Not happy with my butcher :(

I've been to my local supermarket chain butcher a couple of times, and they've always been helpful. But this time, I went to get a steak.

I just wanted a pretty basic 'steak'. Nothing fancy, and I saw Rump steak was the cheapest and I've had rump steak before, so I asked him for a couple of slices of rump steak.
He asked, what for?
I replied, 'just to have on their own'
(as in....I want to eat it, like a steak.)
He shook his head and said 'oooooh you don't want rump steak, you want pop-eye'. (I've never heard of pop-eye, I thought it was rib-eye?) I told him that I had eaten rump steak before and I thought it was fine.
He said 'Rump is for stews and stuff like that, you want pop-eye'.
(right beside the rump steak is stewing steak so you can understand why I wasn't convinced)

I mentioned the prices, saying 'I don't think I can afford pop-eye, rump is only £9.10 per kilo, whereas pop-eye is £14.00 a kilo'
'No it's not' says the Master Butcher, while I stare at the '£14.00 a kilo' sign. I pointed to the sign, which he looks at and goes 'oh'.

He then proceeds to go ahead and cut me two steaks to show me the steak price. Two medium sized steaks for 5.53ish. It might not be a fortune, but still kinda pricey when I'd have happily had the rump!!
I ummed and aahed about it, but because he had sliced them, I grudgingly took them. I said 'I'll trust you, I'll give them a try'.

Just eaten, and I was not massively impressed!!! For an extra £5 a kilo, I was not bowled over!
I feel like I've been fleeced! Even as I stood there in the butchers I had MSE running through my head, thinking I DON'T WANT THE POP-EYE ITS TOO EXPENSIVE. But I guess I must be a pushover.

He seemed a nice guy, even though he didn't know the prices of his own meat. I was weak. I'm sorry MSE I've failed you.

Now I must travel 15 minutes to the next butchers in future.
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Comments

  • wary
    wary Posts: 789 Forumite
    Part of the Furniture 500 Posts
    Answer is simple ... go vegetarian.

    MEAT IS MURDER!!!

    P.S. As you've never heard of Popeye, he's a spinach-eating cartoon character. He doesn't eat meat and he's a fine figure of a man!
  • Tina20
    Tina20 Posts: 471 Forumite
    But if I went veggie, couldn't I come up against the same problem, but with a greengrocer?

    "I want tomatoes"
    "You want vine tomatoes"
    "No I don't, they are too expensive"
    "But look, I'll pick them and bag them for you!"
    "damn you! Now I must buy them!"

    Then I'd scurry home to MSE and complain that I got fleeced again :( I need a backbone!
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • wary
    wary Posts: 789 Forumite
    Part of the Furniture 500 Posts
    Tina20 wrote: »
    But if I went veggie, couldn't I come up against the same problem, but with a greengrocer?

    "I want tomatoes"
    "You want vine tomatoes"
    "No I don't, they are too expensive"
    "But look, I'll pick them and bag them for you!"
    "damn you! Now I must buy them!"

    Then I'd scurry home to MSE and complain that I got fleeced again :( I need a backbone!

    Not if you go on your motorbike ...
  • s_b
    s_b Posts: 4,464 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    go back and tell him hes an imbecile
    you have my permission
  • 267
    267 Posts: 82 Forumite
    Tina20 wrote: »
    I've been to my local supermarket chain butcher a couple of times, and they've always been helpful. But this time, I went to get a steak.

    I just wanted a pretty basic 'steak'. Nothing fancy, and I saw Rump steak was the cheapest and I've had rump steak before, so I asked him for a couple of slices of rump steak.
    He asked, what for?
    I replied, 'just to have on their own'
    (as in....I want to eat it, like a steak.)
    He shook his head and said 'oooooh you don't want rump steak, you want pop-eye'. (I've never heard of pop-eye, I thought it was rib-eye?) I told him that I had eaten rump steak before and I thought it was fine.
    He said 'Rump is for stews and stuff like that, you want pop-eye'.
    (right beside the rump steak is stewing steak so you can understand why I wasn't convinced)

    I mentioned the prices, saying 'I don't think I can afford pop-eye, rump is only £9.10 per kilo, whereas pop-eye is £14.00 a kilo'
    'No it's not' says the Master Butcher, while I stare at the '£14.00 a kilo' sign. I pointed to the sign, which he looks at and goes 'oh'.

