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Changing Supplier
Help!! I have tried continually to get me voicemail service reactivated on my Talk Talk phone line but to no success. In the end I swapped supplier. Talk Talk now want to charge me £70 to swap suppliers as I was still in contract. Can they do that?:money:
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New Dialler from Orchid?
My v4 seems to be playing up (won't do the 'L' area code insertion), so I started looking round to buy a replacement. Has anyone bought what seems to be a new offering from Orchid at http://www.orchid-telecom.com/Diallers/v4.html, and if so can it be manually programmed like the V4 - indeed can it be used with Kevin's…
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BT Basic & reconnection fee
I have just moved into a new flat. The flat is about 100 years old and has a BT master socket so it must of had BT at one stage. I unscrewed the faceplate and plugged the phone into the BT socket but get no dial tone :( Does this mean I will have to pay £125 to get it connected to BT Basic? I guess there is no free deal on…
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Block Certain Number with Virgin Media?
I have 2 numbers of a company who are chasing me for a debt that is not mine, and they call numerous times a day. One is 0845, and another 0121. I'm with Virgin Media, is it possible to just block these two numbers? I thought I'd heard of doing this with BT, but not sure about VM?
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Trapped in a Kafka novel with BT
Any ideas about how to get BT to let us have a working landline at the right address? I posted about this before on another thread but we seem no further forward (and it wasn't one of the problems picked up by a BT rep here) We moved from a house where we were with BT in September and the previous owner here had had their…
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virgin media cut phone costs
Hi i have virgin media as call provider with basic tv and broadband.For a number of years i have had a first telecom dialler box to save on telephone calls as i have teenagers and i know they will not be bothered to dial 18185 first.The question is is this the best way ie cheapest to divert calls or is there a more…
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New home, New number ?
Hi, I have just moved into a new home and the old owner ported the home phone number. So I contacted BT and they have given me a new number, but they said that i have to take a 12 month contract with them and that if I cancel after the 14 day initial period that I have to pay a redemption of £7.50 for every month left on…
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Cheap calls to Australia.
Its probably somewhere on here,but traipsing through all the threads is a nightmare.What is the cheapest way to call family & friends in Aus.We're with Virgin Media btw. Thanks in advance.
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BT Connection Charge
I have just moved house and when I phoned BT to let them know they told me that there wouldn't be a connection charge due to there already being an active line in the house I was moving into... I have since received a bill from them with a charge of £125 for installation..... After phoning them 3 times and being passed…
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BT Cancellation within 12 months - is there a way out ?
I moved into a new rented property a month ago and setup a BT line (the cheapest option). For personal reasons I have had to move out of the property and new tenants are moving in on saturday. This means I have to cancel the BT phone line which they are quoting a cancellation fee of £84. You have to pay £7.50 per month for…
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Talktalk - existing customers
Sorry if people are already aware of this but have just discovered a couple of things today (I have the TT International Anytime + Broadband but I believe the below applies to all the pre "Essentials" tarrifs): Connection charge has increased to 9.05p for every call outside the free package from Nov 1 (in my case: mobile,…
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talktalk essentials for current customer
Hi I have been with talk talk for 18 months and am now out of contract. I was on the free anytime national and local calls package with 8 meg broadband and 4 meg download at about 20.99 per month. I always went over the download limit and usually ended up with a bill of £25 permonth. Talk talk have been on the phone…
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Bt overcharge on nov bill
I received my latest BT bill and noticed that the amount was much greater than previous months, mainly down to usage, but could not get it to balance. When I contacted BT, I found out that they had changed my billing period from the 1st of the month to the 20th. So I was billed from 1 Oct to 19th PLUS 20th Nov to 19th for…
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Contract breakage fee talk talk
Hi We have been with talk talk since July 2006 and recently changed to virgin media instead, everything seemed to go well with no problems, except talk talk wouldnt comunicate with me as the contract was in my husbands name. Just received my final bill which should have been in credit only to find contract breakage fee of…
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Bt telesales
Question for you guys, got a call few month back BT, as I WAS ON THERE TOTAL BROADBAND, was told we can make your line rental less, so I went for the lower offer he gave me, but not knowing he put me down an option and ive now got excess internet charges amount to £115 for 1 quarter, Ive now changed back to my total…
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your calls.net
I have been searching for a cheaper all inclusive price package and your calls comes out one of the cheapest.Has anyone any expereince of them?
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Beat Automated Computers in Call-Centers & Paying Premium for Help.
We have all been there, we have been cut off wrongly by a company or screwed around, we phone up a number to find that we are being charged the earth for (always after the fact and sometimes to the tune of £10 a time) and still we are stuck in an infinite data loop with a computer that refuses to recognise your plight.…
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Breach of Contract.
non provision of services Hi, I have edited and reposted this in the hope that I will get some useful answers. Just wondering what your thoughts are on a situation I have found my self in. On 23 Sept I rang BT and spoke to a man called Gary. I explained to Gary that we were in the process of moving home and would need to…
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Help with adding a dect handset, BT Freestyle 220
I have a twin BT Freestyle 220, which is working fine. I've been given another BT Freestlyle 220 base station and handset. I presumed I'd be able to register the one I've been given to my base station. It won't let me do this. I've followed all the steps in the handbook here, but I can't get it working. There doesn't seem…
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Optimum calls
Has anyone had any dealings with a company called Optimum Calls ? They are roughly half the price of BT on business line rental and they also do home landlines to
