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Do you really have to pay £125.00
Hello, I have been renting a house for 6 months and when I moved in I got BT to come set up a telephone service. I don't recall paying them any additional monies for doing this (they said BT had previously been in the property). However, I have to move next week and when I called BT, they said I have to pay £125 moving…
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U.S. Phone Purchase Advice (Plantronics Calisto Pro)
I've been thinking of getting a Plantronics Calisto Pro Telephone but it's mainly available in the USA and not the UK. If I bought one from the USA would it be compatible with the UK telephone system? (If the power adapter isn't compatible I will just buy my own UK version, so that's not a problem). I've also noticed it on…
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BT overseas advisor locking me out of my BT account!
Tonight I had a small problem with my bill , nothing major just the fact my 12 month renewable contract wasnt automatically renewing, I left if for february expecting it to renew in march. Got my March bill and it hadnt renewed, checked my January bill to make sure I havent been given a credit for the 3 months in advance…
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phones for the hard of hearing?
can anyone suggest a decent phone for an 84 year old with poor hearing? Thanks
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Talk Talk account changes and 0845 & 0870 number
Just had an interesting experience with Talk Talk today. They have recently changed their online software and I used to be able to log in to my account and see all my phone numbers and also O2 bills. Without telling me Talk Talk have changed their system so I have been unable to log into my account as it no longer exists.…
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How do i check the numbers I've called from my Virgin Landline?
Got installed by Virgin about 1 1/2 wks ago. been trying to keep a lid on phone calls & would like to check which numbers I've called (to make sure no 'mystery' numbers appear!)...called their overseas call centre (!) & they say next bill will be end April (seems a long time for a 1st bill?) & ONLY THEN can I view which…
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Private number
Anyone advise how can I withold my number when making a call? I am with Sky
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BT calling plans
As a long-term BT customer (before calling plans) & shareholder, I just want to register my dis-satisfaction that line rental is now bundled with renewable contracts if you change call plan. My main use is broadband and 50% (weekday) tel calls are to 0845/0870 & mobile numbers. I am on the weekend plan and would have been…
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New Ofcom rules to stamp out landline mis-selling come into force
From today, telecoms companies in the UK will have to adhere to strict new Ofcom rules to stop the mis-selling and slamming of landline services, or face fines of up to 10 per cent of their turnover http://www.ofcom.org.uk/media/news/2010/03/nr_20100317
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Thinking of buying a Skype Unlimited Europe Package, but need some advice please!!
Hello! I am currently in Spain and want to call home (UK) often and the Skype Unlimited Europe Package seems to be a good deal. The website says: "You can choose a subscription to call a country that’s different from the one you live in. Also, you can make calls using your subscription from any other country - great for…
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Kingston Communication and BT
Hey all, at the minute I live a few miles outside Hull in a small town called Brough and am using the dreaded crapclowns that are Kingston Communication, however according to BTs website I can switch over to them, has anyone is this area of the country done this and do you know if it affects your ability to get broadband…
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Answers on a postcard please
Help! We moved house approx 4 months ago. Our previous house had a BT landline that we used for phone only as we use Vodafone PAYG mobile broadband. Since we moved we haven't even bothered with a landline for calls as we use our mobiles and have great deals on them. The problem is that broadband landline has come down in…
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TalkTalk Deal Please!
I am on Talktalk and i like it. A friend of mine just moved to a new house. He need to get the package but they were demanding connection charge of £69.99. It was free connection online but they told him that because he does not have a landline yet they need to install one thats why he has to pay that connection charge.…
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BT 1280 and Talktalk
I have been using BT1280 at weekends to take advantage of my free calls although the rest of the time Talktalk are my providers. I noticed from my Talktalk bill that the 1280 calls were being charged on my bill. I have taken the matter up with Talktalk and they tell me that BT are supposed to refund the money to them and…
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Primus Saver - cant login
Swapped over to Primus Saver last year and just tried to login to my account via http://www.primussaver.co.uk/ but keep getting runtime error. Also tried https://secure.planet-talk.co.uk/Login.aspx with same result. Is there a problem at my end or theirs?
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'low-cost area' Phone and BB options not clear - any ideas?
Hi, I apparently don't live in a 'low-cost area' according to PlusNet and TalkTalk and everyone other phone and Broadband supplier and the MoneySaving website section detailing Phone and BB options does not appear to show the best deals for combined Phone and BB providers for those that don't live in a 'low-cost area'. Can…
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Moving line rental from bt to sky
I have Sky tv, braodband and calls but still have the line rental from BT. If I were to change over to sky would there be a future charge of £120 should I ever need to transfer back to BT for any reason? Or is this the cost of putting in a new line?
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BT voice texts
I used to get text service on my landline which then changed to BT voice texts (by BT I assume) but would like to go back to ordinary text does anyone know how to do this, I have cancelled the voice text as mentioned in previous forums but now do not receive texts at all, help!
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BT activation
I signed with BT last week but was told the line which has dial tone will not work until 11 working days later (That's 15 calendar days!!!) cuz the account holder - the previous tenant has not cancelled the contract, so BT has to write a letter to him mentioning that his line would be taken over, and if there is no reply,…
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Sky connection charges
Can anyone please advise on what Sky charge to connect a phone line? I have Virgin currently but would like to change over. BT I believe charge £120 plus to reconnect so wondering what Sky will charge if I take their Broadband/TV package also. Also, do Sky charge for 0870-0845 calls,caller display and what are their 0844…
