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Park holidays Vent
A vent at myself rather than the company..... Booked a short break last week for 17th may as a treat for my granddaughter. Made the epic mistake of going back to the site to show her where she would be staying to see it 40% cheaper now. Yes i shouldn't of checked it and no i would not be offering them more money if the…
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BT - rude 'customer service'! Yeah right!
For the third day running BT 'customer service' has rung me to notify me of unauthorised access of my internet connection. Goodness I'm so shocked (not). I let them drivel through their lengthy script, making the right noises in the right places, confirming/denying nothing but politely listening. When I clarify a couple of…
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Praise: Joseph Joseph
Almost 3 years ago I bought a Joseph Joseph Totem Bin. It wasn't cheap, even on offer it was £120 but as it was the perfect solution for my kitchen I bought it. Last month I pressed the button on the lid and it flew off, the plastic mechanism had cracked. A quick google revealed this seemed to be a common problem with the…
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Western Union stopped my account after several years, with no explanation
I have been using Western Union to send funds to friends in Bali for several years now. Initially it was cash pick up for them and latterly it was bank transfer. It had all been running very smoothly until Feb this year when, my account was frozen by W.U with no warning nor explanation. I have been in touch via email and…
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Right to a refund on credit card
I'm trying to find out if I can get a refund on a physical gift card I bought online. The retailer were super slow to dispatch a gift card to me and so I bought something else for my sister. It's only £30 but I now have a pointless Pandora gift card. I contacted them saying they were slow, please can I return it but they…
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Business Data Protection claims
I frequently get asked 'personal information' by businesses that may well be ones that I deal with. For example I recently received a phone call following an inspection of a gas fitting that needed minor attention. They claimed to want to set a date for the repair to be performed. I agreed, but was then asked for…
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Lloyds Bank local branch
I'd like to keep our local Lloyds branch, it's been there years, but it seems the staff feel differently, clearly happy to end up out of work! I pop in because I need a cheque book to distribute inheritance funds to beneficiaries. First I'm grilled on why I want one (the a/c is in my name as Lloyds were reluctant to open…
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A free ipad from Jacamo! Not really. A puzzling occurrence.
Something really strange happened three days ago: I received a plastic bag from the postman (delivery before 1 p.m. paid but I did not have to sign for it). It was correctly addressed to me so I opened it, even though I was not expecting anything. Inside was a beautifully packaged ipad and a customer advice note from…
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Asked for 'Collect on Delivery Payment' for online item I bought - is this a scam?
Bought a rug online from Urbanara. Free shipping was stated. Got a note through my door from UPS to say my parcel has a Collect on Delivery payment due of £99.32. Emailed this to Urbanara: My delivery has arrived with UPS but I am not able to receive the item until I pay a 'Collect On Delivery Payment' of £99.32. This was…
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Linda McCartney Foods Care Team
Recently I visited my local Iceland to purchase a pack Linda Mccartney 2 Mozzarella Burgers 227G, on return I popped them in the grill to cook but were disappointed to see that they had "no cheese". I was annoyed at this and took a couple of photo's of the burger's but because I was starving continued to consume the…
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Praise: Evans Halshaw - sell your car
I was buying a brand new car and was not impressed with the best trade in price offered on our 'old' car at £10,500 by the dealer. I took it to my local Evans Halshaw sell your car branch, pretty much a posh portacabin near a supermarket. The website had offered £12,250 which is high end of all the price-estimating sites I…
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MSE News: Martin Lewis and MSE urge Government to use Online Safety Bill to tackle scams
MoneySavingExpert.com and the Money and Mental Health Policy Institute, which were both founded by Martin Lewis, are among 17 organisations today calling for the Government to use its new Online Safety Bill to help protect people from an avalanche of online scams... Read the full story: 'Martin Lewis and MSE join coalition…
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Praise Asda opticians Hull
I've been using Asda opticians on Hessle Rd in Hull for a number of years. Excellent examination and honest helpful staff when choosing new frames. 2 pairs for £120 varifocals..thinner lenses etc.
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Burger King online/app overcharging
If you're ordering Burger King online or in app today check your receipt carefully.Somehow they've charged me £13.05 for a purchase that should have been £9.57 (confirmed by re-creating the order online). If you add up the items on the receipt it comes to £16.04, despite the total being given as £13.05. I think they're…
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Amazon promotional credit not easy to spend
Took the Amazon photo offer and gained £7 promo credit. T&c stated applies only to items sold by Amazon on Amazon.co.uk over £25. Found something needed and promo credit didn’t add. Contacted Amazon CS. So the item is over £25✅ The item is listed on Amazon.co.U.K.✅ however the seller is Amazon EU ❌ CS just said Amazon EU…
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O2 Extremely Poor Customer Service Quality & Incompetence
As an o2 customer of 20 years I recently decided to upgrade my phone to a IPhone 12 Pro. After being told by their customer service team that the phone was in stock for next day delivery I proceeded to carry out the upgrade. After not receiving the phone a week later I contacted their customer service line who informed me…
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Postcode lottery
Postcode lottery have cancelled my account, without telling me, at end of February...No payments have been taken and (luckily) no winnings missed But reason appears to be a change in procedures (We used to pay with VISA and they are now requiring a DD) Why didn't they tell us, rather than just cancelling the account ?
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DVLA Scam - what can they do with this information?
Hi there, My Partner has unfortunately fallen victim to a DVLA Scam website. He needed to renew his Drivers License and clicked on the first Google result (https://apply.vehicleassit.co.uk/ - not realising it was an Ad). He was using his iPad which made the website look more believable. He was charged £95 for their…
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Ancestry changing way of doing things
I have been an ancestry subscriber for approaching 10 years and recently they have changed the way that HINTS work In the past, any major changes have been "optional" ie) Your choice, but not with HINTS, they don't allow the user to use HINTS on other people in the tree, other than the person who the hints pops up onI…
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Tesco Shameful Scam
If you have noticed Tesco is taking the p*** out of us, the consumer. I have wrote a previous thread regarding them. This time it's to do with the fact, they are charging a whopping £3.00 for 24 Weetabix. It's disgusting and the reason is because they want you and me to purchase the "Tesco Wheat Biscuits" that are next to…
