-
Pipex problem
For the second time in as many years my landline (but not broadband) has gone completely dead. I called Pipex to report it but the guy in customer services couldn't transfer my call to the technical dept. because their system isn't working at the moment. Doesn't inspire confidence does it?:rolleyes:
-
Primus bill not there on website
My Primus bill notification just arrived by email, but invoice is not showing on their website, which has become more difficult to access, but it seems to be https://secure.planet-talk.co.uk/Login.aspx Anyone else seeing the same problem, or know what is going on?
-
Switching calls from Sky to BT
I have my line with BT and sky talk for free in a package with Sky Tv, Broadband, ive had this package for nearly 2 years. I had a call from BT yesterday asking me to switch my calls from Sky to BT and they will reduce my new line rental charge from 12.75 i think to 11.25. Its free evening and weekend call plan, he said i…
-
Would using retro dial telephone interfere with other phones in the house?
I'm after a bid of advice if somebody can help. Just realised I'd love to have one of those 70s-80s retro telephones and thinking of getting one(ready coverted), I've checked if ntl(virgin) supports pulse dialing and that seems fine, but the problem is I've heard some people are saying there might be a problem with using…
-
Home phone for elderly mother
Hi My mother is 87 and has a landline only with BT. She pays £12.50 per month rental. She lives in a care home and money is very tight. I am wondering if she can get this cheaper. She very rarely uses the phone but her current quarterly bill is £60. I have tried to ring BT but keep getting passed from one automated voice…
-
Confused! 2nd landline free with BT??
Last month when I enquired about a new second land line I was told that I could get a hard wired land line for under £30. I did tell the chap I wouldn't make a decision until this month & he said that was OK. Today I phoned up & asked for the 2nd landline BUT was told now that it would cost me £120+ as the £30 offer had…
-
BT telephone pole on our land
Not sure where to post this so if its in the wrong place please move thanks. BT have a pole on our land and we were told that because of this they should be paying an annual fee to us for use of our land. But does anyone know which department I should start with within BT, i have tried their customer service department but…
-
battery replacement
Hi I have a Calypso phone (BT) with two AA sized but rechargeable batteries (NiMH). The phone has gone 'funny' and I think it's the batteries but I have to phone an 0870 number to get replacements... Anyone know who/where else might sell these batteries?
-
Call 18866 problems
I've been having trouble with this service over the last few days. I get an engaged tone as soon as I dial the last digit of '18866', with no chance of inputting the rest of the number. This has been to a landline in Greece and a mobile in Spain. Has anyone else been experiencing the same problems please? I have emailed…
-
Phone left off-hook
Does anyone know of a handset or a separate device that can be connected to the phone line and emit a noise or flash a light if the phone is left off-hook after a call has finished? I know that BT provide a Graduated Howler from the exchange, but my aged FIL is with Virgin and they do not supply such functionality. He is…
-
I'm renting at the moment and need advice on procedure for setting up phoneline.
Hi. I'll be moving in a months time and would like to know what I need to do when I move in order to set up a home phone. I don't have a home phone or the internet at the moment and I'm a bit worried that when I move into the property I will have some difficulty with the whole process, mostly cost and time. Here are some…
-
Get £70 cashback with Virgin phone, TV and line rental
What's the deal? Sign up to Virgin's 3 for £25 deal (TV, phone and broadband) before midnight 30 April, and comparison site Simplify Digital is offering a tidy £70 cashback. Taking the cashback into account, but remembering there's a £30 installation charge you get TV, line rental, calls and broadband for £21.66/month over…
-
Change from Talk Talk home phone to Post Office
Hi I'm thinking of changing my basic home phone pkg from Talk Talk (just phone, no BB) to Post Office - my current internet supplier is Orange - would there be any problems if I changed to Post Office? Cheers all ...
-
My BT line has been taken over without my permission
I live in a house shared with some other people. I have a BT line and an O2 broadband both in my name. I was not in the UK in the last two months, and when I came back last week, I found my BT line has been taken over by my housemate. What BT has done is just to send me a letter noticing me that my line would be…
-
Ex- directory BT Number - received call from timeshare people who knew who we are
Hi, we changed to BT a little while ago asked for a ex-directory number. We have had a lot of cold callers, automated services calling us but more recently which is freakishly disturbing a call from a timeshare company we visited in gran canaria in 2003 (went for the free booze and gifts). Anyway they used to call us…
-
need a second phone line - cheapest option
I need to get a second phone line to help out a charoty i am involved in - obviusly i want to keep it as cheap as possible because they will be paying the bill. I am with virgin and the phone will mostly be used for incoming calls so I will need an answerphone for when I am not able to take them . what are my options for…
-
Bizarre calls from 'my computer maintenance department'
I've had a couple of these weird calls, caller ID says 'International out of area'. They know my name and say that they are calling because I am using Windows operating system and they have been made aware that my computer is running slowly. They say they are from my computer maintenance department :confused: They asked if…
-
calling 0845 from Germany
Hi, I live in Germany at the mo due to husbands job.I need to call UK regularly for banking/mobile bill matters and have a package with Deutsche T-Mobile where I get calls to UK for 4euros a mth but this does not include business numbers eg 0845...do you have any numbers I could use that you can ring to override the…
-
Talk Talk start charging for Free ?/Inclusive Intl Calls.
According to the new price list Talk Talk are now charging Voice and Landline Customers £3.95 a month for the previously Free ? Calls to 36 Intl Destinations bolt on. Its not clear if this applies to existing customers or just new ones perhaps Emma of Talk Talk Support can enlighten us.…
-
Calling Roaming UK Mobile from Landline
Hi A friend is currently in Portugal and I'm wondering how much it costs to call her mobile. She's on Orange with a monthly contract. I learnt from a trusted reviews.com (cannot link!) article that it will cost her 19p/minute to recieve a call. My landline is on the Bt evening and weekend plan and my mobile is on the…
