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Tesco.com Food Processor - good price/good service

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Cornucopia
Cornucopia Posts: 16,470 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
edited 31 December 2015 at 1:46PM in Praise, vent & warnings
Went looking to replace my old Argos Value Food Processor (which has developed a very scary burning smell). Argos let me down with shenanigans over whether the price in the in-store catalog is final or not (turns out not).

Anyhoo, I went online and found a Kenwood item at the same price as Argos Value (£17) on Tesco.com. Ordered it up as a click & collect item. Delivery at the store was less than 24 hours later. Although I got there after the C&C desk had shut, the staff kindly fetched the parcel out of the store room for me, and off I went. Very nice staff, and it always impresses me when a retailer goes out of their way to help even if I as a customer have messed-up.

Here's the Tesco listing....

http://www.tesco.com/direct/kenwood-fp108-compact-food-processor-white/209-6861.prd

The only issue is that it doesn't tell you what bits it comes with. Here's the comparable John Lewis listing...

http://www.johnlewis.com/kenwood-fp108-compact-food-processer-white/p2387647

The Tesco one includes everything there except the juicer and spatula.

BTW if anyone from JL is reading this, you lost out because of your £2 charge for Click & Collect - why should I pay you to distribute your goods on your distribution network so I can buy them from you at your store?

Comments

  • LadyDee
    LadyDee Posts: 4,293 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I so agree with you about the JL C+C charge - they have lost my custom several times since they introduced it.
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