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Praise, vent & warnings

Archives for November 2016

Paypal refund still pending
I paid £256 for an Ebay item on 19th November. A couple of hours later, i had a message from the seller saying he'd cancelled the sale and refunded me the money. I'm still waiting for the Paypal refund. I called Paypal today and the agent said she would "escalate it" and I would get an email from them. Needless to say,…
Charities Wasting Money
OK Mr/Ms Charity Donations Manager, write to me asking for £10, but why send me a load of tiny self-adhesive labels with my name and address (which I will never use), a pathetic little ballpoint pen and a small seasonal blank card (which I would be embarrassed to send to anybody) and then send me a reminder letter, 10 days…
Argos - totally shoddy service. Avoid!
I've already posted to their facebook page (which is full of similar stories to this), but figured I would share here as well, in the hopes that no one else ends up out of pocket and/or goods in the run up to Christmas. I ordered a king size bed and mattress from Argos on the 5th November. After 3 reschedules of the…
tesco Direct Praise
Hi. I placed an order with them on Saturday evening November 26th around 9 PM & was advised that the item would be available for collection on Friday December 2nd. I realised that there would probably be a delay due to black Friday. I received an email on Monday 28th to tell me it had been dispatched, then another email…
Debenhams/Appleyard Flowers - warning!
I am getting my daughter a flower subscription for Christmas and having looked at various sites and cashback deals decided on Debenhams. I signed up for an account, chose all the details, entered payment details and went to submit the order. However when I clicked on the button nothing happened, the button indented as…
Iceland Bonus Card online top up warning.
I always top up my Iceland bonus card online, using my (Cash back) credit card before I shop with the amount I expect to spend. In order to benefit from the £1 bonus they give for every £25 top up. I’ve recently had a problem that has now happened twice, once in August and again in November. Both times I topped up my bonus…
Fake Black Friday/Cyber Monday Deals
So Zavvi have a Cyber Monday sale, funny how the box set I wanted is now £20 more expensive and is sitting right there in their Cyber Monday Deals section!!
Thanks Times and Sunday Times - £1 per week for 12 weeks with a Amazon £10 voucher
Got email today to promote Cyber Monday deal for Times and Sunday Times Digital versions for £1 per week for 12 weeks with a Amazon £10 voucher. I have been with Daily Telegraph for many years receiving either paper copy or digital version. Paid just £50 last year but this year they want £110 so I cancelled last week. It…
vertbaudet the SPAM Master avoid..
ETERNALLY SPAMMING IMMORAL COMPANY ALERT - DO NOT DEAL WITH VERTBAUDET (for Google to digest) Many years ago I bought some kids stuff from this company and stupidly used one of my primary email addresses. The kids have grown and no more was ever thought of this company until recently when they started sending me marketing…
Misleading sites selling from HongKong
Hi, If its cheaper, it could be too good to be true! Ive been searching to purchase a 1 plus2 phone on line. I know its not a well known make in the UK, but a friend has one I fancy one too. I put a search in google for 1 plus 2 best buy. 3 sites came up Venture Direct at £228. Mobicity UK and ONE digitals UK after getting…
Hillarys Blinds- shockingly poor
Ordered blinds with them, a week later received a call telling me a couple weren't in stock, gave me a few options, said I would speak to the wife, so emailed them, nothing. Called a week later, knew nothing about the email, so further delay. On day of fitting, get a message at work telling me Hillarys had made an error…
The great Argos North - South divide
So was trying to get an item for my daughters Christmas present from Argos that is currently half price, check all stores within a 50 mile radius and all out of stock, also out of stock for home delivery. Thought no problem popular item due to bargain price. Then clutching at straws I asked a few of my friends around the…
Will Aid
Just tried to have my new will prepared under this scheme. I took along a completed 'will planner' (template on the Will Aid site) and my previous will. The solicitor I saw then told me that my will was too complicated to qualify for the scheme which only covers 'basic' wills. Apparently the basis for this was that I was…
french connection
Has anyone else had bad experiences with Interrent car hire? I rented a car from Stansted Airport, was specific that I didn't want or need their insurance as I already had an independent one (and showed them the policy) They agreed all that, charged me £60 saying it was a refundable deposit then I found out afterwards that…
At my wits end with ebay and paypal
I recently tried to sell a new phone from ebay and the buyer wasn't responding to a confirmation email, where I needed some address clarification from them. So I decided to cancel the sale and not send the item. However, I was in the mean time charged a PayPal fee so I made calls to ebay and they said it would be refunded…
Jewellery Click & collect warning
Just a heads up really as we come into the Christmas pressie buying season. Mum ordered on line a pair of earrings as a pressie from John Lewis and collected them, in store today. She was given the sealed package and only opened the package when having a coffee a little later. On opening the package, it was empty bar the…
Samsun UE65HU8500 Owners - READ THIS - Your Are Beig Mis Sold & Are Entitled To New..
Excuse the misspelled title, I typed this on my phone. If anyone has the Samsung TV model UE65HU8500 call the store back where you bought it immediately, it has been miss sold! They claim it was "future ready" and you never had to buy a new tv again because if anything new comes out you can upgrade the connections box. I…
Easylife Rewards Club Rant
I wondered if anyone else had been caught out like this? My 84 year old aunt got an Easylife catalogue through the mail. She ordered a back brace by phone & gave them her debit card details. This month when checking her bank statement, she found 2 amounts charged to her card - £69.95 & £79.95. Both charged by Easylife.…
ATM withdrawal not mine
Hello, I have just opened my bank statement and noticed a couple of transactions from two months ago that I did not authorise. It was done via chip and pin, I did lose my card. I have reported it to the bank and police, but was wondering what the likelyhood of anything actually happening would be? Or shall i just accept it…
InPost (for a very long time)
This is the story so far of the adventures (or lack thereof) of a parcel I'm awaiting from the InPost clowns: Date / Time Description Details 21/11/2016 - 22:58 In Delivering Warehouse Scan Northampton 21/11/2016 - 22:57 In Delivering Warehouse Scan Northampton 21/11/2016 - 09:56 Scanned In Holdbay-Delivery…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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