Wilko now charge for click and collect/order and collect!

booter

My grumble for today......I don't know when it started, but as in the title, Wilko now charge £2 for c&c (or as they call it, order and collect).  Grrrrr.  Nice one Wilko

elle_may

I believe they have been doing this for a while now Not good

Pollycat

Just call into store and buy what you want.
That's free.

IvanOpinion

A couple of quid for someone to go around and put your order together and do the paperwork - sounds like a bargain, if like me, you value your own time.

bradders1983

Cost of picking the order
Cost of manning the desk

Why should it be free?

roddydogs

Because argos, Homebase is?

Spank

roddydogs said:

Because argos, Homebase is?

If Argos and Homebase jumped off a cliff should Wilko do so as well?

Pollycat

I have to admit, I can't see the logic in people expecting to get the same service from shop A because that's how Shop B does it.

bradders1983

Spank said:

roddydogs said:

Because argos, Homebase is?

If Argos and Homebase jumped off a cliff should Wilko do so as well?

And this is how the world works. Just wait until the first bank ends free banking, the rest will fall quickly into line.

[Deleted User]

No one is going to force you to use the service. 

jon81uk

roddydogs said:

Because argos, Homebase is?

Then buy the item from them instead then.

Also Argos entire business model has always been built on order and collect. Things have changed with online ordering and many smaller stores hold less stock as they move it around once they get the order, but comparing a store built on catalogues and ordering to other stores is a stretch.