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Mobiles

Archives for April 2020

Leaving Vodafone to join Vodafone?
Hi. Pls help as I’m really not phone tech savvy. I’m out of contract and pay a sim only monthly plan with Vodafone. It’s £11.75 and 5GB. I know I can get cheaper. Vodafone wouldn’t do me a better deal keeping me on same plan. I’ve found better deals for example 8GB for £8 - with Vodafone! They say if I leave them and…
Huawei dongle unlock
Hi I have a huawei donglle via the 3 network,is it possible to unlock to use any sim card TIA
Cashback claims after O2 and CPW parted ways
I have a 12 months O2 SIM only taken through mobiles.co.uk (part of CPW) with cash backs to be claimed at various stages till Oct 2020. O2 and CPW have parted ways on 31/3/2020 Does anyone know what would happen to the cash-back claims?
Cancelled order, still delivered
Hello All! I have a strange issue hope you can help me, End of february i was due to upgrade my contract, what i did through CarphoneWarehouse, they hadnt got the phone on stock so i ordered it to the shop. They told me come back in 2-3 days and it will be there, but in the meantime they closed the shop due unforeseen…
PAC Code for Same Network?
Hello, i was wondering if someone could offer a bit of insight. I am looking to buy out of my phone contract early and have seen a new deal with the same network off a third party website (i have used beofre so is legit) however, when i have enquired with THREE they have said they cannot offer me the same deal. They also…
Mobiles.co.uk Cash Back
Wouldn’t trust anything they say about cash back. Bought a phone for my daughter via TopCashBack over 3 years ago, still waiting for the cash back although providing all evidence.
Unlock Code - Old Nokia C1-01
Hi, Can anybody help pls.I'm after unlock code for an old Nokia C1-01 on Virgin.Have contacted them and they say they can't help and trawled internet but nothing.IMEI 352842057552050TIAGeoff
Sim only deals
What does no frills mean on a sim only deal offer
Similar companies to mobiles.co.uk for SIM only cashback redemption
Hi all I've been with mobiles.co.uk for the last year. It's time for renewal. When I last looked, the SIM only deal was at a good price but it has just jumped up by a hefty amount. So I'm taking a look at what deals are available with similar companies. So far I've tried: - affordable mobiles.co.uk - e2save -…
Best PAYG contracts
I thought there was a MSE guide to the best PAYG mobile "service" offers but I must be mistaken. The best I believe used to be the O2 Classic but it was so good that it was discontinued for new subscribers. I am now looking for an alternative for my new unlocked mobile (no SIM card) which I can use for occasional use only,…
Three Help PAC Code
Hi Came to the end of my contract so I gave 30 days notice I've been trying to get a PAC code for the last few weeks Eventually they have given me the PAC code but have cancelled my contract and put me on payg and I still have over a week left on my contract which I have already paid for Im stuck now as my new sim hasn't…
Vodafone
Hi, does anyone have any luck obtaining discount from Vodafone? I just signed two 12month contracts totalling approx £90.00. Seem reluctant to do much past what is advertised?
Advertised & Confirmed Upgrade from Three not being honoured.
On Sunday 26th April, I upgraded by contract online. I found an excellent deal which seemed almost too good to be true in that it was only a 12 month contract. With this in mind, I took screenshots in order to ensure the advertised deal was honoured. I completed the upgrade on the 12 month contract and received email…
Which is best Tesco or Sky Mobile
Hi there,I am currently on O2 and I know both these companies use O2. Which one do people think I should go with on a Sim only deal, as my contact is coming to an end and I can no longer afford to be paying £40 odd a month to upgrade my phone. I average about 3gb a month on data (my current plan is 25gb). My phone is…
Student; Advice on moblie termination
Hello, I am looking for advice on where I should cancel/terminate my mobile contract as it costs a lot and I want more savings but I am not sure how to go about terminating it as I am not sure if its worth payoff and really need someone that can give me some piece of mind or possible help save me a lot of money as I am…
Three refund - cannot get in contact
I recently cancelled my contract with three and have since received my final bill, which states I am in credit by £82. It says I must ring to arrange a refund, however whenever I ring and no matter what extension I use (I’ve tried them all) I get the same message about contact centres running on reduced hours due to…
02 pay monthly
Hi, I have a 02 contract taken out last year. The monthly payment is £20pm. However this month I have been charged £20.54. I have looked through my bill and cannot see any additional charges such as calls or data. Has 02 increase there payment plan for existing customers! If they have I am not aware of it. Has a anyone…
Unblocking on a BT contract
My brother and I keep in contact via mainly text messages with a weekly phone call. He only has a simple basic mobile phone. His contract is with BT and this encompasses his and his wife's phone and BT Sport in which we are both interested. He is not very good with technical matters! He accidentally blocked messages coming…
Huawei Y5
Hi, I need a new fairly basic phone. A friend who works for 02 told me to look at this phone, says it's good value, if you can put up with your friends giving you a hard time because its from Huawei. Any advice please.
Three changing plan at end of contract
Just had an email from Three saying that as my husband's 12 month SIM only contract (that is in my name as I already had accounts with them and it was a rush job due to being the last day of the offer and the shop about to close!) has matured, they will be moving him onto a replacement contract unless we let them know…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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