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4 months of continuous porblems with BT-Ombudsman next?
Just when we thought things were settling down, my mum has hit deadlock with BT.... In September after numerous mistakes made by BT she was billed before she even got her broadband home phone package etc...No worries Paul the supervisor stepped in and told my mum that the bill had been cancelled. As we were checking mum's…
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Sky talk line rental
I think i know the answer to this, but has anyone been able to get out of the 12month contract for telephone line rental with sky. I assume to get out i will have to pay the remainder or the contract
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Help! Talk Talk Cancellation Fee
I have been with Talk Talk for less than 18 months but do have an 18 month contract (apparently). I am in the process of changing to Sky, with a talk, broadband and sky tv package. Talk Talk are talking about a £70fee for cancelling the contract. I only have TT for the home phone, by broadband is currently with BT and we…
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BT not sending bills out then demanding full payment
Hi i have a problem with BT not sending bills out then demanding full payment ,this has happened since ive joined them in april after my brother defaulted on his own bt line.I had a new account set up by them for phone ,vison and broadband via direct debit but they only take the phone line out .Has anyone else had this…
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Mobile phone to Landline adapter
Hi my parents are on BT low user scheme but now have had a letter forcing them on to the standard package:mad:. The best way forward as they dont make many calls is to go on tesco light or asda PAYG, but my mum is not too happy about mobile phones. Rather than buying a doro easy type phone, I have noticed a device called…
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BT Bill help
Hi there, Just looking for some help with my BT bill to make sure I have all the facts before calling them up. I signed up on the 9th July (connected 12th July) and asked for the evenings and weekends plan (12 months), paperless billing and to pay monthly by direct debit so that my monthly bill would be £11.25 per month.…
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BT rolling contract & charges help !! Please
I have had months of problem's with BT's paperless billing ranging from not being able to get on to the system to view the bill which, given i only have line rental with them (Or so i thought) wasn't too much of a problem i just kept an eye on my bank account to check the agreed D/d figure was taken out. Since June of this…
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From Virgin to BT
Our home phone provider has been virgin media for about 4 years. We have had a dispute over charges with virgin, which we finally sorted, but we don't want to use them again. Anyway i'm switching back to BT and was wondering does that mean i need a new bt line? I don't know how this sort of thing works and thought i…
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Phone/broadband needed
I'm just about to buy a house again, this time on my bill, so want the best deal for me. I only want Phone and broadband. After my split with ex,I moved back in with folks and I convinced them to save cash by switching to Talk Talk, free anytime uk and international calls and unlimited(in reason) broadband. Now I have…
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cordless phone
I need a cordless phone with 3 or 4 handsets and an answer machine .Needs to new as its for a presents but I dont want to spend a fortune
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Bt - help!
Hi, I'm very new to this forum. In fact, this is my first post. I have an issue with BT and I need all the help I can get so any replies will be greatly appreciated. I was on a 'Monthly Payment Plan' and paying £49.50 ( GOD KNOWS WHY ! ) and I received a letter on the 19th October requesting me to pay my balance by the 2nd…
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Termination charges with BT?
This year in May we agreed to take on their unlimited phone calls package for a year however we are now moving from our flat into a caravan and need to terminate our BT line which we have had for 18 months. Obviously we cannot have a landline to a touring caravan. I don't mind pay an early termination charge on the…
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how do I make BT caller id service free?
I have a line rental with BT but my calls go through my isp. I signed onto the BT website and selected their caller id service which was advertised as free. Great! But when the bill comes they have charged me £7.50 and tell me this is because I do not have my calls with them??? Still waiting for an intelligent reply from…
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Moving House - currently with Talk Talk but new house has BT line?
I have a feeling this is going to be tricky and time consuming right? :confused: We currently have our line rental, phone and broadband with Talk Talk but the place we're mobing to has a BT line fitted. I'd like to stay with Talk Talk as haven't really had any problems and they are much cheaper, but wondered if anyone can…
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Talk Talk
Does anyone have the number for a TALK TALK UK number please. Parents have had no phone for over a week and their number has been given to someone else!!!! I have, along with them spoken to Talk talk in India and am so frustrated Any suggestions we would be truly greatfull. An outline Been trying to call parents for over a…
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Phone Line from the Post Office, install charge
Howdy Am looking to get a phone line put into my flat. I don't want to be tied into a contract, and only really want the line for ADSL. The building I am in was built around 3 years ago, and does have BT OpenReach phone socket but there is no dial tone when plugging a phone in. I've just called the Post Office to ask about…
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Orange Landline don't do call divert
Just found out that Orange don't do caller divert on their landline service. They only offer caller display and voicemail :mad: Spoke to an assistant in the Orange shop (she has been there 8 years) and even she wasn't aware of this :eek: To give them their dues (after getting past the stalling from India) they agreed to…
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Lycatel's phonecards. Not for me.
Did you ever buy a phonecard issued by Lycatel--they come under scores of different card names. I was fool enough to buy a "Euro Tel" card. Never again. It looked attractive: £3 for £5 face value, and go to Lycatel's online e-shop and you'll think--as you're meant to think--that its cards offer plenty of minutes for your…
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Using Phone dialers
Hi all gurus here, sorry if my question sounds very basic. I am looking at using 0844 numbers (phonecheap / bestminutes / dialwise etc) for international calls and 18185 for local calls. I heard there is something called a dialler which I can use with my base set to direct calls. Can anyone please tell me (or direct me to…
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Extra phone line
Hi, We've been staying in our current house for just over a year. As soon as we moved in, we realised there was an extra phone socket in our hallway. When we plugged in a phone to this socket we got a dial tone and could make outgoing calls. At the time, I tried calling all the telephone providers, but nobody seemed to…
