its a PPI for mortgages) and my husband was self employed at the time (and still is). We have filed a complaint with Lloyds TSB and their decision is that we weren't miss sold it but they won't confirm if it pays out to people who are self employed. Is there…
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Bank PPI on "dodgy" mortgage
In 1996 I wanted to buy a property for myself and wife, agreed a price and was looking for a mortgage. Due to the nature of the property I was struggling to get a mortgage for the amount I needed and phoned the seller and told her. She told me she already had a mortgage on it for more than I was looking for, with Barclays…
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Reclaiming PPI in Australia
Hi All, I lived in Australia from 2003-2008 during which time I took out credit cards, a mortgage etc. Firstly, was PPI mis-sold in Australia, and secondly, how would I go about reclaiming it? Would be grateful for any advice. Thanks.
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Lloyds PPI on defaulted loan
Lloyds have recently confirmed that I had 6 loans with PPI included in them dating back to 95 to 2003 - My complaint has been upheld and I await the final decision letter. I am however concerned as in 2005 and 2007 I took out further Lloyds Loans (without PPI) which have since defaulted and sold to a 3rd party - Will…
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Is SMA falls under PPI
Bank charged me a certain fee called SMA every month when I took up my Mortgage in 1998/99. They did this for the initial 3 years of the mortgage. The charge is called Scheme for Maximum Advance Payment (SMA), My question is that: Does this falls under the PPI, can I claim this back and can I apply under PPI scheme to…
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Contact BBBs?
I took out a mortgage with Bradford & Bingley in 1985. It was arranged by a broker and I now think I was sold PPI. Do I need to contact the lender or the broker? I can't remember who the broker was - I remember going to his office, which was in his house - would/should the lender give me his details? What if his company no…
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RBS Staff Group Assurance
Hi. When I was employed by RBS and took out a staff mortgage it was compulsory to take out 'Staff Group Assurance'. This was designed to pay off the mortgage in the event of death. Does anyone know if this counts as a type of PPI? We were never given a choice whether to take this out or not and I ended up paying for 14…
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Payment Break (PPI) Providian Credit Card claim
My husband had a Providian credit card around the years 2002 - 2007 -ish. It was paid off. We no longer have any statements, but do have the account number. I'm not 100% he had PBP/PPI, but i'm pretty sure he did. In 2013 I tried to find out about this on his behalf, but failed. Here's what happened. I wrote to Monument,…
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Santander upheld ppi claim, but no sign of money
Back in early March 2017, after several attemps to get santander to send me the PPI settlement offer (eventually emailed to my local branch and they immediately faxed the signed offer back to PPI claim department, with confirmation they have received it), I am still waiting after several weeks for payment to be deposited…