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Anyone cancelled Orange in Wriiting?
Orange have told me that daughter must phone them on 450 to cancel her contract which is costing £85 pm. They know she no longer has a phone or orange number as I reported it stolen. She is currently in Vietnam and I managed to get a new iPhone out to her for which she bought a Vietnamese Sim card so cannot ring 450.…
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buymobiles.net no xperia z2 sent. Any advice?
Hi all, This is my first post hopefully somebody can offer me some advice? I ordered a sony xperia z with a 2 year contract with 3 through a company called buymobiles.net. The package arrived through parcel force 24 and signed for by my partner. I arrived home opened the parcel to find no phone in the box just the sony box…
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Charge for Itemisation
I have a great deal with EE and I'm very happy with their customer service. However, every month there's a couple of quid over and above the basic charge. I don't know what the extra charges are and I don't want to pay £1.50 a month to find out! I suspect it's a couple of 0845 calls, or sometimes "Orange Wednesdays" at the…
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Advice needed on cancelling Tesco phone
Hello all, hope someone can help. I signed up for a 2 year contract with Tesco Mobile in June 2013 with a Samsung handset. I paid a bit more for data because that was my real need, not calls. I found that the data reception was erratic and that the network reception indicator bore no relation to the ability to get a signal…
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contracts - any special offers ?
this might be a naive questions - apols ! A neighbour tells me that a couple of years back he took out a monthly contract and was given an i pad as an "incentive". So my questions are - does this sound feasible and if so does anyone know of similar offers now ? thanks
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International calls - do you get charged even if you don't answer?
Recently I was abroad and roaming was on £1.50 for calls (incoming and receiving). I did turn on carrier so phone was on network in that country, in case I received an urgent call/got into emergency. I saw bills for that month today, and saw that I had £6.00 additional to pay on top of £12 that I pay for my SIM only deal.…
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Vodafone/Phones4u issue with NHS discount
Hi all, I hope Im posting in the right section, Im looking for a bit of advice with an issue we are having with phones4u/Vodafone. I will try and keep it as simple as possible; -Phones4U offer my wife a Vodafone contract on a new mobile contract at £35 approx. -They tell her that she will get 20% off with nhs discount but…
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iPhone 5 free battery replacement
Apple is replacing (some) iPhone 5 batteries free of charge, from 29/08/2014. You can check for eligibility (phones build b/w September 2012 and January 2013) by entering your iPhone 5 serial number on Apple's battery replacement site. HTH
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Xperia Z Nightmare
Hi all, This is my first post, so please be gentle! I got an Xperia Z on a 2yr contract from Virgin in Sept 2013. Within two months the phone was bricked, through no fault of my own. It was a manufacturing fault and it apparently happened to many XZ owners. After many months of dispute with Virgin they finally agreed to…
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Problem with Three & Samsung
Could I ask what my options may be regarding a long running problem I'm having with Samsung and the three network. Last October I renewed my contract with three for another 24 months and was sent a new handset, a Samsung Galaxy Note3 for an additional cost of £100. Since then I've had no end of problems with the handset…
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PAYG for MiFi
I have a MiFi which I use rarely. Typically for 2-3 day periods when I'm away from home 2-3 times a year. I use it with my laptop or tablet. I used to use a Samba mobile SIM, but they are now dead in the water. What is the best alternative? I don't like the plans where the data allowance expires after 30 days, I just want…
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Mobile phone insurance claim not the right phone
Dear Money Making Expert I am having a bit of a dispute with an insurance company. I bought an iPhone 5S 16G Gold through mobile phones direct in April. At the point of purchase there was an option for one months free insurance, which I agreed to and then continued with at a cost of £6.99 a month. I received an insurance…
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Three Network Down
Three Network Down in Margate. Is it just a local problem?
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Orange - bad signal, poor data connections
Hi Is anyone else esperiencing the joys of being with orange. I am based in the west midlands area Constant bad signal sometimes losing reception altogether Bad data speeds even on H+ whihc keeps flicking between E/G and nothing I also keep losing data connection whilst I am in a call which is very annoying especially…
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T-mobile phoning EE: You will be charged
For over 2 years I have been with T-Mobile and have unlimited calls to other T-Mobile phones. I often phone my friend and chat as he is on T-Mobile. In July 2014 he phoned T-Mobile and got a better deal for his phone usage. When my bill came, instead of the usual £24 it was £166. Apparently he had changed to EE mobile and…
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Asda sim in orange phone ?
Hi all I'm trying to find my mum a better PAYG deal so am looking at an asda 30 day sim .its EE Network and she currently has an orange phone which seems to be part of EE ,So can I use asda sim without unlocking it ? Thanks in advance for any help
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O2 Contract
Hello all, I wanted to know what is the difference between going to O2 direct vs buying from Carphone Warehouse. This is for SIM Only contract. I ask because Carphone have the same contract for £10 less then O2 do. Thanks.
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Advice needed swapping my smartphone with someone else.
Hi! Thanks for taking the time to read this, I just wanted to ask some general questions really. I'm looking into swapping my mobile phone with another person who has put an as up on Gumtree SwapShop. Are they any 'warning signs' that I should look out for? I plan on taking friends of course and meeting in person, in a…
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Giffgaff - sensible to have moved?
I joined giffgaff last month and purchased their £12 bundle which expired a few days ago. This bundle deal I see is being rejigged (soonish I suppose) and there's lots of fuss about it.... anyhow I didn't get "proper value" buying this bundle so I doubt I will buy it in the future (especially as it looks like the new deal…
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O2 Cancellation problems
Hi everyone I'm new to the forum but not to the site, and I was wondering if anyone could help me... I phoned o2 up in July to cancel my contract after having to wait around 5-6 weeks for them to sort out my phone after they sent me out a faulty handset after an insurance claim, while on the phone when I said I wanted to…
