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Exisiting TalkTalk customer but they say I have to sign a new 18 month contract??
Hi Folks Just wondering if anyone has had the same thing. I have been a TalkTalk customer for about 8 years (apart from a period in 2007 when BT decided they wanted to take our line back and 'apparently' we had asked to go back to them!) We had to involve TalkTalk and get them to take our line back it took months to sort…
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Hurdles leaving BT - Advice request
I am currently a BT phone customer on no contract, unlimited weekend calls plan. I am heartily fed up with BT, and intend to move. In the past, I changed to POHomePhone easily. I rang them up, and they arranged the change from the previous provider, then BT. I am proposing to move again, probably to O2 Home Phone when they…
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Phone line not working - going round in circles!
My current situation is that my voice line has not been working since Tuesday 23rd February 2010 and I cannot make or receive calls, although my broadband is working as normal. I am told by Talk Talk that the only way to resolve the problem is for the phone line to be re-activated, and only BT can do this. I have spoken to…
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£29 for a 14 hour call with Talk Talk.
Hi all. It has been a while since I was here as I have had little to complain about with Talk Talk. I received my online bill last week and was expecting it to be around £20 as usual. £49 odd.I almost had a heart attack! :eek::eek::eek: I looked at the itemised bil and amongst an otherwise clear bill was a 14 hour call to…
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SKYPE or very cheap mobile phone calls
My sister has just moved to Prague and I have got SKYPE to talk to her. But I was wondering if there is a SKYPE mobile phone or something where I could phone my mates on their mobiles that would save me a fortune? Thanks
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Talk Talk Bill - advise on charges please?
Hi All Can anyone help with the below questions I have on my Talk Talk account? Have tried to check online on the Talk Talk site but I got even more confused? I have a Talk Talk plan and I am paying the following: Talk international evening and weekend £6.49 Line rental: 11.49 Caller display: £2.50 My questions are: Does…
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Virgin-Media Charge almost DOUBLE the rate for non-geographical numbers!!!!!!!!!!!!!!
Hi I have been using call checkers on this website for a number of years: http://callchecker.moneysavingexpert.com/intcallchecker/ http://callchecker.moneysavingexpert.com/ukcallchecker/ I have signed up to NTL over 10 years ago and did not have major problems until they were taken over by the both obscene and obscenely…
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unfair bt charges
help please on jan 4th i had a call from bt offering what i thought at the time was a good deal and i agreed to a 12 month contract on calls with bt on the 5th of jan i decided it was not a good deal and cancelled the contract which was not due to start until the 24th of jan they have now sent me a bill for £94 for the…
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New build house not appearing on talk talk database?
Hi, Was wondering if anyone could advise us regarding a problem we have with moving to a new build house! We are moving in a couple of weeks time and have been trying to organise installation of a new phone line and a telephone and broadband package. The problem we have had is our house address was not appearing on the…
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what to do with a harrassment call 100 times +
some kind soul of an ex employee passed on my home ex directory telephone number to a rather nasty creditor of my limited company police wont do anything telephone company can change my number mobile from where they were calling nothing besides unplugging the phone any ideas !! plus now i know the mobile phone company i'm…
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Oldy wants home phone/broadband advice please
I am sure I can get cheaper but it all gets more confusing with age. Basically I am with BT for home phone. My last bill was £73 with only £10 call charges. My orange broadband is nearly £20 a month. I like unlimited use but don't think I need it anymore so a highish cap would be ok, 15/20 mb. Can anyone recommend the best…
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Older people may be suffering this from BT
I got my father to change from BT ( with no broadband) to the Post Office so for the same price he was getting broadband as well. After the move he'd mentioned a bill from BT but I thought he just meant a phone bill and was using the 'BT' as synonomous for phone. A couple of bills later I realised that they were charging…
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BT Evening and Weekend Plan
I don't know if this has already been mentioned, but I just looked at BT's website. They no longer offer an Evening and Weekend Plan to new customers. It's just the Weekend and Anytime Plans.
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Sneaky Talk Talk withdraw Inclusive Local and 03 calls.
Talk Talk have sneakily withdrawn their much trumpeted inclusive local and 03 calls for Evening and Weekend Essential customers. Apparently Existing customers retain the add on for the duration of their contract.
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Text messages SMS on landlines
Other than BT, does anyone know of a land line provider that allows SMS text messages to be sent over the land line? My phone has the ability to send a text message when I have a missed call or answer phone message which I find invaluable. The reason I ask is that I am unhappy with BT following the evening call time…
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BT - help please!
Hi. Any advice will be greatly appreciated please. I moved out of my house in June last year and rented it out. There was a BT line there when I left. Unfortunately the tenant passed away in December and we have decided to move back there. I phoned BT today to get the phone transferred from this property to there. It would…
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BT Unlimited Weekend Plan & 0870/0845 calls
I'm on the BT Unlimited Weekend Plan, cost 12.79 a month my latest bill tells me. I use 18185 for calls. Does anyone know - does this Unlimited Weekend Plan allow free calls - ie no connection or minute charge - to 0870 and 0845 numbers? Or is there a connection charge - how much is that? I've looked through the archives…
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BT, um......., comedy of errors!!
BT really have been a real !!!!!! Emery 'Comedy Of Errors'!!!!! Phones never rang on day of connection so had to be pyschic as to when somebody was trying to get through!! An engineer came and spent hours scratching their head. Eventually it transpired to be an exchange fault. Mobile texts came to say problem had been…
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text phones
i have a phone i can text on today i am unable to send a text is the service down
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BT Number change problems
I am looking for advice on behalf of someone else. They have a BT landline and were paying for calls via another provider (not sure who, talk talk or someone similar). They asked BT to change their phone number and BT have put them on a higher tariff along with the number change. This was without their knowledge and they…
