-
Update re Pipex to TalkTalk.
Hi. Since the 23rd of July 2010 Ive been waiting to transfer from Pipex to TT. I was told by the person who I spoke to at Pipex that there would be no problem transferring. The gains were a slight reduction per month in the price of the package but the main gain was in speed, from 6.5mb to approx 14mb. I've made several…
-
o2 home phone and 0844, 0871 international call charging and override providers
Hi, I already have broadband and mobile with o2 and I am thinking of taking out their home phone line. I often use 0844 0871 numbers to call international destinations e.g. Kenya 5p per min. and I also somtimes use override providers like 1899. I called o2 and they said they will only charge me the advertised rate for the…
-
Withheld numbers keep calling
Hi, As of late I have been receiving calls from withheld numbers. I am registered on TPS, silent call guard, the number is also ex directory. Can BT trace these numbers at all? Please can someone let me know, Thanks
-
Moving to Primus - line suddenly gone dead?
Hi, I've lived in my house for a couple of years, though never had a home phone connected. There is a BT line to the property, which has always had a dial tone when a handset is connected. Last Tuesday (7th September) I contacted Primus to arrange connection, and have heard nothing from them since, though did phone on…
-
Please give advice on BT
Hi guys, I received and installed my BT broadband and vision on Monday 13th Sept. Only to discover that the vision did not work as i has no outside ariel, so rather that paying for an arieal i dicided to phone BT 2 days later and ask them to disconnect it, as i could'nt afford it. I was on the phone for 45min only to be…
-
18185 and Pipex.
Hi. Anyone out there using the above with Isp Pipex. Im not keen on calling Pipex and asking them if they have a block on it. I've recently been calling them numerous times as I've been waiting since the 26th July 2010 to change over to Talk Talk. Im just susing out other methods of cutting costs. Thanks and regards. Ps.…
-
BT and AOL dispute.
edited. Problem sorted.
-
BT unlimited minutes auto-renewal of contract
Have posted already but looking for help urgently... I recently decided to go from BT phone & Sky+ to Virgin Tv/BB/Phone package. I was on a 12 month contract for the unlimited anytime plan with BT, ending 21st August. I contacted Virgin in early August to sign up, they said they would take care of notifying BT as I was…
-
Moving from BT minimum contract period
Dear All I currently have phone and broadband with BT, a moved into a new build last November and had a new line installed. I now want to move my phone and broadband to O2 (as have O2 mobile) when my minimum line term expires. What is the minimum contract period for new lines privided by BT? Many thanks
-
TALK TALK - V Unhappy
We have Talk Talk Plus (was Pro) which until now has been ok, though it has never reached it's promised 24 meg connection speed. My problem with them is that in July, my phone bill showed a charge of £33.99 for a call allegedly made from my home phone to a local number, the call exceeding 10 hours! The number listed is not…
-
Theft by BT
I agreed a deal with BT. They sent me confirmation which showed them charging me twice as much per month as we had agreed. I contacted them, they admitted their error, and promised to correct it. They have not done so, and have now taken twice as much as they should have from my bank account. Since they did this…
-
TalkTalk Direct Debit Date change
I was originally a Tiscali customer which is now TalkTalk, recently they chaged their T & C's which means my Direct Debit comes out in the middle of the month instead of at the end of the month (payday). As most of my money has gone out of my account by the middle of the money I am concerned that one month I will forget…
-
fantastic telecom
Has anyone had a phone line with fantastic telecom or eagles telecom or there football team phone line? if so have u had problems with them over billing?
-
Calling 0870 and 0845/44 numbers on TalkTalk
Hi, Is it free to call from a TalkTalk landline after 7pm to 08 numbers? Thanks!
-
Thought BT total broadband package was good idea not so sure now.
In Oct 09 I signed up to BT total broadband package which includes phone, broadband and TV. after reduced initial payments i then found my bill fluctuated alot. my highest bill has been £87 the lowest £57. I used to pay 14.99 for AOL and £24 for my BT phone = £38.99 so i am so shocked that my bills are so high even though…
-
I'm scared - BT say I owe over £200
Hi, I was with BT until the 24th May where I cancelled all services. I was informed that they would send a final bill out but have never received it. Today I received a Moorcroft letter saying I owe over £260 to them. I spent over an hour on the live text trying to understand where all my money had been going as this was…
-
Rolling Contract Business Telecoms
After BT's appalling handling of a fault on it's own network which resulted in a bill of over £300 for our company for callouts etc. We have looked into moving to Virgin Media, however the company which handles our calls (opal) have told us we are still in contract with them. We signed a contract just over 3 years ago and…
-
Calling USA - Cable
My son is about to start uni and his flat has cable for tv/broadband/phone. His girlfriend lives in Florida and he currently spends hours and hours chatting via our talk talk package for nothing. Does anyone know what the cheapest way to call the USA is when you don't have a BT line? Skype seems to be a good possibility -…
-
BT - where to complain at high level in UK
BT's escalation levels seem to stop at the supervisor in India. There is a UK web address:- btplc.com/Thegroup/BTUKandWorldwide/BTRegions/England/Regionaldirectorsandboardmembers which might be useful as it has email addresses of some of these senior guys. Looks like the btplc.com website is a better place to start than…
-
Home Delivery Services Ridiculous Call Rates!!
Hi everyone!:D I just thought I'd better bring this to everyone's attention if ther have catalogue's on. My Partner missed a delivery the other day by Home Delivery Services and I called them to collect the parcel (as we're always in & out so bit of a pain waiting in for a parcel that usually arrives at the end of the day…
