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Talk talk - cancellation
I had been with talk talk for ober 18 months when I got a call, " we are doing an offer, would you like (sure she said 12 months) and your 1st three months are half price"... OH YES... So 14 months later i cancelled... talk talk said it was 18 months contract and their T&C state cancel earlier - £70k cancellation charge.…
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Disgusted by BT treatmrnt
I was a long time virgin/ntl customer. Paid approx £35/m for TV, landline, broadband and mobile. Mid October recieved a sales call, offering me the following... :j Further to our conversation, this is the package I can offer you for returning to BT The whole package is £36.60 however we give you discounts on top of this,…
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Phone and Broadband help please
The wife nearly had us sign up to Talk Talk while I was out.Thinking we where getting a better deal I dont think so. She now has it that I have to find somethng cheaper than BT who I have been with for years and had no problems other than a few set up ones which they sorted realy well. I am looking for anytime calls and…
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moving from tiscali to another provider
Hi there, can someone point me to a FAQ or similar on the best way to swap my linerental from tiscali to temporily to BT so that I can change my phone provider. I've got a tiscali LLU service (originally BT). I want to swap to SKY but they cannot because I dont have a BT line. However I don't want to sign up to a 12 month…
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Fault with phone line, BT says will take weeks to fix.
Hi, I am currently experiencing a fault with my BT phone line, and as a result I have no phone line and no internet access. I have contacted BT countless times regarding this and have been told that it will take weeks to fix. They are saying that they have handed the repair over to a contractor called Asset Assurance and…
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Bt cancellation charge
Hi i've been reading around but don't seem to have much luck on finding anyone who has reclaimed their BT Line rental £70 cancellation charge Basically i moved into a new flat and was under the impression i had to rent a line from BT and pay sky (3 in one package, tv etc) for phone useage. i asked to transfer the previous…
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Suspicious email from BT
I received this email from BT the other day and im not sure about it. From: BT Customer Support <e-Billing@bt.com> Subject: Important: BT Account Billing Confirmation P331728 Dear BT Member, It has come to our attention that your billing informations are out of order. If you could please take 5-10 minutes out of your…
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cancelling BT direct debit online ?
I have a DD on my BT account, I only use it for internet access and not often for calls. I paid my last bill after I got charges on my bank AC and the DD failed...online. I thought then, better to cancel that and pay the bill as it comes so I don't get stung with charges again for a day being overdrawn I didn't need. Today…
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Getting out of or transferring BT home phone contract (no broadband)
Hi I signed up for 18 month contract some time in April 09 and have now started residential study at college so don't actually have a home phone anymore. Just wondering if theres any way for me to get out of the contract as it's totally useless to me now and I'm paying £60 quarterly for something I dont use. (£55 line…
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Calls to Canada and Cayman Islands Cheap?
Im on Ntl / Virgin media landline and i have 2 contract mobile phones Orange and 3 i can use. Any tips on calling Canada or the Cayman Islands would be appreciated . Thankyou. :confused:
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Pipex overcharged but won't refund
We had pipex at previous address and informed them of a new address we were moving to - upon not having our new line working when we moved in we rang up and were told our line needed activating or something and would cost £84 to get engineer round. We argued that this was never mentioned before and after a while they said…
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Talk Talk to Tiscali+?
I'm a talk talk customer I quite fancy getting sky1 (which is the only good channel imho on sky) which I could get with tiscali+. Unfortunately because I'm not migrating from BT, I can't get all the cashback etc from the simplydigital deal. Anyone know whether if I can give them a call they'll transfer me mostly painlessly…
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BT charge for repair nowhere near my property?
Just wondering if anyone has any advice on where I stand here. A couple of months ago I moved back into my flat (after renting it out for a year) and the phone line was no longer working. I contacted BT who said they would send an engineer out between 8:00 - 1:00 on a particular day. I took the day off, waited in and…
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Still support for Orchid V4 Dialer?
Hi, I was thinking of buying an Orchid V4 Dialer second hand as you cant get them new these days. But reading the notes you need CWClient software to programme it fully and this needs a login and password. Does anyone know if I manage to get a device is it still possible to programme it, ie can you still register for…
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AOL free calls
I was with bt option 3 which offers free 01 02 03 calls 24/7 for 4.95 a month,aol have today offered me the same deal for 0.00 per month,the only exception being they charge for 0845 and 0870,afaik this is avaliable to all AOL b/band customers and goes live in 10 days time.
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Cant cancel skype subscription
I want to cancel my subsciption on skype but cant find it anywhere. Even cant find how to email them. Im desperate to cancel before they take another payment, even tried to alter my card details but they still taking payment. Please help.
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Nectar points at TalkTalk - now gone???
I found out from a family member this week that talktalk no longer offer Nectar points to its customers. I telephoned customer service. In my first call I was informed they were discontinued in August and that customers were informed in their May 2k9 bills. I wondered how I missed this information so I brought up my May…
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Is £56.43 a record for a minute phonecall?
I started a thread about this yesterday. However I thought I would see if anyone could beat my charge! Onetel have charged me £56.43 for a reverse charge call from Thailand which lasted less than a minute. Their website currently doesn't state charges so for those who are interested the charge is £12 Service Charge and…
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2 lines can I get it cheaper ?????
I have 2 phones.... one for business and one domestic both are approx 2 years into contracts... can change if needsbe I claim all the vat back total pm incl vat is £52 incl mobile approx business talk talk/ line rental/broadband/mytalktalk/calls to 36 destinations worldwide £17.74 pm incl vat.... only use for broadband and…
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Just moved home, there is a line - don't know the number!
Hi folks I've recently moved home and there is a phoneline, but the land lord doesn't know the number! The previous tennant didn't open a landline account so I'm stuck! I've just phoned BT but they won't tell me the number unless I open an account, which i don't really want to do! I was going to open a talktalk account but…
