-
Royal Mail not collecting from a post box
I work for a supermarket and we have a post box in the store. It should be collected Mon-Friday at 5:15pm. Twice in the past two weeks its not been emptied. I have contacted RM about it and they e-mail me back asking for the barcode number inside the box! I can't get to this. I am also wanting to complain about the removal…
-
Zavvi warning
Zavvi are accepting orders which they then inform you they cannot supply for Christmas but refuse to cancel them using the pathetic excuse that they have 'already entered the despatch process'. They will allow you to pay to return the item when you receive it and they refund the item cost but not the postage - what a con
-
Be2.co.uk - again - sorry!
Hello all, I was wondering whether someone might be able to offer some advice. A friend who is from Poland and whose english is not fantastic seems to have fallen prey to the Be2.co.uk, err, "membership scheme" (or scam as I have seen it called!). She's asked me to help her out, but I'm not entirely sure what's the best…
-
If you think UK insurance is bad!
We want to change our French insurance so wrote to the company 6 weeks before the policy ends to cancel, got a letter back saying they would not cancel. So I rang and they said the letter was too late to cancel but I could write and cancel once they had sent out the renewal letter! They would not accept that letter for…
-
Praise for Jessops
I upgraded my digital camera in the summer, following in-store advice at my local branch. I could probably have bought it cheaper online, but decided to support the shop after their helpful suggestions. I was getting a strange error message last week, so I popped in to ask about it as I'm not remotely technical. Turned out…
-
'Just bring it back then' culture of customer service in the UK
Really winds me up... It seems that if a retailer screws up they're answer is always - just bring it back then. No apology, not even an admission that they've possibly caused hassle for you because of their screw up. Recently I've had:- 1. Bought Galaxy tab from tesco direct. Got it home and found tamper proof seals had…
-
Coping with Jury Service loss of earnings
My OH is a sub contractor and has been called for jury service. He had to give the chap he works for two weeks notice that he wouldn't be available to work for the next two weeks (starting on Monday 3rd Dec) and knew he would be getting a fraction of what he would normally earn as loss of earnings but was resigned to that.…
-
Asda Smartprice Washing Powder
have been using this since, forever (it seems). Have never had a problem with it, cheap cheerful and does the job. A couple of months ago when I tried to get it in my online shopping it was unavailable. last shop I got 2 large boxes while it still 'existed'. Problem is this new lot doesn't go through the machine - it just…
-
Homebase 15% Discount
Last week Nov24 we decided to remodel the spare bedroom, We found a nice Futon/Sofabed at Homebase for £199 (Available for home delivery only). We were a bit disappointed that their site said it could not be delivered before Christmas but as luck would have it we had just received a flyer through the letter box offering…
-
Comet refusing to sell unless you give them your details
One of our local comets are about to shut and so they had a 70% off most things sale on. Popped in last night on the way home and picked up an item. We to pay for it but they requested my name and address "for the guarantee". I declined for two reasons, firstly, I do not like giving out my details unless I have to and…
-
NPower Issues
We moved into a new house that had prepayment meters from previous tenants. We called NPower to switch to them on normal meters (we were customers of theirs at our previous address). They switched us over to them and told us we needed to call to book an appointment to change meters after a certain date. The problem is-…
-
Anyclean services - feel a bit stolen from
I have had an end of tenancy clean done by anyclean.co.uk and now a lot of my things are gone. I realise that their job is to clean and get rid of anything left in the fridge and cupboards unless told otherwise but I sort of assumed anything not perishable would be put to one side and left for me to decide what to do. All…
-
Asda`s Think 25 policy - VENT
I was shopping in ASDA today for a few bits and bobs ,with my 28yo friend, who happend to be in town with me and was going to join me for tea. I got a few bits and then realised I`m near the £30 mark and have a coupon for £5 off £40 , so I added 3 bottles of wine to make up the amount, that I would stash away for xmas. All…
-
B e d l u m beds......... waiting and no reply!!
I ordered a mattress from the above company for my DD and have heard nothing from them. We had previously bought a bed from them, great customer service, prompt delivery, good communication. I'm getting worried now. I placed and paid for my order on 20th November, and despite phone calls and emails asking when to expect…
-
TomTom Lifetime Maps Promotion
Purchased TomTom Via 130 on 23.11.2012 from Amazon -Black Friday Deals - to take advantage of Lifetime Maps Updates. Registered, got claim number now I've received an email rejecting my claim as I have not purchased from a participating dealer! Amazon have confirmed that they are a participating dealer and are advertising…
-
Tesco clubcard deal
We had saved up our clubcard points and were very happy to see that the £10 for every £5 deal had extended to include electricals. we needed a new fridge/freeezer, so last week I went onto the site and ordered a new one, with the deal we got £120 off and delivery was expected today. Yesterday I received an email, saying…
-
Received letter form C.A.R.S
Hello, I have received a letter from this company asking for £64 They are asking for it on behalf of Three. I live with my parents and really don't want recovery agents at my door. I know they can't actually do anything, but all the same, it would not look good. I got the letter on the 23rd, are they likely to turn up at…
-
Best (and very cheap!) wireless USB dongle!
TP-Link TL-WN822N 300MBPS High Gain Wireless N USB Adapter... ......wireless USB adapter at about £16 from AMAZON... WOOOOOOOOOOOOWWWWWWWWWWWWWWW!!!! 98% signal at 78mbps through thick Cotwold stone walls....able to play BBC Iplayer HD instead of 2 seconds of SD then a minute drop out! :D If you are using a wireless USB…
-
Hand out generation (Grrr!)
I read an article in the local paper this morning. It was a sob story about a family that had two incomes, the mum lost the job and as a result the family can't afford to turn the heating on and buy food. Mum has lost 2.5 stone and is at risk of a heart attack because of the stress.The standard bleading heart image of two…
-
Sheilas' Wheels 24hr Emergency cover - AVOID!!!
This is a copy of a posting I'm trying to get out far and wide about my experiences of Sheilas' Wheels. Dear Sheilas' Wheels, I say 'Dear' when in fact I don't mean 'Dear' at all I'm just far too polite to write similar words to 'Fudge You Mother Hubbards'. Good morning, (for you at least, I can't feel my toes), it's 03.05…
