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Tesco clubcard deal

We had saved up our clubcard points and were very happy to see that the £10 for every £5 deal had extended to include electricals. we needed a new fridge/freeezer, so last week I went onto the site and ordered a new one, with the deal we got £120 off and delivery was expected today.

Yesterday I received an email, saying sorry they had made a mistake and the order was cancelled.

I rang them this morning and they told me that although the fridge was in stock when I ordered, it no longer was, so they had cancelled and refunded me. Fair enough I thought and went on the website to order another. Suprisingly all fridge freezers are "currently unavailable". I think I have been conned!

Comments

  • TheSaint_2
    TheSaint_2 Posts: 1,011 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Looks like they have made a mistake on the offer and done that to cover themselves. Its not like Tesco can't afford to run the offer anyway, and considering the good will they will lose from customers it is probably going to cost them in the long run.
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