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Faulty jewellery - shop refuses to help!
I bought my wife a ring in October last year - an opal - and in December she noticed that the stone was starting to chip away at the edge. The stone is completely enclosed, and has not been knocked, so I returned to the shop, and independant jewellers, and asked what they could do. They acknowledged that the ring had not…
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British Gas tv ad
In the current British Gas tv advert for their heating breakdown service we are told that the scheme fee includes a service. This not true. They used to include an annual service but that stopped some years ago. Now their annual visit is for a "safety and maintenance inspection". It is not unusual for British Gas to try to…
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woolworths- excellent service
I ordered the play doh birthday offers when they were listed on the freebies board. Yesterday i emailed them that these two items in my order had not been received. I got an immediate response and today they have been re-dispatched. I am impressed.
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Query about Greasypalm??
Just checked my greasypalm account as I assumed I would be up to the £25 mark again and due for a cheque but the last two transactions have been reversed?? One was with comet for a new fridge/freezer we bought and the other was firebox. Nearly a total of £5 cashback????????? Whats going on??:confused:
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Reader's Digest
ARRRRRRGH :mad: :mad: They just sent me a book I did not ask for and billed me for the pleasure!! I've just emailed them... and also looking for the number to call at present! Anybody had experience with Readers digest? AND... has anyone ever EVER won anything in their stupid 'prize draws' ? pffffffffffffffffffft *%$*@*…
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Full credit to Staples
I recently experienced some pretty poor service in a Staples store. I emailed the company to express my dissatisfaction. They promptly and politely responded and this was followed up with a phone call from the regional manager and a letter from the store manager. I was made to feel like a proper customer again, unlike the…
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Alliance and Leicester
I received a E-mail today from 'Alliance and Leicester' (not even a customer) asking for bank details. ANTONE ELSE had anything like this? Is it a scam?:mad:
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Royalmail Special Delivery
I sent 2 items I sold yesterday on Ebay to 2 different buyers. 1 item was sent recorded post and the other more valuable item that needed to get there pretty sharp was sent by RoyalMail Special Delivery 1pm. Guess which one still hasnt arrived......... Ive just checked the status and its due for delivery tomorrow!! Whats…
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Currys Coverplan
Has anyone else had this problem? I bought a Dyson about three years ago from Currys. It has worked perfectly well and have had no problems. I needed a new front guard on it which I bought from Dyson but had difficulty in fitting it myself so arranged for Dyson to do a home visit and fit it (£39) Shortly after that I…
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Lovefilm overcharged me and took my services away!
Hi all, I've just been reading all your posts about Lovefilm and although I got my £15 voucher for boots, I didn't realise I needed to return all my DVD's before it was actually cancelled so changed my package to the lower one for the second month. I checked my account a few days ago and they've taken out the £15.99 top…
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New Look
I bought a coat from new Look in September, first time i've ever spent silly money ona fashionable coat, i normally go for something practical and cheap, but as i had just found out my partener was cheating on me i needed to give myself a bit of a boost so treated myself. 5 months on and the zip has broken grrrr, so took…
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TV Car adverts
Not a serious rant, but this is just something that annoys me. Adverts' for cars that have a silly statement like "The drive of your wife" but don't actually tell you anything about the car. Adverts' for a different car than the one actually shown. (Top of range model shown in video but price is for bottom of range car.)…
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telewest.....
Not sure this is the correct place but hopefully someone can help - after advise as much as anything just to make sure I'm entitled to do what I've done! I'll try and be a brief as possible; Bought new house in Dec, tried to sign up online for telewest at 2 for £20 with £10 online discount. Not possible as previous owner…
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Next End of Season Sale
I wonder whether anyone else is still waiting to receive sale goods from the Next Directory. I placed my order on 22/12/2006 after being allocated a "V.I.P" slot and received the first item on 28/12/2006 ....well chuffed. I have since chased them up on a number of occasions and have now been told 'We are unable to confirm…
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Ebay charge fee for failed d/d which was their fault
I'm livid! Just changed banks, new one has changed all my direct debits for me. Ebay ignored their notification and d/d bounced, leading to my account being debited with a £5 "administration charge". New bank has confirmed that they informed Ebay. I've pointed this out to Ebay but they have ignored this key point and…
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sexist swimming pool!! epic story
ahhh i'm so mad. yesterday my husband and i took our 14 week old baby swimming for the first time. we took her into the baby pool and there was no one else in there. about 10 minutes later the pool manager came and asked my husband to leave as the time that we went was 'mothers' and babies only!! another lady came in and…
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Dreams Bed Store? Nightmares would be a better name
Need to vent spleen even if there is nothing that can be done. So forgive the rant and marvel at the customer services from Dreams "Britain's Leading Bed Specialist". We into the store to find a suitable super king size mattress. As we live in an old victorian house with a narrow staircase we thought we had better check…
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Tesco cancelled my order Grrrrr - help pls
Hiya, Can someone pls help me and maybe give me a bit of advise?? I placed an order with Tesco at the end of December for a video game. I received an email a few days later to say the item was not in stock and they would be receiving it on the 16th of Jan and will dispatch ASAP. Then a couple of weeks later I received…
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Ahhhhhh Comet!
I need some help here please. I purchased a Goodmans 37inch HD LCD TV from Comet last Saturday (3rd) and only really had a chance last night to sit down and watch some TV for any length of time. Basically the picture quality is horrible when anything other than a static shot is on screen, so fast moving images, cars or…
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Solid Fuel Fire; Help
Last December I had a new solid fuel fire and surround fitted. The fire is very nice until I light it. There are bars across the front of the fire with a gap of approximately 2" between bars, this gap allows burning coals and debris to easily fall through causing a mess and a considerable danger. I went back to the shop…
