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The Good Home Store - Groupon

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Hey,

Anyone else buy the Groupon for the tent and sleeping bags from this god awful company?? I redeemed ours on the 27th March and STILL not heard anything or received our items! :mad::mad:

Tried calling The Good Home Store and their line is constantly on a recorded message! They are an absolute joke! Contacted Groupon about this last Friday and called to chase this week and was told they had escalated the issue with TGHS and i have to wait 10 working days and the item will be delivered.... I now dont need the item as I needed it for last weekend (bought it in good time for it to be delivered by then lol!), I doubt it will arrive at all, but i have to wait till next friday for Groupon to even consider giving me a refund!! So annoying!:mad:

Anyway, my advice is DO NOT BUY FROM THE GOOD HOME STORE!!!!!!!!!! You can never get hold of them and the goods do not get delivered!!!! :mad::mad::mad:

Comments

  • GrouponUK_company_representative
    GrouponUK_company_representative Posts: 47 Organisation Representative
    Hi @tintysteph, thank you for the update on this we appreciate your feedback. Please provide us with the ticket reference number received in the subject line of our automated email and one of our representatives will look into this. Sorry to hear about your experience and apologies for the inconvenience caused. Have a lovely day, Groupon UK
    Official Company Representative
    I am the official company representative of Groupon UK. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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