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Red Spotted Hanky
I booked a train ticket last Friday evening for my trip up to London on Saturday on red spotted hanky. In a rush to leave Saturday morning I stupidly forgot my railcard so had to begrudgingly buy a new ticket at the station. I logged back on to the website and had a look at their refund policy and it all seemed very…
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If only this were true...
Attn: You have qualified for a £1,000GBP (One Thousand Great British Great British Pound) grant from The CommonWealth Secretariat & HM Treasury with support from all banks in the United Kingdom and The Australian Commonwealth Bank. The purpose of this grant is to help regular tax paying citizens of major common wealth…
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Freebies Presents
Just wanted to say thanks to the MSE email newsletter actually! Back in September a newsletter (http://www.moneysavingexpert.com/tips/14-09-2011/) said "Our Freebies, Freebies, Freebies guide lists 100s of giveaways, from make-up to tea, plus a freebie roulette machine. Save them up for an Xmas freebie tombola (MSE Lee…
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La Senza - Have you received your order?
Just feeling the the field but have others received their order? Mine hasn't even been despatched and that was 6 days ago. Was hoping to receive pyjamas by Christmas Eve. I've just tried ringing, but understandably the office is closed and I couldn't leave a message as my number that they acknowledged was wrong. Doesn't…
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Lots of praise for UPS!
Shocker eh? Yep, nothing but praise for UPS. I ordered a delivery from Molton Brown last week and, entirely my fault, managed to !!!! up the address by only putting the postcode and my name. Silly customer yes. Anyway, the UPS guy still delivered it to my work on time saying he had remembered my name from a previous…
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Closing Groupon account
I don't really know where to post this but thought this would be the best place. How do I close my Groupon account, the first and only time using them was a nightmare and now I can't find an easy way of closing my account. Anyone know how?
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know your body food allergy testing (groupon deal)
Did anyone else take out the know your body food allergy testing deal on groupon back in August? I bought the enhanced version and received the questionnaire and request for a hair sample a few weeks letter. I sent this back completed and with the requisite chunk of hair :mad: and have heard nowt back. The phone numbers on…
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City Link are a disgrace
I had two delivery attempts recently for a package sent as a gift. I wasn't in, but not too worried as I live 2 mins away from the depot. I went there on Saturday to pick it up. I walked in to a queue of 20 people. I waited 1 1/2 hours to be told that they couldn't find it. One lady had been there for 2 hours and needed…
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Angry at treatment from vet!
Our poor cat who was 17 years old could not move this morning, dragged herself out of her bed, soiled herself and was making an unholly meowing! seeing that she was in obvious distress we took her to our vet! He examined her and said that her back leg was fused and had been for some time! what utter rubbish, she had been…
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PLAY.COM - Ho-Ho-Hopeless!
Play.Com expect me to believe that 5 different items, all despatched individually on 3 different days have ALL been lost in the post! ... and they won't re-despatch in time for Christmas! 30th November - ordered 5 items, 1st Dec (2), 2nd Dec (2), 8th Dec (1) - Items despatched 13th December - rang overseas call-centre, CSA…
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Readers Digest online orders
Very unhappy with service fron Readers Digest , the name means nothing now for service. ordered book and recieved Reader"s Digest Order We confirm receipt of your order on Friday 02 September, 2011 14:46:10told my daughter and ordered 2nd book after 12 emails and 2 wrong books sent which had to repackage and return I…
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Your favourites in home shopping...mysteriously change..
Has anybody noticed, if you do home shopping, with asda, that in 'your favourites' things seem to change, stuff which you know you have never ever purchased ends up in there and worst of all smartprice items are replaced with dearer alternatives.:mad: Take for instance mine,I know full well that smartprice sardines are…
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Re-delivery didn't arrive - do they just attempt again next working day?
We had a card through the door from Royal Mail last week. Parcel was too big for letterbox. I immediately ordered a re-delivery for yesterday and stayed in all day waiting. It never arrived. So do they simply re-attempt on the next delivery day or give up and wait for customer to contact them?
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AMAZON CHARGES Beware
In October I made my 1st ever purchase from amazon amounting £24 in Oct. On checking my recent C/C purchases (due in Jan). I find a charge from Amazon for £49. I wonder what it can be and have to wait on a reply to my email. How does one go about getting this money back. ????
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Vent and Warning - Dreams: more like nightmares!
My parents recently bought a mattress and a headboard from Dreams and I have been shocked at the service they received. Firstly, my dad made an error and they ordered a King size mattress and headboard instead of a double (he measured the quilt, not the bed silly man!) When they rang up to change the order, not only are…
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Am I getting old? Peculiar scheduling on ITV this afternoon
As a kid, I did anything I could go access 18 certificate movies and went out of my way to watch stuff that was inappropriate for my age... no fault of my parents, I was a cunning little !!!!. But this afternoon, while browsing the channels with my friends, I happened upon death becomes her, which I recall normally being…
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Asda home shopping
How incapable and hopeless can they be? Bristol cribbs causeway near consistently sends out near end of life items, screws up orders or fails to deliver. This is almost every week. They never answer the phone and never ring you back. ( exception, 1 will ring you back as promised ) Now all bogger'e off home. Me gonna have…
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Chocolate Tasting Club Leaves Bitter Taste
:mad::money: Beware the bitter after taste! :money::mad: I took up the offer to try the Chocolate Tasting Club & I sincerely regret it. There is no means of cancelling online and i was sent chocolates after I ended my membership. I was refunded for the £18.95 which shouldn't have been billed but even after receiving…
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Royal Mail £25 to double-debitted customers
Royal Mail seem to be doing the decent thing to those customers who were accidently debitted twice via their system, and giving them a £25 goodwill gesture as well of refunding their mistake, other companies could learn from them http://www.royalmail.com/customer-service/customer-news/website-technical-difficulties
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McDonalds, gotta be the most consistently good company about these days?
I've just been so pleased with everything about McDonalds, from service to quality! There isn't many large organisations out there these days that I consider to be exceptional and consistent across the board! In the last year i've visited stores in London, Cardiff, Nottingham, Newark, Lincoln, Manchester, service stations…
