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Faulty phone on Orange contract
Hello, I took out an Orange contract with a free phone less than twelve months ago and my phone has become faulty. It's a hardware fault, which means the phone turns itself off every time I open it. Anyway, I phoned Orange this evening, hoping for a replacement phone, but no such luck. The rather rude gentleman told me…
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Amazon
The one that ended last week I think it was. Ordered 6 hddvds and bought a book to put it over 15 for free delivery. Got the invoice that said 16.24 4 dvds have been dispatched so far and I checked my bank today to see they took 4 lots of 4.98 out After a long phone call to Amazon where they didnt understand what I was…
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Ryanair - on line check in
If you're taking advantage of Ryanair's nice cheap flights and want to use the check in on-line option, then: 1) You can't use Mozilla Firefox Version 3, as it won't let you view and print the boarding pass. 2) You can check in up to 5 days before your flight, but must do it at least 4 hours before your flight time at the…
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Any advice and tips on writing complaint letters?
Any advice and tips on writing complaint letters? i am going to write a complaint letter to Nokia about my nokia 6080
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Pacerline, the worst delivery company ever??
What a run around! My SE K850i mobile phone developed a fault last week and I had to sent it back to O2. They were really good and dispatched a replacement the same day they received my faulty one, however, the courier was shocking! I had an email from O2 saying that if no-one was in to sign for the item, Parceline would…
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Virgin Mobile - suspension of phone
Hi My phone was suspended on satruday morning because I had gone over my credit limit I paid enough of the bill by debit card on Saturday morning to get up and running again and was told that the suspension would be lifted within the hour To cut a long story short - I have rung 6 times and been told a number of different…
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Comet Help PLEASE
On 15/05/06, I bought a Samsung LE32R74BD LCD T.V from you for £1049 which has a Fault. The problem is that I have recently purchase Playstaiton 3 when trying to connect it through the HDMI source I can’t get a picture to display, I then thought it could be the lead so I paid out £40 for a new lead still the same problem,…
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Yorkshire building Society gripe
We had a Regular Saver account with YBS - deposit every month, make no withdrawals and earn extra interest. We deposite £500.00 every month for a year, then found we hadn't received the extra bonus interest because our payment to them for June 2007 arrived on 31st May, 1 day early. We complained to YBS but they advised our…
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Dunelm Mill - excellent service
Just wanted to post about excellent customer service from Dunelm Mill, sending me replacement duvet covers following problems I had with some I bought in store. their customer service team were friendly, helpful and quick.
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Tesco Direct
On 8 Jun 08, i took advantage of a tesco direct loop hole, buy 2 get 1 free on electrical sockets which was going through at BOGOF. I then did the sim card free delivery trick and my order was subsequently accepted and my acount debited. The following day i recieved my sim but no electrical sockets. I disappeared on…
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help needed = re gone wrong order... global supplements.com
i ordered some supplements from america paid by visa (mates) they come totally inferrior and also overcharged the card - now to return them for a refund they want me to pay postage and when they recieve them they will refund all the money? can i claw/reverse the payment straight away with the card company as i not to keen…
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Claiming lost luggage from Continental Airlines
Hi there! I was wondering if anyone had any ideas of how to proceed with this horrible companies 'customer service' that they're giving me! I went to Newark, USA in 2006. I was transferred to a Continental Airlines flight in Chicago for a connection even though these weren't the company I paid for. Needless to say they…
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More Somerfield rip offs
I haven't checked the whole forum so this may already be known. Somerfield 'simply chicken' chicken breasts are £13.43 per kg compare this with Tesco free range chicken breast @ £12.49 per kg!!! The Somerfield chicken isn't even British.
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What ever happened to the ICE Fitter?
No, I am curious as to why the ICE Fitter's thread claiming that they were going to get recompense for failing to take a ten minute journey to the Post Office and return their goods, the thread has closed. Are we not to know the outcome of the SAGA of SOGA etc.…
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pc world great service
i sent my laptop to pc world for repair 17/06/08 and it was returned today23/06/08 complete with new hard drive and disc drive well impressed after many poor reports i have heard about their service
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Debenhams and BT success stories!
Its not every day I have two different companies I'm happy with, but since I'm on here more often than not, moaning about the rubbish service I receive, I thought I'd actually inform people of some success I've had! Debenhams In recent weeks I've purchased clothes from Debenhams, which, lets face it, arent a cheap store to…
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My Topshop Leather bag broke this morning
I bought a leather bag from Topshop two months ago and have mostly using it for work. This morning one of the handles broke! I don't have the receipt anymore but I do have a bank statement. Can I return it and complain? :confused:
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Dealextreme: Items missing from order. Not responding to me
Hello, I ordered a few things from Dealextreme at the beginning of May. Except for three items I received everything else. They enclosed a slip/tciket stating on the back that my the missing items would be sent in due course. They have never arrived. I paid for everything by Paypal. I have phoned the company in China and…
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Excellent customer service from Maplins
I have to admit I'm the first to complain if I get bad service but realised after shopping in the Milton Keynes Maplins that good customer service often gets ignored. My bf and I went to the Milton Keynes store to get a specific type of cable for xbox360 and went to their customer counter at the back. The young lad who…
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Asda... I spent £103 they took £147
I got my shopping delivered on the 10th of June and the delivery note said total to be taken from bank was £147, but when I checked out I had only spent £110 (before deductions for multibuys had been taken off). I rang them and was told it was an error on the paperwork but only £103 was due to be taken from bank but on the…
