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Amazon Not Taking Visa Credit Cards From Jan 19th 2022
I went to pay for something using my Visa Credit Card on Amazon and a large notice appeared "Due to the high fees Visa charges for processing credit card transactions, starting 19 Jan, 2022, we will no longer accept Visa credit cards issued in the UK. Please change your default payment method, or add and use an eligible…
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BACS payments not available to domestic customers?
My energy supplier (Octopus) has asked me to increase my monthly payments and also to make a one-off catch-up payment. That's not unreasonable given the recent huge rise in energy costs. This is the first time my account has ever been in arrears (and not by much) so I've negotiated with them to make a smaller one-off…
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Bin Not Emptied Vent
Today was bin day. Bins placed at end of drive last night. Looked out of the window this morning and all bins had moved around so they had been emptied ..... or so I thought. Went out to bring them in, quick open the lids to check - green general bin, check - purple plastic / tin bin, tinfoil pie case stuck in bottom but…
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Bold 2 in 1 powder
I don’t like to use fabric conditioner on my clothes (I use white vinegar instead) so I stopped using Bold years ago when it became ‘2 in 1’. However, it cleaned better than anything else I’ve used so I recently looked at the box again and I don’t see any fabric conditioner in the ingredients. I noticed the wording is also…
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MyHermes stolen parcels, bad delivery behaviour - how to fix?
Delivery drivers in our area leave parcels out on the street when no one is home, so they are stolen. This happens regularly. This week a parcel was left at the wrong address by the MyHermes delivery driver. Anyone know how to complain about this? It is impossible to talk to anyone through the website. There is something…
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Ps5 preorder site scam using Game
Hi, I've been trying to preorder a PS5 console for my son like many others. I was given a site to preorder that was identical to Game. I ordered and paid and had message to say order accepted and I would be notified when it had shipped. The contact details were exactly same as Game. On checking my bank account much later…
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Any ideas or help with John Lewis terrible customer service
We're really struggling with John Lewis at present and wonder if anyone has any tips for actually speaking with them and getting an answer to various queries before Christmas (this year). The customer service number rings and rings (with the irritating holding music) and then, when someone does pick up, they can't help…
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NOW TV - I've been hacked!
This is for anyone with NOW TV (sick in my case) I noticed I'd been charged another £14.99 today for the cinema and £5 boost! First off we only have once device (we have no other TV or devices, my laptop is so old, not sure I could get it on here), so no boost needed and I had cancelled the cinema back in September (we…
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Boots 3 for 2 offers
Having selected and paid for 6 Christmas presents on Boots the chemist 3 for 2 offers for my 84 year old mother in law I received a message that one item was not in stock. There was no offer of an alternative item or refund. This is poor customer care and I feel the marketing needs to be rebranded as follows ‘ 3 for 2 all…
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EDF Automated Overcharge
We pay a fairly decent amount for our energy as we are a family of four, mainly working from home, lots of computers, etc, and an electric car that my husband uses for work. We got a fairly good deal, after shopping around, and are actually on a special electric car tarriff and paying £166 per month (for electric & gas),…
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Sky Charges
I am currently experiencing difficulties with Sky and wondered if anyone had any advice? In August I reduced some of my services with sky as my contract was renewing and I wanted to reduce my outgoings. At the time I cancelled sky multiscreen but later that night reactivated it as I was offered an additional deal and it…
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Good service from M&S
Last December I wanted to get a warm waterproof anorak to go for long walks in. Saw one in M&S with recycled duck down, it was expensive £160.00 but a Sparks offer brought it down to almost £140.00. Used it in the cold weather and put it away spring and summer, used it on Sunday when it was very wet and had trouble with…
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Hermes/Vinted A Vent but all advice welcome
Hi all, Back in September I sold a coat on Vinted, lovingly parcelled it up and sent it through hermes. The item was marked as delivered, so I awaited my money through Vinted. A day or so later, the recipient contacted me to say her parcel had been stolen... I set up a dispute as did she through hermes as the delivery…
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AX Paris Warning!!
Warning to anyone who shops in AX Paris! As well as being charged individual postage on each item you return (even if they are in the same parcel) you are also charged VAT! I’ve never seen this before on returns but after paying £38.95 for a dress I am only being refunded £31.05! They are also very slow at processing…
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Warning - Nextdoor App
I've posted this on a local Facebook group to me, but did want to post it here too to raise awareness. Just a friendly notice for anyone who has received an invite for an app called Nextdoor, it looks like a data harvesting company. A relative signed up to this believing it was akin to a Neighbourhood Watch service,…
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AA Driving School - are not fit for purpose
I have AA recovery and hence when my daughter wanted to start driving I book with the AA Driving school who were discounting their lessons, Post COVID I guess, and I paid for six lessons for my daughter back in the first week of September 2021. When I finally managed to get an available slot, so I booked it and noted it in…
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The Great WarmFront Scheme or Scam ? Still NOT accountable
Hi All ! Martin, you really need to do something about Warmfront on your next TV Show as not only are there so many complaints, but safety is being compromised and Building Regulations/ Gas Safe Regulations ignored which is illegal. I spotted this older thread after searching for details on how to make a complaint about…
