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Praise Joules
ukjoel
Posts: 1,468 Forumite
They had a site glitch over the weekend which was spotted and picked up by another moneysaving site.
They were offering 15% discount on all orders but inadvertently this was coming out as £15 discount. Combined with free postage this meant any orders for £15 or less were FREE OF CHARGE with FREE DELIVERY.
When they figured this out they cancelled all orders and offered a 50% discount voucher instead.
As the money had been removed from my credit card I emailed saying a contract was in place.
All my orders (and there were a few) arrived yesterday and today.
Appreciate they didnt have much wiggle room but really good customer service, great quality goods and kids will be well dressed for next couple of years.
They were offering 15% discount on all orders but inadvertently this was coming out as £15 discount. Combined with free postage this meant any orders for £15 or less were FREE OF CHARGE with FREE DELIVERY.
When they figured this out they cancelled all orders and offered a 50% discount voucher instead.
As the money had been removed from my credit card I emailed saying a contract was in place.
All my orders (and there were a few) arrived yesterday and today.
Appreciate they didnt have much wiggle room but really good customer service, great quality goods and kids will be well dressed for next couple of years.
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