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Student daughter scammed out of her loan

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My 20 year old daughter has just had £3k stolen from her by scammers. They pretended to be from HMEC and said a warrant was out for her arrest and she needed to make payment immediately. She was terrified and transferred her loan on her Halifax account. We’ve reported it to the police and she reported to Halifax but they say she may not get her money back as she confirmed the payment. She is devastated. She just got her loan and this has cleaned her out.
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Comments

  • I meant to type HMRC of course.
  • I suggest staying on at School is not going to prevent her from losing money to scammers! Not what you want to hear, but these things have been going around for years, from the Microsoft engineer saying your amazon isp account is going to be transferred to a safe bank account with the building society! Part of life's rich tapestry. Next time she will be wary?
  • In all honesty she won’t get it back because she voluntarily sent the payment. She’s going to have to move on. 

    Is this a university/college student? She may be able to apply for their hardship funds. Although not getting 3k from it she may get some sort of help. 
  • tacpot12
    tacpot12 Posts: 9,255 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    All the above seems a little hard; I expect I would have been equally scared at her age, but really she should have been more aware of people calling out of the blue and asking for money, and called you for advice. I had to assist a friend in their 50s who was talking to these scammers when I called to visit, so it can happen to anyone if you let your guard down. 

    However, Halifax will have required her to confirm that she was not transferring money to someone new for some urgent reason as it was very likely to be as scam. This should have caused her to stop and realise what was going on. The only thing the banks can do more than this is delay the payment, which would interrupt the economy greatly. I don't think she will get this money back. All you can do is use this to sit her down and ensure that she learns from this. I would ask her why the Halifax warning did not trigger her to call you for advice. If the Halifax warning was not present, she might have some comeback on Halifax, but I can't believe that their systems don't do this. (I bank with Santander, Lloyds, HSBC, NatWest and Smile and all provide these warning and require the user to click to say that they have considered whether they are being scammed. ) 
    The comments I post are my personal opinion. While I try to check everything is correct before posting, I can and do make mistakes, so always try to check official information sources before relying on my posts.
  • Barny1979
    Barny1979 Posts: 7,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not that young and naive at 20 years old, as others have said, what does she get up to which might make her think she could be fined? Best hope is set up a crowd-funding page and go to the local papers with her best Compo face on.
  • Barny1979 said:
    Not that young and naive at 20 years old, as others have said, what does she get up to which might make her think she could be fined? Best hope is set up a crowd-funding page and go to the local papers with her best Compo face on.

    I doubt either she or her parents would want to publicise this locally...
  • olgadapolga
    olgadapolga Posts: 2,327 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 28 October 2020 at 6:15PM
    My 20 year old student daughter is, unfortunately, very naïve, somewhat immature and far too trusting. She also suffers from mental health problems which could lead to her being convinced by a call from "HMRC" so I could quite easily see her falling for this type of scam. I have tried my best to drum into her brain that these scams do exist and if she's unsure then to call either her dad or myself. Hopefully she will if she ever gets contacted by one of these people.

    OP,  your daughter must be so upset about this (as are you, I have no doubt); being a student at the moment is not the experience it's meant to be. I have no helpful advice to help you resolve this issue but I hope that something can be done so that your daughter can make it through to her next loan installment.
  • Silvertabby
    Silvertabby Posts: 10,138 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    edited 29 October 2020 at 8:53PM
    OP - be sure to warn your daughter about that other well known student scam.  The one whereby students are asked to allow another person use of their bank account, in return for a percentage of the laundered money.

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