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Had a hefty import duty charge to pay today
I'm expecting a parcel to be delivered that's worth around £700 and had to pay £122 in import charges today and they will deliver it on Tuesday as it's the earliest available time. The package was ordered from the US. Parcelforce slap on an £8 fee for merely handling the parcel but I came across this interesting link:…
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Brilliant way to make a point!
Gamestation decided to highlight the fact that many, many people don't bother to read terms and conditions... http://uk.videogames.games.yahoo.com/blog/article/11851/ Excellent, made me laugh! Wonder if any MSErs noticed and got the £5? :D
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Next door's dog
My next door neighbors bought a small dog about six months ago and every time they leave it alone it howls and barks continuously. I was hoping that it would grow out of it but it does not seem to be the case. Some Saturdays they will go out and leave it alone and it will be howling for 6-7 hours. It's starting to drive me…
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Warning TESCO DIRECT - random security checks
If you order something from Tesco Direct for next-day delivery, you need to order by a certain time (was 1pm, seems to be 12pm now). However, if, as in my case, they decide to do a random security check on your purchase (which I passed!) you may find that they do not process the order before the cut off time, even if you…
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Bad service from allied carpets
I have recently had a terrible experience with allied carpets, mostly down to very very poor service. A manager there was so unhelpful, not returning calls and not sending letters that she had said she would. I went to cab office and they gave me some really helpful advice. I used this and after many weeks of waiting i…
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big thumbs upto pets at home and Staples
Hi did some shopping today and impressed with both of these companies. Pets at home I brought a new guinea pig, as the 1st one was snuffly they wouldnt sell it too me. The 2nd one wasnt snuffly but said if it started to get snuffly in the next week, to ring them up and they would ok the vet bills being paid by them. Now at…
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John Lewis Direct and a Faulty Washing Machine
My Partner used her Mastercard to purchase an Indesit Washing Machine from John Lewis Direct (online) on 22/12/09. The machine was delivered on 29/12/09. The drum paddles (x3) became loose after just under 3 months of use. We rang John Lewis who asked us to contact Indesit and the paddles were replaced on 30/03/10. The…
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phillips generator iron faulty bzzzagent
Is yours still in good working order? Mine has a huge crack on the blue plate it rests on. I think its caused by the water lip as it presses against it when you open it. So i emailed phillips easter weekened to see if they could help. It had a 2 year guarentee apparently and they needed the 4 digit number on the bottom…
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Black stuff on car - I'm going to sue
Jst been out to my car and noticed this fine layer of black muck on it, looks a bit like volcanic ash. Its going to be a pain to get off and I shouldnt have to pay for the cleaning. I only get £2000 benefits a week i cant afford this. Im goin down the dss tomorrow and i'm going to sue if they dont sort it out. i want compo.
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Mondial Travel Insurance Via First Choice
Thumbs down for Mondial Travel Insurance not covering "volcanic disruption". First Choice required I take this insurance out if I wanted to book their accommodation, I won't be bothering to book with them in the future.
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Ryan air
A big thumbs up for Ryanair who have offered a refund with minimal hassle for today's flight cancellations due to the volcano!! Well done Ryanair! I would book with you again! *******I take it all back!!!!!!*****
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Great service from Coast :)
Found a dress online last week which I thought would be perfect as my wedding dress (wanted something short and simple as we're getting married abroad). So I went hunting in my local stores to find no one had it, then realised it had been pulled off the website! Ahh panic! Rang the call centre who said there was one I…
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Alton Towers - currently avoid
I am writing to warn people about taking up any of the offers to go to Alton Towers at the moment. They had serious issues at the start of the week with power cuts and they have still not been resolved. Yesterday in 9 hours at the park (they extended opening in hope they could overcome the problems) half the park was…
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Great Service from George !
Would just like to praise the staff at Big Men mail order ! (George`s ) Do a wide range of clothing for us bigger measurement guys and the service is great ! I ordered on a Monday and the order arrived on Wednesday morning at 08-30 :T Its nice to have good quality service these days so well done :T www.bigmen.co.uk
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Praise Joules
They had a site glitch over the weekend which was spotted and picked up by another moneysaving site. They were offering 15% discount on all orders but inadvertently this was coming out as £15 discount. Combined with free postage this meant any orders for £15 or less were FREE OF CHARGE with FREE DELIVERY. When they figured…
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Scammed or just bad customer service?
This post has been modified. I have received a refund from Bevs' signs and the promise of a replacement banner, so it appears that they are not internet scammers. I did however receive very bad customer service from the company: The company in question - Bevs' Signs - is a printing company based in Bourne, Lincolnshire. I…
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new computer wants to connect to internet but no internet
Just been helping a friend set up a new computer for his business. The computer will not be connected to the internet and never will be, it is to run his business and accounts. So why does it come with a load of software that must be updated over the internet? It kept complaining that it could not get virus updates,…
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Heaven Scent - Avoid.
Hello, I purchased two perfume from this company from the following website: http://www.hsperfume.co.uk/ The order was placed on 22/03/2010. I received an email shortly afterwards saying my order was being processed. On 01/04/2010 I hadn't received anything. I sent two emails: one on 01/04/2010 asking about the status of…
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Badger Problem
A badger broke into my house the other night. I tried to chase it out but it managed to battle it way to the first floor and has now taken over it. I now occupy the ground floor and the badger the first floor of my 3 bedroom semi. Tried calling the RCPCA but they don’t believe me; it’s making my life a misery. Came home…
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Costa Coffee
Has anyone else noticed just how much money you now need to spend to get a free cup of coffee in Costa Coffee? With the old card, you needed to collect nine stamps in order to get one free - a spend of around a minimum of £20. With the new "loyalty card" you have to spend twice that much. Each whole pound you spend gives…
