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AA Admin - hopeless
My OH had AA cover free as part of the deal when he purchased his car. They sent him a good offer to join them when it ran out. After a bit of research we decided to go with the AA and transfer my car from my existing provider too. Rang AA and took out cover. Received email (without membership number) saying cover starts…
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halfpriceperfumes.co.uk - order problems
I placed an order with this company (halfpriceperfumes.co.uk) on the 10th May - to be delivered to my work address. On the 17th, still nothing had arrived so I emailed the customer services email address to enquire, only to be told that the order had been returned (not by me as I hadn't received it!). They then promised to…
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Hoopla stall wasn't fair !!
A Daily Mail article says a prosecuted Hoopla stall holder gave you a very very very low chance of winning! 2622 attempts would be required to get your hoop around a prize block with a 99% probability of success!!!! I always watch others lose ££ @ funfairs etc. as The BBC Real Hustle prog tried some of these games too! I…
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staying in Travelodge, Newcastle.
Had a lovely stay in Travelodge Newcastle, clean, modern but oh my gawd the double bed was miles and miles too soft, it was like trying to sleep in a half filled water bed, luckily we were in a family room so a request for a sheet and a quilt for the sofa bed ensured a better 2nd nights sleep. Praise for excellent food…
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Ever wondered if individual custom was valued by Asda ,Im certainly in no doubt now
When i was overcharged £1.80 by my local Asda and the Manager himself refused to rectify or give me a refund for the items I was over charged for ,I explained it would be a shame to lose a customer for the sake of £1.80 to be told - "*Laugh* Thats your loss ,not ours " Yes ,that is the contempt that we secretly know store…
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Canceling a suspended Gym Membership
Hi, I've suspended my gym membership and now I want to cancel but apparently it's going to cost me a full months membership. I'm cancelling because it's not practical for me to go any more. Any advise on avoiding the months fees they request? One of the reasons I'm leaving is because they keep increasing the fees because…
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Online purchase & no delivery - advice needed
Hello, At the beginning of March we ordered some furnitures from an online shop (they also have branches all over the UK). These were 3 units - TV unit, coffee table and chest of drawers. They charged my credit card immediately for the amount of ~£900 and sent us a confirmation the delivery would take up to 2 months as…
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Tesco taking money twice.
I had an incident at Tesco's at the weekend, where I used a self service till. I paid via debit card, and went through the chip and PIN process, and then came up with an error on the main screen saying that it required alternative tender. I spoke to some one in the store, who assured me no money would have come off the…
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BCS Multimedia [TEXT DELETED BY FORUM TEAM]
A Company called BCS Multimedia that we have never placed an order with for an advert sent us an invoice of £341.25 in December, which I refused to pay as we had not asked for any advert, they called continuously and we alway said we were not interested but often they spoke to different people and started with the words…
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Sainsburys
Went into my local Sinsburys on Saturday, brought some bags with me... Brought alot more than i expected to and ran out of strong carriers, asked for a 'bag for life'.... "Out of Stock"?? ..... Here i am trying to be green!... (i am not paying £1 for one that i can not fold up and place in my bag!)... Also, wanted to get…
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Tutti Bambini and their delivery people
I got back home to day to find my garage filled with around 8 huge packages, meant for a neighbour. Apparantly, the delivery men knocked on the door holding a small package and asked my daughter and son if they would accept a delivery. They agreed, not realising that several large parcels were in the van. My son even…
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BLT Beds - warning
In January I took advantage of the after-Christmas sales and ordered a bed. All the beds I looked at were cheapest at BLT Beds online (even after Quidco, which it doesn't have, were taken into account :money:). (We're not in the UK but local beds only come with thin foam mattresses and in double-size and we wanted a nice…
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vent - why companies take information twice
When you call most companies, you go into an automated system where you are asked to key in certain information (account number, dob, order number etc). Then, when you get to an operator, they ask you for exactly the same information again. Surely they should be given it otherwise it's pointless putting it in to start…
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ammoclothing.co.uk
Anyone had any experience with this company? I bought some clothes, paid over 200 quid, supposed to be next day delivery, ye right, they took my money the next day then sent me an email saying goods out of stock, i asked for a refund and over a month later iv recieved nowt back except excuses, so, am i alone or is anyone…
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Pick & Mix - No Scales
They sell them by the weight but it does annoy me that some places have no scales so you can't weigh as you go rather than get a massive shock at the checkout. Have you seen anyone say "oh l will have to put some back". Our local tesco has added a Pick & Mix area at the end of an aisle near the checkouts, the sweets are…
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Sportsdirect.com charged my card more than they should have !!!
Hi guys, I recently made an order with sports direct which came to £16.97 including postage. It maintained this price through all the different stages and then after I inputted my card details I was greeted with an error page and my basket was empty. Assuming my order was canceled and not being up for going through the…
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Appalling Customer Service from Homebase
I am not sure how many other people have experienced appalling customer service from Homebase but it has angered me so much I have been driven to posting on this website. After purchasing a four and half grand kitchen I would have expected them to care how they dealt with me as a customer. Not only did the 'kitchen…
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Shabbey's diabolical customer service
http://www.timesonline.co.uk/tol/money/consumer_affairs/article7133318.ece Wow,I am glad I don't bank with Shabbey.
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Pampers adverts...
Can anybody explain to me the logic of the advert speaking to the baby? I just find it really irritating for some reason (yes, I'm odd). Unless they're actually directing it to adults who wear nappies, of course, but then why would they say things like "You're learning to walk?" Either the advert makers think babies make…
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Direct line insurance renewal
I'm sure this has been brought up before - because it's annoyed me in the past, but it's really come to a head this time... Just had a renewal from Direct Line for home insurance - I've been with them for 10 years, and have car insurance discount too. They want £408 this year - which I thought was expensive. A quick check…
