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Praise, vent & warnings

Archives for December 2015

Rant---M & S sale
Right so having taken out a M&S. Sparks card, they gave me priority viewing of their sale with selected items at 50% off. Purchased a few things only to find that they are now selling them at 60% off. Yes I know I shouldn't have looked today but I did and I'm not happy. Rant over.
How not to run a business: Vent only
I wouldn't go to PC World or Curry's if I needed advice. I went to look at a new laptop knowing almost what I wanted and when I had looked at the possible alternatives and rejected them I sought to buy it. The first assistant was from CarPhone Warehouse, the second from Knowhow (ironic title I'm sure), the third from the…
Tesco.com Food Processor - good price/good service
Went looking to replace my old Argos Value Food Processor (which has developed a very scary burning smell). Argos let me down with shenanigans over whether the price in the in-store catalog is final or not (turns out not). Anyhoo, I went online and found a Kenwood item at the same price as Argos Value (£17) on Tesco.com.…
Praise for Scilly Flowers
Yesterday I received an unexpected gift, beautiful scented narcissi from Scilly Flowers. They arrived in perfect condition, lots of buds as well as some in flower. Very impressed.
Amazon Reviews - very suspicious
I have for years based many of my purchases on reviews published on Amazon, and until today I've found it a reliable basis for purchases. However, I've spent several hours today looking for and checking out a proposed purchase and having just about made up my mind on which to choose, I decided to really check out the…
Robbed of nearly £400.
I stupidly fell for an online con. Apparently though, I am not alone. I applied for some face cream which was free, just paying for delivery. Shortly after receiving the face cream and a serum, my credit card was charged 4 times, for stuff I hadn't ordered. This " company" had literally helped themselves to the tune of…
ELC/Mothercare Refund Reminder
Just a reminder to anyone who ordered online for click and collect but then never collected you do not automatically get refunded, you have to phone 03712313513 and ask for a refund. Unfortunately staff do not know their own refund policy, I was first told refunds couldn't be made online, I had to phone my local store,…
Tesco Complaints dept
After opening a packet of roast potatoes and finding them rotten (ok...they were just over their use by date but I assumed that Tesco quality would be ok for this product), I emailed pics and info to customer care via twitter. I was met with basically being told to bog off due to the date issue, even though these potatoes…
Sainsburys Delivery Shambles
We normally get our shopping via Sainsbury's delivery service but it has been nothing but trouble lately. Not only is it over subscribed and availability on delivery slots very constrained they also keep delivering items that go out of date on the day of delivery. Since we get our delivery late on that usually gives us…
ASDA Delivery Woes
Hi all, Firstly I hope this thread is in the right place in the forum, please move if it's not! Anyway, I've been having serious issues regarding an online order I placed with Asda a fortnight ago and was hoping for some advice given that Asda are completely ignoring me. I did try and keep this brief but unfortunately it's…
Nutribullet is DEARER is the Robert Dyas sale than before Christmas......
I thought I should warn people about the so called sale at Robert Dyas. I was going to buy the Nutribullet beforehand for £69.99 but decided to wait until after Christmas as it might be reduced further. Instead it has gone UP by £10. I think this is scandalous and I wonder what other companies are pulling a fast one like…
Currys THE WORST SERVICE
I would like to express my ABSOLUTELY DISAPPOINTMENT FROM currys! 1.On 19.12 I order on-line washing machine and I paid for installation and older machine to be collected. I received confirmation email that washing machine will come on 23.12. 2. On 23.12 I received a phone call from 07903792663. Man said they are coming. I…
Times + subscription cancellation
I took out a times+ subscription a year ago mainly For the reduced price Spotify subscription and the added bonus of the odd offer, freebie or something else as part of the subscription. I had no interest whatsoever in paying for news which is available online for free. Fastforward to the end of November. My subscription…
John Lewis Tv Gaurantee Bad Experience- Advice needed
Hi, November last year i bought a Sony KDL42W653 from john lewis for £499. 2 weeks ago the screen started pixemating, returned it and have just now got a call to offer me a like for like which is a Samsung UE43J5500 because my tv is unrepairable. My gripe is that it isnt a sony and therefore not like for like. The closest…
Fake PayPal email.
Beware of a very realistic looking, fake PayPal email, currently doing the rounds. It's entitled [PayPal Verification] : Update Your Account Information, and says:-
Currys saved Christmas
ON Xmas eve our fridge freezer failed and we set off to get a quick replacement, no time for money saving and shopping around. We tried J Lewis but they were less than helpful with delivery in several days. Next stop Currys, I was not optimistic and expecting similar result but all the staff were very helpful and 10…
Argos "xmas" sale
started this morning (xmas day) glad I did my shopping yesterday. upto midnight last night argos were selling a Samsung galaxy s6 (32g) in white/black/gold at £349 and throwing in a Samsung wireless QI charger. just checked their website , as they were hitting the TV last night with multiple adverts of a sale starting on…
Samsung
I don't know if I'll buy another Samsung. I had up until now been on the side of the Android fence rather than the IOS/Apple side but after the past 2 years experience of a really bad phone and on speaking to others, it seems my experience isn't a one-off. I have the S3. It was always laggy from the start but got worse,…
Perfect Picture Canvas Company - Paid for item but haven't received
http://www.perfectpicturecanvasprints.co.uk/ I ordered 2 canvases off of this company on 14 December which was the day before their cut off for Christmas delivery. On their facebook page, they said all orders placed on and before the 15th had been shipped and were on their way. Not mine. Still haven't received it and I…
well done collect plus
Just want to say well done collect plus, sister dropped parcel of at collection point monday (Essex) it arrived today. Did not expect to see it to after Christmas as she had missed their last posting date and I live on the Isle of Wight.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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