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need to complain to insurance company and bank
i tried to arrange insurance earlier this week and things have just been unreal. the insurance company got my details wrong and i only found out when they were confirming them to arrange the policy, the errors were major so i cancelled the policy, unfortunatly, despite the fact the policy wasn't due to start till next…
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Snapfish
Ive only had excellent service from snapfish. I used my free prints through the easy ordering service, I ordered them late friday night, and selected to pick them up from Jessops. The total order came to £0.00 :j It said your order will be ready the following Wednesday, But I chanced it and went in on monday as I was…
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what can I do, bought 20 massage sessions
Hello, I managed to buy 20 treatment sessions from dr & herb, ( I had the first session in which I fell asleep ), and the lady managed to get me to buy 20 sessions as she said thats how many I needed. this is for my back pain -I've had 7 sessions, and I don't want the others as its not made much difference. so I basically…
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SVP, amazing service
I've been a customer of SVP for well over 5 years now and would try very hard not to use anyone else if I could. Last week I experienced what I can only call amazing service from the guys at SVP, here's what happened. I initially set out to buy some disks and a new gfx card, the gfx card was more expensive than on another…
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Travelex BDC
After reading the info on MSE about Travelex price promise and another BDC called Thomas Global, I decided to give Travelex a tester and see if they hold true to their word. I got £1 = €1.42 off Travelex and after ordering I found Thomas Global at £1 = €1.46 both commission free. So I contacted Travelex as soon as I…
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ipod Nano..Im going to cry.
To round off a truly awful week for me (I cant even begin to tell you how bad this week has been for me), my ipod nano has decided it no longer wants to connect to my car. Everything else is working fine, it just wont run from the jack that goes to the car stereo. I know its my nano thats at fault because it wont run in my…
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Leeds City Centre - Bargain Bazaar
This post is about the shop in Leeds which has the banner Bargain Bazaar. They leaflet around Leeds City Centre. It is currently based just across from Wilkinsons, near Next Clearance and BHS, and has been there about a week. I have not been in myself or accepted a leaflet off of any of the leafleters in town. However,…
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Netto..out of date goods.
Purchased a product from a recently opened Netto store near us,only to find when we got home the product is 6 months out of date. Decide to email Customer service on monday and still heard nothing,would i be better just to go straight to Trading Standards?
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Aaaarrrrgggg!!!!!
I recently had my bank details stolen (debit card) and money was stolen from my account (my money) this was over 3 weeks ago, I have just rang to findout what was going on (0845)#, My claim is still being processed and the fraud department are waiting for sales vouchers to be sent to them. The lady informed me that its…
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ntl aaarrrggghhh help please pleas,
i signed up with ntl package in june, for all of their services, but i have nothing but problems with them. the phone keeps going off for up to 5 days, which has been rectified with them once. the tv i cant get all channels i have subscribed to. i have tried to report it, but thier waiting time is ludicrous, so after 30…
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gymn membership legally binding
Hi all I wondered if anyone out there can help. I recently cancelled my gymn membership at ea. My 12 month contract was over so as I had hardly used it I decided to cancel my direct debit and write to the manager to confirm. I was told that i could not cancel my direct debit as i had to give them 3 months cancellation…
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John Lewis Kingston
Appalled at the way I was treated in John Lewis in Kingstone recently at t.v department, staff member was rude and abrupt with me, and not at all willing to serve me. Sent off complaint to his supervisor and response came back today after I contacted so called customer service department twice to ask why I had not received…
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Orange committed to excellent cs my butt...
Orange customer service, what a joke. Paid August bill online, they lost the payment and suspended my account. I sent an email telling them it had been paid, got a stupid automated response back. Called customer services and was transferred numerous times and then got cut off. Was totally hacked off, paid bill in full in…
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Npower
I bought a flat and then moved electricity suppliers. Estimated bill arrived from outgoing (Npower). Then a series of threatening letters demanding payment. I explained that British Gas were going to put a standard dispute process through on the hand over numbers. It took about 2 hours of phone calls to get BG to do this.…
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gamesgadgetsuk.com
steer well clear of https://www.gamesgadgetsuk.com ... ordered a toy from there for my son on the 28th of july and it had advertised as "stock due in this month!" that would be july then?.. theyve kept my money and still no toy to this date. sons birthday was august 28th so well and truly past now - just asked for refund i…
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Re: yourecommend.me.uk
I've just seen a leaflet about this website and it's asking people to recommend tradesmen or services. It came in my local paper. How do we know that the recommendations aren't from cowboys recommending themselves or from their friends?
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Redditch Council - Charged Council Tax twice for those paying by Direct Debit
I am not sure whether this is correct place to post this. My father who lives in Redditch has just informed me that anyone paying council tax by direct debit in Redditch has been charged twice this month. Once on the 1st September and then again on the 5th September.
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Maplin
After getting consistently poor service from so many places recently I just wanted to start a thread to say what fab treatment I got from Maplin online this week. Last sunday I ordered 2 items online and by tuesday morning they were through my letterbox. Very speedy despatch and delivery indeed! The only problem was that…
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Topcash back are quick!
I requested my accumulated cashback. Less than a week later it appeared in my bank. Not had a single problem with the site, cashback has always been tracked. Very pleased with this one.
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dolland & Aitchison - opticians
After years of using Specsavers, was seduced :naughty: by the respectability of D&A this year. Ended up with a prescription that was 3 points too strong on the left eye and 2 points too strong on the right eye. I had eye strain, double vision, dizziness etc & was unable to drive. When I rang Dolland & Aitchison, they told…