Wilko now charge for click and collect/order and collect!

My grumble for today......I don't know when it started, but as in the title, Wilko now charge £2 for c&c (or as they call it, order and collect).  Grrrrr.  Nice one Wilko :/


  • elle_may
    elle_may Posts: 395
    First Anniversary Name Dropper First Post Mortgage-free Glee!
    I believe they have been doing this for a while now Not good
  • IvanOpinion
    IvanOpinion Posts: 22,125
    Name Dropper First Post Combo Breaker First Anniversary
    A couple of quid for someone to go around and put your order together and do the paperwork - sounds like a bargain, if like me, you value your own time.
    Past caring about first world problems.
  • bradders1983
    bradders1983 Posts: 5,684
    First Anniversary Name Dropper First Post
    Cost of picking the order
    Cost of manning the desk

    Why should it be free?
  • roddydogs
    roddydogs Posts: 7,478
    Name Dropper First Post First Anniversary
    Because argos, Homebase is?
  • Pollycat
    Pollycat Posts: 34,445
    Name Dropper First Anniversary First Post Savvy Shopper!
    I have to admit, I can't see the logic in people expecting to get the same service from shop A because that's how Shop B does it.
  • Spank said:

    roddydogs said:
    Because argos, Homebase is?

    If Argos and Homebase jumped off a cliff should Wilko do so as well?
    And this is how the world works. Just wait until the first bank ends free banking, the rest will fall quickly into line.
  • No one is going to force you to use the service. 
  • jon81uk
    jon81uk Posts: 3,744
    First Anniversary Name Dropper First Post Combo Breaker
    roddydogs said:
    Because argos, Homebase is?
    Then buy the item from them instead then.

    Also Argos entire business model has always been built on order and collect. Things have changed with online ordering and many smaller stores hold less stock as they move it around once they get the order, but comparing a store built on catalogues and ordering to other stores is a stretch.
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