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Praise, vent & warnings

Archives for October 2020

PayPal clearing old balance.
I have an old PayPal account no longer linked to a current card or current email address. Or phone number. I do not use the account but have a balance I had forgotten about. I only looked into this because mse highlighted the up and coming charge. Now the thing is PayPal have no means on contacting me. They will email me…
Timeshare extraction
I was approached by a company called AEGIS SL who semed to know that I had a time share, they sounded very professional and a zoom meeting was arranged for a number of weeks in advance.The consultant was based in Tenerife The meeting took place and I provided details of two timeshares that I had had before trading up to…
Wilko now charge for click and collect/order and collect!
My grumble for today......I don't know when it started, but as in the title, Wilko now charge £2 for c&c (or as they call it, order and collect). Grrrrr. Nice one Wilko :/
Companies during Covid
So we may be in the restrictions for a good few months longer, but which Companies have stepped up in your opinion or have helped you and which have been seriously lacking in help, flexibility or morals? Personally, for me the following; Wetherspoons for the get a job in Tesco comment and when things return, I'll be eating…
Should I put in a complaint to my Mortgage Lender?
First of all, I will just say that I understand that businesses and under pressure right now and the world is a little different because of Covid, businesses have less staff, etc, and the housing market is busy at the moment due to the freeze on stamp duty. But... I am a FTB buying a chain free flat I first applied for a…
AA Insurance Cashback Declined TWICE!
I have been using Topcashback for years to get a few pounds back for the purchases that I make. A few years ago, I purchased AA Insurance and the cashback was declined by the AA. Last month, I did the same and I got a response from Topcashback saying "Unfortunately, it seems as though they have taken the decision to…
Student daughter scammed out of her loan
My 20 year old daughter has just had £3k stolen from her by scammers. They pretended to be from HMEC and said a warrant was out for her arrest and she needed to make payment immediately. She was terrified and transferred her loan on her Halifax account. We’ve reported it to the police and she reported to Halifax but they…
Shell broadband bad experience
A warning to others of my experience switching to Shell broadband. The router was not delivered by Royal Mail as we were away. I couldn't collect it for many days due COVID restricted opening hours. They said they had returned it by the time I attempted to get redelivery. I contacted Shell who were already billing me for…
Shop Early for Christmas - Why
Simply a vent, but why are shops full of Christmas goods, food ordering, etc when we have no idea whether family Christmas will be happening. How can you buy food for a gathering or 'heavy' presents which may need posting rather than taking to family. Yet, we are being encouraged to shop early. We're being told it's for…
EASYLIFE Book Club
My Mum had a cold call from Easylife - the caller quoted an item she had bought , an then proceeded to say she would get 2 free books just £1.95 for postage (which has been taken), she insisted she did NOT want to join a book club and repeatedly ask him to slow down and repeat. This was on the 14th OCT today 22nd she…
Some sort of scam?
Had a call from ‭0191 816 2022‬. Said they were from the hearing centre and asked if I had received their letter. I said no. Went on to say it was about me not wearing the correct PPE in a previous job role. I’ve never had to wear PPE. Then asked if I lived at number 6 still, which I stupidly said yes to, but then realised…
Radio Times (subscriber copies) - late arrival
Setting aside the usual arguments as to whether anyone actually needs Radio Times any more, any other subscribers finding it now arrives late every week? Almost never on the Tuesday it should arrive. Often as late as Thursday, sometimes even later.
Rent Tracking - Canopy/Experian
Just wanted to give some feedback of my experience of rent tracking with Canopy. I saw in my weekly email from MSE that rent tracking was available with Experian/Canopy and as I always pay mine on time I decided it would be a good idea to sign up for this. Sadly, despite giving permissions for open banking with my bank,…
"Brushing" Scam
Just a heads up for those (who like me) thought scams meant somebody pinching my hard-earned! (Links - BBC News site). technology-54616648 technology-54055669
Next Pay Store Card
So I have a Next online account which allows me a store card and we enter our local store looking for clothing. I find couple of pairs of jeans and the wife finds a top she likes. The wife presented the store card and signed like she has always done in the past, some ten years or so. The cashiers says this is not your card…
Courier Scam
My Mum just fell for the Courier Scam. They pretended to be police got her to call 999 about a visa credit card issue...it must have been a fake dialling tone but they convinced her to hand over £8000.
Garden centre outside Carlisle trading in sale of wildlife
Houghton Hall, it's called, a former Victorian gentleman's residence outside Carlisle, its extensive grounds now crammed with giant prefabricated buildings self described as a Garden Centre, although the company that owns and runs it, Klondyke Group, seems keen to strike gold with anything and everything it can sell, so in…
Ebay seller sending pirate copy DVDs
I don't think this is a new thing by any stretch of anyone's imagination but I'm so furious! In good faith I ordered a DVD from an ebay seller. The picture on the ad was of the original DVD so I thought I would be getting one of the originals. However, today through the post I received a pirate copy in one of those little…
Tesco Online Banned me for complaining!!
A few weeks back, a completely angry and rude driver refused to help with taking the bags out of their green crates (there were 3 stacked up and I couldn't access the top one, it was too high and I have problems with my arms which prevents me from reaching out). When I asked nicely for some help he said it wasn't his job…
Janome sewing machine price fixing?
Looking to buy an M7 Continental Janome sewing machine, on which I'd expect to see a range of prices. Suspiciously - and I've noticed this before with sewing machines - all the prices are pretty much identical, and a retailer once told me that they were obliged to sell at the standard price or have supplies withdrawn. He…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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