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T Mobile - using the internet abroad.
I am heading off to the sun next week and like many people want to keep up to date by using the internet on my pay monthly contract. I got in touch with T Mobile and my roaming has been switched on. From what I have read and what T Mobile told me I cannot run up any sort of bill by using the internet as I need to buy an…
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Disputed cancellation fee
I came to the end of my existing contract with Orange. I decided that I would like to stop with Orange but would like fibre optic. This was arranged over the phone. I was told that an engineer would need to call to check the suitability of my line. I agreed to this and was told I had the option of an am or pm appointment…
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vodaphone signal
Hi ,just a quick question ,i got a 18month contract with vodaphone in November and changed my phone from a galaxy s to a galaxy s11. When i got home there was no signal ,and i havent had one at home since i have to go to another small town 3 miles away to get a signal. Is there anything i can do about this?:mad:
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Orange Retention offer gone wrong
My Mum was offered an upgrade to a new phone with Orange, from her Blackberry, in March. She was told that she could use her existing number on her new phone (Samsung Galaxy Ace 2) until the existing contract ends in October. Her old and new contracts were running in parallel and she has been paying for both. She phoned…
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T-Mobile issue
Hi all, I took out a sim only contract with t-mobile in January 2013 I cancelled 5 calender days later over the phone. It is logged on their system as having happened on 4.2.13 For some reason since then they have no cancelled me and due to a bank change I didn't keep up with the fact that they were still charging me - yet…
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Huge Orange bill, seems wrong, please advise!
Hi there everyone. I have been with Orange since 2000, and have been on contract with them for most of that time. I used to have 500 minutes, on a £25/month plan, on my latest plan, but my bills used to average £40-60 including insurance and some texts abroad. I switched to SIM only in June, with 2000 inclusive minutes,…
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Mobile phone/Internet Spain & USA
Hi My son is going to USA for 3 months. I will be going to Spain for a week. During my time in Spain, I would need to be contactible for him. Both our phones are unlocked. We are mainly going to communicate via email but who knows, I might have to phone or text. I've browsed mobile phone providers website and now wonder if…
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Moved House and Orange/EE no signal in area
We are currently with Orange/EE however have just moved house and they have no service at all in the house or surrounding area where we live. I have checked different coverages and the only one that can provide a service is O2, we are in the middle of a contract so can the fact that they provide no service to that area be…
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Cancel Tmobile & get Pac
Hi Guys I'm looking to see if I can get a definitive answer on how to go about this. I'm nearing the end of my 24-month pay monthly contract with Tmobile - finishes on August 31st. I plan on moving to another provider and wondered if I can eliminate any extra charges if I time things correctly. From looking at other…
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Virgin Mobile Number Stolen!!
I'm with Virgin Mobile PAYG and treated myself to a new phone in March 2013 which came with a New Sim Card I liked the new number and swapped all my contacts over to the new number. Virgin sent a text to me confirming my account was closing today and save all details etc??? I have just spent the last 40 mins confirming…
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Windows phone......
Im not sure about other folk, but i find the Windows Phone terrible. The apps are shocking. Most big companies apps dont work on windows.... ir Sky Go, BBC Iplayer.... top games arent available either. If i had a choice of phone, id be on an android or Iphone.
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iPhone 4 locked to Orange
Hey can anyone please help, we bought an iPhone 4 for my daughters birthday off a friend thinking it was unlocked but after a full reset it wouldn't accept 02 sim and after many phone calls it appears its locked to orange but after even more phone calls the only place we might be able to get it unlock would be direct with…
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can someone tell me how to find out what these extra charges are
I might be being stupid here but can someone help. my daughter has o2 contract unlimited calls/texts/2gb data allowance but keeps going over her limit and this month is ridiculous she says she doesn't download games from facebook only from iTunes and then the free games only. so what is facebooki in game purchase?? what…
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Orange not happy about international calling services via third parties
Hi All, I was on phone with Orange support, to query a few entries on my previous bill. I have international calling barred on my mobile. By mistake I called an international number four times last month, and I was changed on all four occasions, although the call didn't go through and I only received message saying you…
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Galaxy S3 and FM radio
My old Galaxy Ace had a built in FM radio but I can't find one on the new S3 - is there one and if so where. I don't want to have to download an app and go through data or wifi. Any suggestions again please.
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Transferring sd card to new phone
Hi can anyone tell me if the apps I have saved to my sd card will still show up if I put this sd card into a new phone, both android. Please
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Orange 24 month contract just ended, being charged for calls?
Hi Folks, I've been charged for calls now my contract has ended, yet my texts are still free inline with my recently ended contract. This has never happened before, previous contracts just kept rolling after the end date. Its very sneaky, Orange didn't notify me about this at all. Is there anything I can do about it do you…
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Samsung Galaxy S3 and SD card
This phone is new to me and I the SD card is installed and formatted. I am trying to find out what is on the card and also how to transfer apps to the card without rooting the mobile. Can this be done and how, please. I find that the manual is totally useless, it tells me what I can do but not have to do it!!! Thanks in…
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Upgrade Dilemma
Hello, I have been on the T-mobile sim only 600 mins, 500texts, unltd internet and a booster for 2 years paying £8.38pm. This time they are not willing to renew it at the same discount. The best they have offered is £14.50 for the same tariff. However they have offered me the full monty sim only for £16.00 pm for 12…
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Charged for a text to 80011? Never used this number?!
i checked my bill as i always do, and there's charge for a text to "80011". i never sign up to any daft premium services and never text any numbers like this. can't find out anything about it online. called my carrier - virgin mobile - and got through to someone in philippines by the sounds of it. really hard to understand…