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Praise, vent & warnings

Archives for April 2012

Not happy with my butcher :(
I've been to my local supermarket chain butcher a couple of times, and they've always been helpful. But this time, I went to get a steak. I just wanted a pretty basic 'steak'. Nothing fancy, and I saw Rump steak was the cheapest and I've had rump steak before, so I asked him for a couple of slices of rump steak. He asked,…
Viagogo no longer based in the UK
Just a warning to anyone who uses Viagogo, the ticket tout site. Following revelations in a Channel 4 documentary a few months ago, the UK business of Viagogo Ltd changed it's name and liquidised the business, transferring all it's assets to Viagogo AG of Switzerland. This means that from now on, even if you're using the…
Superdrug Consistently Overcharging! Please always check your receipt!
Just had to take back yet another receipt to Superdrug as, when I checked it, I discovered that I'd been overcharged yet again! Obviously happens frequently as the staff there just shrug & refund it - when I pointed out that this had happened twice in my last 3 purchases the response was just "Yeh". Very oddly, it never…
RIP Royal Mail / Postman thread
It was fun whilst it lasted, but I guess all good things must come to an end!
virgin crap
customer service non existant.they could not organise a p up in a brewery.
Vent - Post Being Opened
Grr. I am so angry at the moment! I am phoning Royal Mail first thing to complain and I have already e-mailed my neighbourhood officer. I was walking home last night and I found my OH's payslip + opened envelope in the middle of the street about 5 minutes from our house. I haven't received a bank card either so I have had…
Praise for Argos Crewe
Had really good customer service from Argos in Crewe recently. They sorted out an issue with a bike and compensated me too. Well done, was very happy with the resolution.
OMG i ont believe it !
..........
Please please look and report
THANKYOU so so much for anyone who helped me out with this
Filtered milk far superior than pasteurised
I have been away for more than three weeks, and left a partly used container of Cravendale in the fridge. It is now 2 weeks past it's best before date, so probably 6 weeks from purchase yet I still can't smell or taste any sourness. I had my cereal with it last night (funny eating habits) and it still tastes better than…
Anyone successful in Groupon refunding?
I bought a Groupon in December, the company retracted the offer in January and I've been emailing them the whole time for a refund. Not a single penny has appeared and I want my £18 back!!! Can anyone give me any tips on how to get Groupon to actually REFUND MY money? Thanks!
Natterjacks Kingston Review Bad Customer Service
I, like others I know have had some really bad customer service from this company and thought I would share. I ordered a pair of trainers from them a few weeks ago and before they were despatched, they phoned me to say that the box was battered. I said fine, please send them anyway. They did, but the shoes that have…
Confused - Vanilla Mastercard Giftcard
I was recently given a Vanilla Mastercard giftcard with the value of £50, and I've registered in online, but it won't let me buy anything online. I've not tried it in store yet but when I call up the helpline, the automated machine says that my balance is £0.00, but on the website it says that my balance is £50... I want…
Clarks delivery notification PRAISE!
I have ordered shoes, on line (and through Quidco) in Clarks mid season sale and had a text to tell me when delivery was scheduled for BUT giving me the option to change delivery date by texting a reply with just the number in (ie 1- Tues, 2 Weds) to suit myself! As they are being delivered to work it has to be a weekday…
Contacting Avon and Getting a Response Help?!
Hi As title suggests I've been trying to contact Avon for several weeks now and I've not heard a single response. My complaint is acknowledged on phone, with the promise of someone getting back to me..... Never Happens Writing letters to head office...... No responses Sending Emails..... Ignored. Any other suggestions…
The Good Home Store - Groupon
Hey, Anyone else buy the Groupon for the tent and sleeping bags from this god awful company?? I redeemed ours on the 27th March and STILL not heard anything or received our items! :mad::mad: Tried calling The Good Home Store and their line is constantly on a recorded message! They are an absolute joke! Contacted Groupon…
Happy Birthday text from Experto
Maybe I'm over reacting to this. I thought it better in here than debt subforum. Yesterday I recieved a text from Experto credit who have taken over my MBNA debt. They have previously forced me into a repayment of £62 per month I can little afford. I had suggested a figure of 30-40 and reminded them that the professional…
Praise for the NHS
Our good old NHS certainly does come under some scrutiny (quite rightly some of the time) so I thought I would share a positive experience. As some of you know, my DD has had problems with her knees/ankles for a while, often dismissed when she's had knee dislocations. After years of travelling back and forth to fracture…
New Customers Only
Natwest. Wife and I have had an e-ISA with Natwest for three years. They recently wrote to us to warn of a rate drop on May 14th. I went online and found a new customer could obtain the e-ISA with an interest rate higher even that our current rate before the impending drop. Spoke with Natwest about moving and was…
Sugarvine
Sugarvine is a site that reviews restaurants, and I've often checked it out when considering a booking at a restaurant I hadn't visited before. Last week we went to an Indian restaurant which advertised a Bring Your Own policy, so as it was a Sunday afternoon buffet we didn't want alcohol so took soft drinks with us. The…

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