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Silly M&S Policy
Bought a pair of jeans at the weekend from M&S. I tried them on and the zip felt a bit 'sticky' at one point. It seemed to go up and down ok though, and as there was not another pair in my size, I figured I'd just take them. Put them on the next day and after an hour, several of the teeth in the zip just popped out. Took…
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Direct Line Website
Tried to renew my house insurance online after visiting the Direct Line website via the Greasy Palm link. You can get so far through the renewal procedure but you can't complete it as after you have filled in your payment information, there is no button to click to submit it! The thing is, it was like this last year when I…
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Chairty donations warning
I have never posted a comment on here before so I hope this goes ok! This post isn't money saving as such but it does address the way you handle your money and will hopefully be of use to someone. Last week at work a stand appeared with a lady encouraging people to sign up to regular charity donations from their gross…
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Viewsonic VP191b 8 Millisecond Monitor (Mistaken identity)
I recently ordered a Viewsonic VP191b 8ms monitor from Dabs.Com on reciept of this order i checked the serial number and date of manufacture it was then that i got the feeling that you get when you recieve the infamous Windows BSOD was this monitor suffering like Dr Whos tardis a case of mistaken identity. I then decided…
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Don't call back 0709 numbers
Looking at recent posts, it seems the scammers have moved from 0711 to 0709 numbers... if indeed this is a scam at all. It certainly feels like it: my mobile rang twice and then stopped. The missed call listed an 0709 number. I called back and got to hear some classical music while they "tried to locate my contact" at…
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house of bath
bought a blueberry bush from this company a couple of months back, finally a couple of dead twigs arrived at the weekend. Tried contacting them by email and had no reponse. Their 0870 contact number keeps you on hold, so I tried thier bath number (01225 486000) yesterday. They said they would get straight back to me. Tried…
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Boots.com Lack of Cosmetics Choice
Thanks to this site I've become addicted to using Botts online for most of my toiletry needs, however i am getting more and more frustrated with their cosmetics. When i first started using thier website they had a wide selection of brands and within each brand they had seemingly the entire range, with every shade etc. Now…
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Aol Hell
After phoning them on numerous occasions to cancel my AOL Broadband and being refused, despite being over the 12 month contract, I found a way of cancelling via e-mail If you still wish to cancel your AOL membership but cannot reach us on freephone 0800 376 4407, you may alternatively contact us by post or email from your…
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T- Mobile - total joke
automatically assumed that i wanted the same amount of text as i was getting free at he end of my contract ...instantly doubling the bill!!! then 15 minutes hanging on at customer dis-service to get them taken off! Thats the sort of treatment you can expect from a customer who had been with them for over 8 years, but is…
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Clever Little Ideas
I wanted to buy some Italian childrens cutlery from this company http://www.cleverlittleideas.com/, emailed them to find out which high street shops stock them because i didnt want to pay the £5 postage charge for such a small item. I got a personal email back from the direcor of the company himself, offering me FREE…
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Great Letters That Work Hunt
Why have I started this? If you have write to an organisation, whether to complain or ask about something, there's nothing more annoying than trying to work out the best way to phrase your letter. Short and concise is always best, but if there's a template even better. What I'm looking for I'm hunting for the best template…
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BDML Masterquote - Brokers for Admiral Insurance
Just to let you all know,Be very careful with the above company. I did my ringing around for B+C Insurance and the above came up with the same cover as More Than for £177 cheaper. Great I thought, I'll have some of this but the APR was 30% do I paid on my cc and bt it to a 0%. By now I was v chuffed with myself. However, I…
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Tesco's most pathetic reduction
I saw a sign in Tesco last night that had me in stitches Carlsberg Was £10, now £9.98, save 2p :j I am not kidding. It's the first time I have wished I had a camera phone. I would have posted it here, and sent it to Jonathon Maitland (Tonight show). Elsewhere they had signs saying 'special promotion' for the same deal. Has…
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Tesco's grocery delivery
Is it just me or has anyone else noticed that tesco's delivery slots are getting longer than usual? I have tried to order my groceries for a couple of weeks now and the delivery slots are coming up as 3-4 days time against the usual 1-2 days I normally order my shopping on friday for sunday delivery but lately if i try to…
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Virgin credit card.
a big hats off to virgin credit card for good customer service :D i had my second child on the 15th of april,about this time our virgin credit card statement obviously came and was lost and forgotten,we knew nothing about it until we got the next statement along with an added note saying it hadnt been paid last month so…
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I had to pay to receive my bank's junk mail!
This takes the biscuit. With this morning's post was a card saying that a parcel could not be delivered due to insufficient postage. So my wife has to do a five mile round trip to the sorting office. It turns out that it is not a parcel but an official looking letter from our bank (RBS). So she pays the postage surplus of…
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Flash Mark and Stain eraser
It really does what it says on the tin. No elbow grease needed to remove really tough stains...3 year old grease on cupboards (yes, I'm scum!!!!) was really easy to use. And the bonus of it is that it works using water and water alone, so when baby started being grizzly, I didn't have to scour my hands to get rid of the…
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Other peoples mail, Open letters and Mail arriving at 7pm at night
I'm really sick of Royal Mail, we are currently getting a dreadful Service from Royal Mail. If we have't got someone elses mail, its open already or appears late at night after being delivered elsewhere. The best one was last week, when not only did we get someone elses mail, Ours arrived opened at 7.30 at night. I have…
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restaurant staff are never satisfied if you don't want everything
Has anyone else noticed that in otherwise nice restaurants the waiting staff get a little shirty when you don't order from all their courses? Like last night me and the gf went out for a curry. The service was otherwise excellent but they seemed to be a little put out that we didn't want starter/dessert/coffee, and I…
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Be Direct recommendation
Hi all Recently had to replace my freezer due to an accident defrosting...went to the usual high street stores, crap service and price as usual, had a search on pricerunner to find the model I had seen in the shops, £20 cheaper + free delivery (they were after £15 for delivery). Cheapest online was Be Direct, never used…
