Samsung

jenniewb

I don't know if I'll buy another Samsung. I had up until now been on the side of the Android fence rather than the IOS/Apple side but after the past 2 years experience of a really bad phone and on speaking to others, it seems my experience isn't a one-off.


I have the S3. It was always laggy from the start but got worse, the battery kept over-heating and I took it in to be repaired when it was about a year old and I'd decided the issues were a fault and not just one of those things.
The phone was still in warranty and I was told the motherboard had been changed when I picked it back up a week later. The battery no longer overheated, the lag was still there though.


The lag got worse, if I want to write text for example, either in an email or a text message, or even just call someone and need to type in the number, it would take roughly 30 seconds per letter or number because the phone would randomly freeze. It would regularly not respond when an app was selected and despite buying a battery pack to last 3x the length of the regular battery, it still wouldn't see me past 12 hours of a day and I'm not a massive gamer, quite often turn off the GPS and rarely use Wifi, all of which I know use battery. I've turned the screen brightness to about 20% of it's scale and always close every app after using. Yet still the battery is really bad.


So now exactly 2 years to the day of purchase (the warranty covers the handset for 2 years, funny coincidence?!) I took the handset out of my bag to find it was nearly too hot to touch and definitely too hot to put to my cheek to make a call. The heat seemed worse around the Home button.


I've been too scared to charge it overnight- decided the best way to do this was to put the phone in a metal tin, in the sink and leave to charge there- this way I'm not going to be woken up by a smoke alarm and fire damage.


I thought my issue was a one-off but it turns out a few people have had the issue where the handset dies exactly 2 years after purchase, either lagging for minutes at a time or turning off and on of it's own accord or like mine, over heating to the point where you worry about fire damage.


I'm unlikely to have Samsung down as a number 1 choice for my next handset. I've paid over the odds for what I had considered a very good phone and had hoped to get more than 18-24 months out of it (the lagging to the point of 30 seconds per letter started 6 months ago). At least I know now that with Samsung at least, you don't get what you pay for, so a warning to those out there considering a Samsung; the extra money you pay isn't for a more reliable handset, it's just for a flashy label. I had a Huawei before the Samsung which I've since given away to a friend. I had the Huawei for 13 months before the Samsung and it didn't slow or over-heat once in all of that time. I've had an LG, a Sony and a Nokia in the past and none were as fickle or made me worry like the Samsung S3 has done.

Forwandert

S3 is 4 year old technology, it was one of the worst for getting hot but if it's heating up in your bag something is running on the phone and causing it. Don't suppose you have the FB app do you? It's one of the worst for sucking the life out of batteries. S4 was also pretty bad for heat but S5, S6 I've really not had any issues with. Saying that I never had to return any for any issues it was always apps causing problems.

Fosterdog

I found exactly the same when I had the S2 a few years ago, put it down to just one dodgy phone (despite three repair attempts and all internal components being changed at least once). OH then had the same with his S3 and his tab 3 has very similar issues.

I changed from android to Apple a few years ago and will never go back. OH who has always been really into android and hated Apple has had an iPad today and wants an iPhone next as his LG G3 is almost as bad as the Samsung was.

My apple devices have never suffered the same lag and even after I've upgraded and passed the old ones on they have continued to perform well when the android ones are ready to be changed even before a 2 year contract is up.

patman99

iPhones have their issues as well you know. Like the iPhone 6/6s having a case so flimsy that it can fold in your pocket and pop the screen.
Then there was the iPhone that wouldn't connect a call unless you held it a certain way.

The trouble is, that mobile phone manufacturers are trying to design phones that are thinner, liter and bigger than everyone else's. What they don't do is to actually test the things properly in real world situations.

The number of people I know who have accidentally dropped their iPhone/Galaxy/Nexus/LG etc. and ended up with a busted screen is unbelievable.

Gavin83

patman99 wrote: »

iPhones have their issues as well you know. Like the iPhone 6/6s having a case so flimsy that it can fold in your pocket and pop the screen.

This happened to a friend of mine, the phone was bent in the middle. Except it wasn't a iPhone, it was a Sony of some description.

None of the phones are really any better than the others. The key is just finding the one you like. Personally I'm an iPhone user but many people seem just as happy with an android.

absolutereturn

My iPhone 4 will turn 5 at the end of the year. It has been around the world, dropped more times than I can remember, knocked about, left buried in the sand in a plastic bag at a number of beaches and, other than a sightly scratched screen, still works as well as it did when I first got it. :j

I've never had an Android phone or a Samsung but a friend of mine has gone through an endless string of them since having his iPhone stolen in 2011, somehow they all seem to develop some fault or other. :sad:

I bought a Samsung laptop in February 2012, died in January 2014. Warranty was just for a year. The battery had died months earlier so I was using it as a desktop replacement, always plugged in and obviously I could only use it at home, it only went away with me when it was a few months old, the rest of the time it was always on my desk, yet it lasted less than two years. :mad: :mad: :mad:

Based on experience, I would certainly recommend the Apple products (also got a 3 year old iPad that works like a charm) :dance:but there's no way I'd recommend Samsung.

ellay864

I would be so happy if they made i-products that didnt tie you to itunes. Music is a big thing for me and I love being able to just drag and drop music files on my android - moved from iphone to android for that reason but miss a lot of other stuff on my iphone

absolutereturn

ellay864 wrote: »

I would be so happy if they made i-products that didnt tie you to itunes. Music is a big thing for me and I love being able to just drag and drop music files on my android - moved from iphone to android for that reason but miss a lot of other stuff on my iphone

I've never bought music from iTunes, I transferred lots of music files from my computer to my iPhone and I listen to that. iTunes can be used just as a platform to move stuff around using other apps. I've only bought apps from iTunes, not music, I had a good collection before I had the iPhone.

custardy

absolutereturn wrote: »

My iPhone 4 will turn 5 at the end of the year. It has been around the world, dropped more times than I can remember, knocked about, left buried in the sand in a plastic bag at a number of beaches and, other than a sightly scratched screen, still works as well as it did when I first got it. :j

I've never had an Android phone or a Samsung but a friend of mine has gone through an endless string of them since having his iPhone stolen in 2011, somehow they all seem to develop some fault or other. :sad:

I bought a Samsung laptop in February 2012, died in January 2014. Warranty was just for a year. The battery had died months earlier so I was using it as a desktop replacement, always plugged in and obviously I could only use it at home, it only went away with me when it was a few months old, the rest of the time it was always on my desk, yet it lasted less than two years. :mad: :mad: :mad:

Based on experience, I would certainly recommend the Apple products (also got a 3 year old iPad that works like a charm) :dance:but there's no way I'd recommend Samsung.

and my HTC One never misses a beat. Coming up for 3 years old.
nor the Desire it replaced (for vanity) which was passed on
All I ever seem to see is iphone users using phones with cracked screens

JJ_Egan

Likewise my Samsung S1 S2 S3 and Note 3 and Note 10.1 all working well .

Podge52

Well I'm happy with my samsung even though it is only the DS500. I have no interest in a smartphone.