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Asda New outragous policy
After spending 2 days creating a template for a babies 3rd birthday cake, of which included a photo of her sat in a garden with Dora the Explorer, the Mother took it to Asda (eastlands) to have it printed onto a cake. With just one day to go before her birthday the assistant told her that she could not have the image put…
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layer-up.co.uk
i just wanted to sing the praises of this websites customer service team. i have ordered from them before and as i am going away for the weekend thought it might be nice to get a new pair of jeans. when i got to the checkout it wouldnt let me select express delivery. when i was looking for the contact details i noticed…
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Argos - Apalling!!!
Well. thought i would regale you all with a story that just happened to me! Ordered a chest of drawers and 2 x bed side drawers in the week to be delivered today! Me n Mrs Chrispy both work full time and requested a saturday, but none were available on the system, so the lady said Friday was available. Chrispy - "Will they…
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Hotpoint any advice?
Ok so I have had 5 faults on my washer dryer than was £500 new! Its now just under 2 years old, retailer wont refund (its was great universal catalogue as partner used to work for them) and hotpoint are refusing to replace or refund. They are sending an engineer out Mnday, but it was only fixed wednesday !!!!!!! I know I…
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Vodafone
There follows a letter emailed to their customer services department. If I do not recieve a reply within seven days, I will post hard copies to them and to their chief executive! On Tuesday 23rd January, I placed an order with yourselves for an equipment upgrade on my account. I spoke with Michael in your upgrade/…
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Ntl, Please Help
Hi I received a letter from a debt recovery agency this morning asking for £29.97 from NTL, I have never had NTL ask me for this and pay all my bills to them by DD, called NTL on hold 40 mins, the guy cant help me says nothing wrong with my account, puts me throught o someone else, and conveniently cuts me off, I call back…
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HSBC email spoof
Just had a lovely e-mail purporting to be from HSBC to tell me I needed to varify my account as it had been inactive. No kidding! I don't even have an account with them. Definate spoof just to let you know.
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First Capital Connect...
Heh... two rants in two days. Anyone who's used First Captil Connect since the demise of Thameslink will know my pain. Luckily, they 'kindly' let season ticket holders send off for compensation for all the days of lousy service they've had lately. During December that meant a refund of 4 days' travel costs. I filled in the…
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Halifax Branch & Call Centre Staff
:T I think the staff are great there, they are always lovely and polite and willing to help with any banking problems. They always talk to us like normal people :j
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Skycard - warning!
My partner got a skycard a few months ago with its special balance transfer deal. once the 0% deal ended, they hiked the interest rate up from 16.9% to 24.9%. We then cancelled our sky subscription to save money each month and then a week later got a letter putting the interest rate up to 27.9%. Was this a coincidence or…
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Hsbc!!! Arghhhh
I wanted to add a trading name to my business account so I called in, passed all their security checks only to find out the only way I can do it is by letter to the branch. So I waste my time writing and posting a letter for them to call me up and say because I didn't sign it they can't accept it. Is this normal for…
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West Midlands Airport and BCP Parking
We planned to fly to Prague yesterday from Newcastle airport but as the airport was snowed in at Prague our flight was cancelled. We were rebooked to fly again 5 hours later at the West Midlands airport - sadly Prague airport hadn`t reopened as expected as this flight was cancelled as well. Now for the praise - West…
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Another NTL rant!!!!
I moved house on december 8th and called NTL over the weekend of 9th/10th to get my account switched to my new address. After finding out that although there was a NTL phone line in the new house, it wasn't connected and I would have to get it reconnected, the earliest date available being 29th december :eek: Obviously…
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Avoid Lovefilm.com!!
I have been a member of Lovefilm and Screenselect for around three years and this week attempted to cancel my membership. All my discs were sent back and so I called them up and was put through to their call centre in India. Initially they refused to cancel my membership because they maintained that I still had a disc out…
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Freefivers cashback site
I applied for a Amex credit card through Freefivers cashback site, as it stated it would pay £25 for an application which was successful. I applied and was offered the card, and the cashback of £25.00 was credited to my Freefivers account, but now it has been reserved, Freefivers are saying if they don't get the money from…
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Tayto Crisps - OMG!
I bought a six pack of crisps on the 19th and one of them was half full with a lump of hard crisps in it. I sent it back and today I recieved a full box of 48 packets! Yum! :beer:
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Mp4 4gb player on EBAY!
Beware of MP4 players on EBAY some say they are 4gb but actualy 1gb, this is if you are lucky to recieve one. Just won a bid on one, paid for it and the member has cancelled his membership with EBAY. paid by paypal but will have to wait 2 weeks to see if it turns up. Can't understand why there are so many fraudsters on…
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Ebay sellers selling Thundercats dvd box set as "very rare"
Just a quick warning (although I'm sure there are many) regarding the sale of Thundercats Region 2 (our region) box sets for over the odds on ebay, advertised as "not available in any shop" and "very rare". This is extremely misleading as the boxsets are currently available on HMV.com for £15.99 with free delivery. Not…
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How does complaining to trading standards work?
Im complaining to trading standards about a large firm that seems to be purposely mispricing the same item. How do you go about it? Will it cost me? Will it cost them(hope so!) And do i have to write one of these fancy frilly letters or just say what happened?
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River Island - cheeky!
My sister purchased a few items in the winter sale from here, at the till the salesperson had trouble getting the security label off one of the garments she bought (red t shirt), he whispered something to his colleague and continued with the sale very quickly. After the sale, walking away from the busy tills, we looked at…
