-
new flat, need advice
Hi all, As a student me and a couple of friends have just started to rent our first flat, been trying to work out the cheapest method and after reading the posts on here think that the best option is to pay the Primus Home Savers option at £10.49 a month. We probably won't use the phone all that much, main calls will be in…
-
What's wrong with using Yahoo or MSN Messenger for Free voice calls to PCs?
Martin, In your article on cheap calls (see below), you remind us to ignore the hype from skype, but I just use Yahoo Messenger for my voice and video calls to my mates in Malaysia, the USA and elsewhere without any problems and it's FREE! Shouldn't we be shouting about them? Chris "Talk PC to PC. Are you and the person…
-
Sky talk call connection charge
Sorry if this is elsewhere but i'm at my wits end with Sky. I was so pleased when the transition from BT went so well, the first couple of months was super cheap and because i'd been lied to by someone in there overseas call centre i missed out on the 3 months free and when i put this forward they just gave me £60 credit…
-
Leaving BT Light User - please help!
As you all probably know BT is closing the light user scheme and as such we are trying to migrate our line rental and call package to Sky - only £10 a month compared to £11.50 BT want! I tried calling Sky yesterday and was told that they cant proceed whilst the light user scheme is setup on the line and to contact our…
-
BT Confusion
Hi I've been on BT's Unlimited Weekend Plan, (plain old line rental, plus usage - no additonal costs), but decided to look into the Mobile deal that they've recently introduced. I learnt from the website that if i began a 12-month contract for the Unlimited Weekend Plan, then the Mobile deal would cost nothing extra. So,…
-
My BT Horror Diary
Hi I’m just writing to share my BT horror story! In addition, I thought this thread might double up as a diary of events in case I did need to write any formal letter of complaint to the appropriate bodies at some point in the very near future. I know there is a helpful BT customer rep on this forum – and if you can please…
-
Advice needed on leaving Virgin media
I phoned up on Monday to cancel my VIP package to 9 months of terrible broadband and TV (V+). I need to find another broadband supplier quickly and would appreciate some help please. The problem is the Virgin phone line. Do I need to go back to BT for it to be compatible for broadband suppliers like O2? Not sure I want to…
-
BT charging me two months line rental on monthly bill and blaming Brtish Government
Just had my monthly email notification of BT bill. Got a bit of a shock when I viewed it as they wanted far more than normal. On investigating they were charging me line rental and billing charges for two months and not one. I phoned and was given the excuse that this was a software change and that the British Government…
-
TalkTalk price increase and termination
Can someone please explain this to me as I've been on the phone to TalkTalk and they are adamant the contract T+Cs read in their favour but to me it clearly does not! Here's the situation...About 2 months ago there was a price increase of 75p (BT line increase I think). I had signed up for a new 18 month contract (having…
-
BT a nightmare AGAIN
can anybody advise me on what to do a a next step? ive moved house and two weeks before i spoke to bt to arrange caller re-direct, new phone line and my broadband, the first time 3 different people messed up the order and for some reason they couldn't sort out the caller re-direct, i then spoke to someone who seemed to…
-
any help plz cotacting dubai for free?
hi, does anyone know of a software, where i can contact dubai for free or is ther anyother way please? thank you
-
Calling from Italy to UK
Hi everyone My company is employing someone in Italy and they will need to call the UK quite often. I've been given the great task of finding the cheapest way to do it. I know using a call overrider such as 18185 is probably cheapest way UK to Italy, but as from Italy to UK, I know it's not a common thing so I hope someone…
-
Cheapest Override Provider for Virgin Media
Hi All, My Mother in Law is constantly recieving high monthly bills from Virgin Media. My Wife has reduced her package so she now only has to pay £11 per month for basic TV and Telephone Line Rental. Is this the best we can do for this ? We would now like to attack the calls, so that call are routed through another…
-
Disasterous BT Home Move - Can a BT rep help?
I've posted before on the ongoing debacle with my home move. I moved in, previous account holder didn't tell their operator they had moved. After all the 'hassle' customer service caused I was due to take possession of the line on the 28th May. On the 28th May the line went dead. I called on the 29th to query this because…
-
BT increased my DD without telling me!
Hi Can anyone tell me, are BT supposed to give you notice before they raise your direct debit? I usually pay £12.50 a month as we use the landline very little and I checked my bank today and they have taken £41 out, so I went onto the website and low and behold they have increased my direct debit to £41 a month. Ive had no…
-
Sky incentives to switch to SkyTalk?
Does anyone know if Sky is offering any incentives to switch to Sky Talk? I was speaking to a friend last night who said she'd spoken to a vendor in a shopping centre, offering six months free line rental to switch to SkyTalk from BT if Sky HD+ was taken out at the same time. Anyone know if this kind of incentive is…
-
BT Oap Bashing
First time post (well second really I lost the first lot of text I put in.) My dear mum (70 years young) has admitted to me that she's having trouble with her quarterly BT bill for phone and broadband use, well she would it's for £230. She does make about £70 worth of calls but she has "rental charges" of £128 on the bill.…
-
Warning: BT Phone Scam
I wanted to share with all on here the experience we had this evening. At 18:41 this evening, our phone went and a caller, claiming to be from BT said that our direct debit had been refused from the bank and as a result of us being behind with our payments, they would be cutting our phone off by 19:00 (incurring a…
-
Tiscali owe me money but are threatenting legal action ! Help !
I hope someone has an answer to what I can do to get these people off my back! I switched from Tiscali to Talk Talk in November, effective 1st December. (funny really when Talk Talk have now taken them over!). They took payments by direct debit Nov, Dec, Jan and Feb to Tiscali even though my contract terminated with them…
-
TalkTalk exit charge
I am going to live in Spain and want to exit my Talk Talk plan which I have had since Sept 2007--phoned today--yes and got thru--told as I had added Broadband since Sept 2007 I would have to pay an exit charge of £70. Diabolical--I did not stop may plan I just added to it---any suggestions---thought of cancelilng m:mad:y…
