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BT Hidden charges
I changed over to sky talk 18 months ago and expected all of my bt account to be swapped over with me doing nothing. A month or so ago I recived an email from BT saying my bill was ready to be viewed. Funny i thought and then on checking my bank account I found BT have been taking over 30 pounds a month out of my account.…
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BT Care where are you i need you again!!
Bill no 1. in my new home was wrong, charged twice for international freedom, anud refused a revised bill. A few days later a revised bill arrives !!! I pay this. Yesterday bill no 2 arrives with a late payment charge of £7.50 and a charge of £14.80 for... 'You haven't fully paid your previous bill.' Which happens to be…
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Please dont go with talk talk
Hi,i have lived in my house for 6 years and have my phone number for that period of time with sky for 3 years then bt for 3 years,but broadband with plusnet for the last year.i signed up with talk talk 6 months ago for therephone/bb pakage but i still had 5 months left on my bb contract with plusnet,so tt gave me 50 pound…
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18185 & GiffGaff
Is there any way of using my 18185 account on my mobile with the giffgaff sim. On their website it states uk fixed calls are 1p a minute so obviously this will work out alot cheaper than dialling straight from the giffgaff sim as this is charged at 8p a minute. Does anyone know how I go about using the 18185 account on my…
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no dial tone on phone
I am with TalkTalk for my broadband, line rental & calls & this afternoon my phone "beeped" once. The phone was then dead. When I call my home phone using my mobile I get a message "the number you have dialled is currently not receiving any calls". My broadband connection through the router is working well. I've tried to…
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TalkTalk - Price Plan Changes
Well, this is new for me. What happens to the customers that were on the older Talk Total Anytime? Becuase they no longer offer the goodies for this service in their very recent "selective" packages. Previous: http://broadband.talktalk.co.uk/pricing/other-plans Recent: http://broadband.talktalk.co.uk/products/broadband/
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BT Forum Mods Email Address?
Hi, I have noticed recently any emails that I send to the BT forum mods email address forum.moderation.team@bt.com seem to be passed onto India to deal with has their address changed? I thought emailing that address would mean that someone from the UK would pick it up and deal with it? Please can someone let me know Thanks…
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Virgin bogus calls
My Mum is in her 80's, housebound, and lives alone. She has my and my sister's mobile numbers for emergencies but always calls to the landline at home or work. Her virgin phone bills are generally £2-3 a month. This month its £200 - all to various mobile numbers with calls made during the day. My Mum did not make these…
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Line converting
I'm looking to move away from Talk Talk and I liked what I saw from 02. However when I was proceeding through the set up the website said there was going to have to be a £45 charge to convert the line. Is this normal? I get broadband from Talk Talk too so why would they need to convert the line?
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Any 0800 access number for dialling 0844 calls?
Is anyone aware of an indirect access provider that uses toll free access numbers and then allows dialling 0844 calls for rates that are similar to what BT / Sky charge i.e. ranging in bands from 0.5 p per min to 5 p per min? Needless to say, I understand that these providers will require you to have an account with them.…
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Business phones?
Are threads about business phones allowed in here? We switched to BNS for our four digital phones at work a while ago and they have been taken over by Daisy. All okay so far. So we discuss with a Daisy representative our newly-extended building and the requirement for an extra three phones. That's fine, say Daisy, just pay…
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talk talk.
Hello. Can anyone advise me how to contact the Inland Operator <100> with TT? I have spent 2 hours on the phone to them. They are hopepless. Cut me off or tell me to phone 0800 800 150. When I call that number, I am connected to BT who say phone TALKTALK. I wish I had never signed up. You don't miss BT till you haven't got…
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BT Conned me into contract - pressuring me to stay!!!!
I rang BT this afternoon for my MAC number, had a long chat with some lad and he talked me into a new deal, I told him I was still looking into moving but liked the deal on offer, he explained I had so many days to cancel both broadband and phone packages (been with them over 20 years) never had any deals, last quarter…
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virgin connection charges when engaged?
Hi, (posted in consumer section but here prob better) I have cancelled my contract with virgin and they rang me today to advise me that due to continuous dialling of 0844 numbers, my bill was currently 51pounds. My husband was trying continuously yesterday to get through to a ticket hotline....it was engaged or giving the…
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Primus haven't switched on my voicemail
I asked them how to set it,they said I should activate it.Later I tried ringing my own number from my mobile,it just rang and rang and rang. I rang Primus and told them.They told me to ring 1571 to see if it was set up.I said it clearly wasn't,but that I would try this "sigh". I tried this,didn't get any message.Rang them…
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Reducing phone costs
Hi can anyone help as I'm completely confused. We are in severe debt crisis and with help from cccs are now writing to our creditors. However we also need to reduce outgoings. We currently have our phone and broadband with Virgin Media and another line for a fax machine, this is necessary because my partner is self…
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Short of time and baffled by phone/BB deals!
Hello I am moving on Monday and it's been a whirlwind...trying to get everything packed in time and get the best current deals on everything! I am now starting to panic as there's so much to do! I would be really grateful if someone who's a whizz at this could advise of the best current deals for land line and broadband in…
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Urgent Help Please! Virgin media :(
hi iv been renting a flat for around 7 months and about 3 months ago i decided to get virgin medias most basic bundle telephone, tv and broadband. due to circumstances changing i am having to move back in with my family in a non virgin area, when i called they said i was in 12 month contract and would still have to pay for…
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BT line rental but Sky Talk
I am currently moving home and in need of a new phone line. Is it possible to just take up BT line rental (and not their call package) because I am after Sky Broadband which will be discounted if I take their call package too. Will I be charged anything by BT if I do that? My old contract with BT is still running at the…
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Just been told today that BT have 'automatically renewed' contract?
I phoned up to query another of their incomprehensible bills (actually for the broadband line, not the phone line), and whilst I had her on the phone I thought I would ask when our contract ended, as I was under the impression it was an 18 month contract from June 09. Initially she said that our broadband account was…