    He then proceeds to go ahead and cut me two steaks to show me the steak price. Two medium sized steaks for 5.53ish. It might not be a fortune, but still kinda pricey when I'd have happily had the rump!!
    I ummed and aahed about it, but because he had sliced them, I grudgingly took them. I said 'I'll trust you, I'll give them a try'.

    Just eaten, and I was not massively impressed!!! For an extra £5 a kilo, I was not bowled over!
    I feel like I've been fleeced! Even as I stood there in the butchers I had MSE running through my head, thinking I DON'T WANT THE POP-EYE ITS TOO EXPENSIVE. But I guess I must be a pushover.

    He seemed a nice guy, even though he didn't know the prices of his own meat. I was weak. I'm sorry MSE I've failed you.

    Now I must travel 15 minutes to the next butchers in future.

    As it's one of the chains I would write to customer services at head office. Explain that their butcher swayed you away from your intended purchase on to something far more expensive.

    Make sure they understand you were left disappointed by the lowering of their normally high standards and that the quality of the meat you were encouraged to purchase left you embarrassed at having served it to your guest.

    See what it brings.
  • withabix
    withabix Posts: 9,508 Forumite
    edited 1 May 2012 at 10:09PM
    The thing is, he was probably right.

    Since the beef export ban was lifted, you get some right old shoe leather in supermarket butchers, masquerading as rump steak.

    Whilst the ban was on, everything produced in the UK was sold in the UK, so the cheaper cuts went into ready meals and mince. Now they are rump steak again and the meat in ready meals and mince is even worse...

    Popeye/Popeseye/Ribeye steak is much nicer.

    Depends on how you cook it as well. Cook any steak wrong (too long, not hot enough) and it will be chewy and horrible.

    Very hot. Very quick. Very good.
    British Ex-pat in British Columbia!
  • EycplUK
    EycplUK Posts: 777 Forumite
    edited 1 May 2012 at 7:09AM
    wary wrote: »
    Answer is simple ... go vegetarian.

    MEAT IS MURDER!!!

    P.S. As you've never heard of Popeye, he's a spinach-eating cartoon character. He doesn't eat meat and he's a fine figure of a man!

    Well i just murdered a T bone steak last night and very tasty it was too :j
    And you should have heard the vegatables scream when i dropped them into the boiling water :eek:
    Today one of my chucks will be sacrificing itself for my table tonight , with full veggie side altar offerings !:T
    :):)

    And as for that popeye bloke , have you seen him , Bandy Legged , Muscle Bound and as thick as 2 short planks ! hardly a good example !!
    But at least he`s a Smoker , which helps :)
    A Bast**d I May Be ! I Was Born One !
    Whats Your Excuse ?
  • wary
    wary Posts: 789 Forumite
    Part of the Furniture 500 Posts
    EycplUK wrote: »
    And as for that popeye bloke , have you seen him , Bandy Legged , Muscle Bound and as thick as 2 short planks ! hardly a good example !!
    But at least he`s a Smoker , which helps :)

    But at least he is muscular ... and all thanks to the spinach :)
  • NiallB
    NiallB Posts: 730 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    Steroids if you ask me :-D
  • spike7451
    spike7451 Posts: 6,944 Forumite
    I never use a supermarket for meat,I much prefer using the local butcher in my High Street.
    I'm the only meat eater (apart from Daisy Cat) in my house,G/F's a veggie,& Saturday I asked my butcher for a 'handful of beef pieces,enough for one' as I was making a casserole.
    No problems,same as if I want a small joint of beef or pork,he'll cut it to order,if I want lamb mince,no problem.
    Same if I've had any problems,I've spoke to my butcher & gotten a good result,item replaced without problems or refunded more than what I paid.
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