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Praise, vent & warnings

Archives for February 2009

Tv Licence..new Legislation ?????
WAS FLICKING THRU MY LOCAL ECHO AND SPOTTED THIS IN THE POSTBAG SECTION. APPARENTLY SOMEONE WHO DID NOT OWN A TV WAS BEING PESTERED BY BIG BRO TV LICENCING DEPT. WHEN HE EXPLAINED HE DID NOT OWN A TV THEY SENT HIM A LETTER STATING "ON THE GROUNDS THAT YOU MAY OWN A MOBILE PHONE WHICH MAY BE ABLE TO RECEIVE TV HE WOULD NEED…
I am an Ex-Call Centre Worker for Setanta Sports
Hello I used to work in a call centre and I did customer service, sales, retentions, admin, the full range of roles for Setanta Sports! I hated it! I know that there are alot of angry customers out there and now that I don't work there anymore, I'm free to agree with all you people out there who want to have a moune. Has…
grrr TWO wasted buyers, after posting gumtree ad
i had an item for sale on gumtree- with photos, sizes full description. 1st potential buyer came, but then 'realised' it would be too big... no other takers, so i redid ad with slightly lower price- 2nd viewer came, same again?! can't / don't people read?? :confused: :mad:
Holiday advertisements
Have been looking through the holidays in the papers trying to find a reasonably priced holiday that is not a beach holiday. Keep looking up adverts from £299 to find that they will cost £1200 if you want to go later than next week. Can't afford mega money and have been through the Ryanair schedule and would like something…
virgin + hdmi
I help to look after an elderly neighbour who has seen his mobility and quality of life go rapidly downhill over the last 2 years from being an active 80 year old to being practically housebound. I try to ensure that he has plenty to do during the day, keep his internet working, I've helped install a big stereo as he is a…
ITV and Adverts
It seems to me that recently the ad breaks in ITV programmes have become wearingly longer. I find it increasingly frustrating when a drama is interrupted at such length by advertising. To enjoy a drama one has to engage with the programme - become involved - this involvement is destroyed by such long interpolations. I know…
HP - Terrible Customer Services
I bought a new laptop for dh for Christmas arrived 24th Dece. Shortly after this the fan or what sounded like the fan started to make an horrendous vibrating sound. My husband rang hp and they said to return it to them to be fixed. They collected the laptop on the 7th January. This was the last we saw of it. Rang them at…
Boots tried to rip me off
I bought a foot care gift pack from Boots in Birmingham City Centre. On the rack it was priced up as £3.91 and I thought this was good value, as it contains 4 items which separately would cost more than that. I took the gift pack downstairs to the lower floor with me as I wanted to buy a JML Pedegg.(£9.78). And went to the…
Nikon extended warranty woes
I bought my Nilkon D80 and 18-135mm lens kit just over 12 months ago and sent away for the free 2nd year warranty. It was dodgy when I bought it and I should have taken it back sooner really, it kept coming up with an error code to say the lens was not seated correctly, a quick wriggle and the error went and it was okay.…
Giraffe Restaurant Overcharging Customers?
Hi Everyone. I've been receiving Martin's email for a long, long time now but have never posted before - however I really want to share what we've found out this evening. In a nutshell, we've just been for a meal in Giraffe in Milton Keynes and the bill came to a total of £62.55. However, when you add all of the items on…
Parcel Force Faked Signature
Can anyone help! I recently purchased an MP3 deck from ebay which cost over £400. The items was sent via Parcel Force from the seller. I received the tracking code and when the item was so called delivered nobody was at the property of delivery address. One calling card was left in the front letter box stating the driver…
Amazon CS not so great! (First time for me!) (No refund now!)
So i got an email from Amazon today, After i did not get an order worth £100. I mistakenly chose Normal first class. I did not get the order. So i emailed them they didn't reply, Until i send my final response which was: Dear sir/Madam, I am real upset with the services standard i have been given by amazon. I have not got…
Bannatyne's Gym
Does anyone have a membership where three months notice has to be given? I sent an email to them cancelling my membership ofF their website in December without any acknowledgement. Not the first time this has happened to me. Although, strangely enough they dont have trouble dealing with applications!! I have since…
additions direct problem
Hi my hubby has an additions direct account, he placed an order a few weeks ago for a duvet cover, when we opened the delivery it was obvious straight away that it was not the correct one, the picture and description inside the packet was a black taffetta duvet cover, although the outside labels on the plastic wrapping for…
WARNING - Wageday Advance - Don't touch them with a bargepole!!!
I made the mistake of taking a payday loan from these people and wish I never had. Not only did they take a double payment out of my bank account, they are trying to charge me for the 'cancelled' direct debit of the first payment!! Let me explain, I changed my bank details and informed them of the new details. They made…
Survey Uk/matters Consulting Ltd
I have just received a letter addressed to Mr/Mrs from the above company. thanks to money matters I was able to find out that as I thought it is a scam. I live in Dorset so they obviously spread there wings far and wide
D + A opticians and their vouchers...BLACKMAIL!
OH got an eye test 2 days ago at D+A. At payment time, OH presented his tax credits cert, which meant he could have a free eye test, and voucher for a free eye test. Staff member chose to take the voucher. Off goes OH. OH returns to D+A to look for glasses 2 days later. None he likes. Goes to Specsavers, finds a pair.…
3 mobile - an complete joke!
Does anybody else have a nightmare with 3 the mobile phone network? The reception is rubbish, and the customer service department just fob you off with random suggestions on how to fix the problem by changing settings on your phone. Even in Manchester centre my phone cuts out on calls and reception goes up and down…
Asda changing products for higher price alternatives & charging full price
Hi all, This seems like a really little thing, and am almost embarassed to post it, but it's really annoying. I had an Asda delivery this evening. Among everything I bought, were 8 x butters. I bought Willow butters because they were only 62p each or something, and we'll be using a lot in the next few weeks. This evening…
Warning: emillionaire institute emillionaireinstitute eznetincome Google Money System
Warning: emillionaire institute emillionaireinstitute eznetincome Google Money System EZ Net Income Google profits (or whatever they are calling it now) is a scam. As advertised on Facebook ads and Google adsense. See this news article for more info:…

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Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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