We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Santander upheld ppi claim, but no sign of money
SiestaSte
Posts: 2 Newbie
Back in early March 2017, after several attemps to get santander to send me the PPI settlement offer (eventually emailed to my local branch and they immediately faxed the signed offer back to PPI claim department, with confirmation they have received it),
I am still waiting after several weeks for payment to be deposited into my account.
Everytime I call the PPI department, it's one excuse after another.
It's impossible to speak to someone in authority, even my own branch seem helpless to sort out.
They have confirmed they have received my signed copy of the ppi accepting form, together with my account number and sort code, yet they keep saying we will pass your concerns over to our payment team.
According to the acceptance form and Santander's own website, payment will be made WITHIN two weeks upon receipt of signed form.
This has been well over two weeks and still no payment.
I don't have any debts or other reason as to withold this money.
Can anyone help or advise as I don't seem to be getting anywhere with ppi department?
I am still waiting after several weeks for payment to be deposited into my account.
Everytime I call the PPI department, it's one excuse after another.
It's impossible to speak to someone in authority, even my own branch seem helpless to sort out.
They have confirmed they have received my signed copy of the ppi accepting form, together with my account number and sort code, yet they keep saying we will pass your concerns over to our payment team.
According to the acceptance form and Santander's own website, payment will be made WITHIN two weeks upon receipt of signed form.
This has been well over two weeks and still no payment.
I don't have any debts or other reason as to withold this money.
Can anyone help or advise as I don't seem to be getting anywhere with ppi department?
0
Comments
-
Make a complaint to Santander, if you still get no joy, take it the Ombudsman.
http://www.santander.co.uk/uk/help-support/complaints?icid=php-ql4-Complaints-08150
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.3K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601.1K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.2K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards