Talk Talk Bill - advise on charges please?

snowb

Hi All

Can anyone help with the below questions I have on my Talk Talk account? Have tried to check online on the Talk Talk site but I got even more confused?

I have a Talk Talk plan and I am paying the following:
Talk international evening and weekend £6.49
Line rental: 11.49
Caller display: £2.50

My questions are:
Does anyone know if you can get talk talk without a package - ie without this internation call plan / without a local call plan? or do you have to pick a plan?
Anyone know how much it would cost to have local call plan?

re. the caller display. Looking on their website they have two options that can be added for this and I want to know what the difference is as one of these is free and one is £2.50 (which I pay):
Value Features --> Caller Diaplay --> See who is calling before answering = £2.50
Privacy features --> Privacy Pack --> Caller Display --> see who is calling before you answer = FREE

Thanks for any help you can give with this - I cant call them up at the moment as it is under my husbands name and he is ill.

macman

You can call them up and ask 'general' questions about pricing, they just won't discuss specific account details with you.
You have to take some kind of phone package with TT, you cannot use another provider for your calls if you have your line rental with them.
The 2 main options are: E&W: £1.95 for 12m, then £2.95.
Anytime: £4.49 for 12m, then £5.49.
'Local' calls (meaning on the same or adjoining exchanges) are free on TT anyway if you opt in (it's not automatic).

jb5

Select the privacy pack - It gives you caller-ID for free.
They introduced the Privacy pack sometime last year, unfortunately, you have to migrate yourself onto the plan.
(Log into your account and select the privacy pack on your call plan options page).

TalkTalk

Hi snowb,

You would need to sign up to a package. If you need any specific information about your current package and the option available, we can look into this for you if you register on the talkalk members forum

Thanks
Chris