Using Phone dialers

nomeames

Hi all gurus here, sorry if my question sounds very basic. I am looking at using 0844 numbers (phonecheap / bestminutes / dialwise etc) for international calls and 18185 for local calls. I heard there is something called a dialler which I can use with my base set to direct calls.

Can anyone please tell me (or direct me to a post which explains the basics) if a dialler can be used for 0844 numbers. I saw the Orchid dialler here but it says 16 digits maximum. Whereas an international number dialled through 0844 would be longer than 16 digits. If it can be used, where do I buy it from and whats the approx price? Thanks in advance.

Ypaymore

The maximum of 16 digits is for the Carrier Code,not the number
your calling.

Orchid have recently launched a new dialler. Its £18.98 including p&p.

It does not have a clock, so your need to override it if you want take to take advantage of time related inclusive calls etc etc


Visit: http://www.orchid-telecom.com/Diallers/v4.html

nomeames

Thanks for you response.

How do you override the time functionality? Can I use the program (excel sheet) in this forum?

Heinz

What YPM means is you would have to manually dial any prefixes/codes that are time-dependent because Orchid's Bill Saver dialler (which, confusingly, is now detailed where the now unavailable V4 range used to be on Orchid's website) has no day/date/time functionality.

e.g. If you programmed the Bill Saver to route your evening and weekend 01/02/03 calls via your defualt carrier (because they're inclusive at those times) but wanted to use the 18185 prefix for such calls weekday daytimes, you'd have to manually dial the 18185 prefix then. The alternative would be to program the Bill Saver to insert the 18185 prefix at all times for those calls - you'd then have to use the Bill Saver's bypass code (probably a 3 or 4 digit number) evenings and weekends if your default carier gives you inclusive 01/02/03 calls at those times.

Kevin Lawry's spreadsheet is designed for use with Orchid's old V4 range of diallers and, IMHO, is unlikely to work with the new Bill Saver dialler. I have asked for details of how the Bill Saver dialler is programmed but have not received a reply. I expect it will be similar to the manual method which the old V2 range used to utilise.

nomeames

I always thought newer version of anything is an improvement over the previous version. Doesn;t seem so with the orchid dialler. They seem to be going back.

Are there any other product available in the market that does the same job as Orchid V4 ?