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When do I phone?
My 12 month contract with BT for both phone and internet are due to end think it's December for both may be middle of November. I do not want to be tied into another contract as I have done my 12 months time but I do want to keep both on a rolling contract:confused: (I think that's what it's called) At the minute I have…
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Thanks to the BT reps
I'd just like to say a big thank you to the BT reps that offer tremendous help and advice through this forum. As with most companies customers have good and bad experiences and BT are no different. What makes them stand out is that the users of this forum have a backup, almost like a personal help channel for any issues to…
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BT Muppets
Just got off the phone to BT trying to get my phone and internet service transferred to my new address. After 10 minutes holding to be put through to the Home Movers hotline, I was told that they couldn't deal with my request because there was an outstanding order on my line. On enquiry, I discovered that they had been…
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I see 12 calls on my bill
They are the same number and are 01656 754... They were all made over 2 days and I noticed them when I clicked on `recent calls`. I have not been billed yet so bt cannot help We have not dialled this number at all, only the 2 of us in the house, oaps and we barely use the phone We need some help from you ie where can the…
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BT broadband & Orchid Dialler
I'm changing my broadband provider from Virgin media & am considering BT. I have a BT landline & use the Orchid dialler to route my calls via Primus & 18185. Can i still use the dialler when the home hub is plugged into the landline socket? Sorry, I'm clueless on this, so advice would be greatly appreciated. :)
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More nuisance calls! Advice pls!
I have been getting pestered by a company calling me up to six times a day - when I answer they say " Can I ask you who you have your landline with?" I dont feel at all comfortable speaking to these people as I am exdirectory. Ive asked them to remove my number but they say I must tell them who my landline is with! On…
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AOL free 0870 & 0845 - line rental too
Hi All! Just had a mail out from AOL, seems a good offer if you make non geographic calls, without need to check saynoto0870.com. Not read small print, but thought you might be interested - or can find any surprises!! VB Here's most the text from e mail.... * Combine your line rental, calls and broadband* - did you know…
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New phone line without credit check
Hi All, We presently don't have a connected phone line, hence the need for a new phone line. We have has a share of financial problems over the last year which means it is highly unlikely we would make it through a credit check and be accepted. We are now in a position of wanting to get the phone line reconnected after not…
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advice needed!
My daughter has just started as Bedford Uni and the house she is sharing with 3 others has a phone connection but doesn't actually have a landline number. They want broadband and have explored a number of companies - no fibre optic so have to have an active landline. Two of the sudents are with 02 so can get the discount…
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BT "the number you have dialed has not been recognized"
Hi My line was on incoming calls last week due to late payment of my bill, but was switched back on last week. I do still have a few quid outstanding on my bill but they said i had until Thursday 8th October, and that i would not be disconnected or have any other action taken on my account. Anyway my phone was fine lat…
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Confused with BT!! 1571 Low usage charge/ Together option 1
Hi, Can anyone explain to me what a Low usage charge is? I have been charged £2.94 for 1571 low usage???? Also I pay for my calls via Sky Talk @ £5 per month and should only have BT for Line rental/ caller display and 1571. I have noticed on my bill I have a BT Together Local 1 and calling feature Pack 1. Looking back they…
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BT phone line & internet access
Hi Can anyone help with this please . . . I have a BT phoneline installed. However I only use it for my internet access. I keep the internet on 24 hours a day. I now would like to add an actual phone on this line so I also use the phoneline for my home phone. How does this work? Do I need to add a "double socket" to my…
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What is the BT number to retrieve txt meesages plz
hi i had a txt mesage sent to me last wk on my landline from bt i need to find the number off this service so that i can listen to the txt mesage again anybody know the number plz ? thanks
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Advice please
We have an Orchid Dialler and use 18185, and 1899. Pay our line rental to BT and have our Broadband with Virgin. They charge £17.99 per month. Have offered to reduce it to £7.99 and throw in free evening and weekend calls. Our home phone is barely used, mostly for incoming as we use our mobile free minutes. What is the…
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Pipex Homecall Package
Hello recently i became aware that my phonebill with Pipex had begun to creep up.I checked a particular bill and purely by accident found that I was being charged for all my evening local calls.However I distinctly remember initiating a free evening and weekends call package.Some of my pm calls would have been hour…
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Phoning South Africa from a Virgin line
What would be the cheapest way for me to make calls to South Africa from my Virgin fixed line other than VOIP. I know they have an International Talk plan, but is there an override provider I could use?
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New way to pay BT bills.
Just as the title says, www.bt.com/payment and pay by debit/credit card. Presume you can use this method to avoid non-direct debit charge by signing up for d debits but paying whole amount here in advance of bill being produced (if you don't trust direct debits).
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Return to BT nightmare
Placed an order for line rental to move from Sky back to BT , this took place on 28/09 but due to the change I was given a new phone number. The day after the line changed back to Bt I had an SMS message from BT saying an order had been placed for yet another new number which would have been my third number in a week. As I…
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What phone/net/TV package?
I don't know very much about these packages so please forgive this slightly vague question.:confused: I'm moving into a new flat in London next week and I wonder if there's a good package that would give me the following: Phone - My partner is in Canada for six months and we speak for about an hour every day. Right now I…
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nuisance calls
Many years ago I put our home phone number on the TPS list and never had much trouble with nuisance calls, however in the last few months I am now getting several calls a week during the daytime from companies trying to flog me all sorts of stuff but mainly it is Double Glazing firms and Companies selling cavity wall/loft…
