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Personal Injury
My 75 year old father was involved in an accident in December. The injuries sustained resulted in six months in hospital and significant additional care since from family and carers. The other party has admitted negligence and , for the first time in his life, my father now has a solicitor who is seeking compensation for…
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"No claims bonus"?
I have 14 years driving experience but have never had an insurance policy in my own name (I was always a named driver, trying to save the environment by only having one car between us :wall:). I have never had an accident, nor has there has never been a claim on any insurance policy I have been named on. Can I count these…
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Life insurance ceased without notice
I had a joint life insurance policy when I bought a mortgage. I was happy to have this but was also forced into taking PPI as a condition of a Halifax morgage. This was via Winterthur Life. This changed to AXA then to Friends Life. At the end of 2017 the payment went down. On review it appears that the life insurance…
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Serious Illness Insurance Query
Hello, I was just reviewing my mortgage papers from 14 years ago, and I noticed that on the life insurance we took out, the policy makes provision for serious illnesses unless excepted on the summary of protection. The summary of protection states: "the insurance amount will be paid if either of you die before the end…
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Insurance refusing new for old value
I have complained about the settlement figures offered in regard to my stolen items and today the customer care team called me and said they arent budging on the offered amounts as my policy says like for like and not new for old and they only have to offer second hand price for DVDs. I have posted the policy wording…
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Replacing smoke damaged goods
Following on from earlier posts, contents assessors have been in, assessing damage to goods stored in our loft. Pretty much written it all off due to smoke damage. This includes all our luggage which was stored there and ranged from two nearly new 4 wheel spinner cases to a couple of old 2 wheeler types airline cases plus…
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New build - insurance/warranty company gone bust
I'm trying to help my parents with an issue. They bought a new build bungalow 2 years ago. A rather large crack appeared in one wall which they raised with the developer who has done nothing. However in the meantime, the insurance company the developer used that covered the building warranty has gone under. They were sent…
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Do I need to let my insurance company know about this?
Hi Hope someone can advise me please. This morning I had pulled into a vacant parking spot and was just reversing to straighten my car up as it was slightly into the road still when a man drove in to park. He hit my car but caused no damage at all. His bumper was lose and had dropped. I had no damage so I have no claim to…
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Windscreen claim fail
Hi, not sure if anyone can help me with this one. We had our badly chipped windscreen replaced by Autoglass at a cost of £430. You know what’s coming don’t you? We didn’t check the insurance company’s “preferred repairer” list beforehand, as previously Autoglass has always been the one to use. Now our insurance company…
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Sainsburys Gold Travel Insurance
Hi, was wondering if anyone could possibly help with a query? My daughter and I have a Sainsburys Gold annual travel policy. We have just returned from holiday. We were flying Beijing to Hong Kong with an onward flight to Da Nang in Vietnam. Whilst waiting for our connecting flight in Hong Kong on 12th August, the airport…
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Can't afford insurance at new address
I've moved out for the first time. My parents were kind of pushing me out the door so i was just trying to find somewhere quick. I didn't even think to research car insurance at my potential new address. My house is right next a huge police station so I would have thought it was pretty secure, I park my car in the police…
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Question about car insurance when you lease a car?
[FONT="]Hi, I am going to be leasing a car soon but one thing I’m not too sure about is when you insure the car, do you have to insure it as the company you got it off as the owner and then do you just name yourself as a named driver? Currently me and my partner drive the same car, so would we both just be named…
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Short term home insurance
We are planning on moving house in the near future ( currently renting, buying our first home) but have not yet got a date for exchange/ completion and the contents insurance of our current property has come to an end. Does anyone have any recommendations on best way to get short term insurance? Is it better to buy with a…
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Level Term assurance and Mortgage Decreasing Term
We have just moved to a larger house and need increased cover. When looking at our documents we currently have a joint mortgage decreasing term assurance with critical illness but we also have a joint level term assurance. Do we need to have both?
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Car accident - was I even involved?!
Hi there, wondering if anyone may be able to help advise in this situation. - my wife ‘involved’ in car accident last night - other car (behind my wife) span out and crashed on the motorway - my wife called police after seeing car crash in rear view mirror and clearly concerned for welfare of occupants - police attend as…
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Quote me happy renewal, site down. Contact no?
Yesterday I tried to renew my car insurance with Quote me happy. Their site was down for maintenance. I have left messages on Twitter and also managed to find an email address which replied with standard message. This morning I contacted Aviva (parent company) who could not help with a phone contact nor could they give me…
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non-fault accident
I'm a little confused. We were at a friends last night, car wasn't technically on the road it was on a grass island that everyone parks on due to lack of spaces. While at the friends an old woman reveresed at full speed into our car. Pushing it at an angle and smashing up the side panels. She knocked trying to find out…
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Alternative Accomodation Allowance
My buildings and contents insurance includes an Alternative Accommodation Allowance which I am having to use to move into temporary rented flat for 6 months while my house is repaired (extensive water damage from neighbours fire). As it is quite an expensive area round here, we have only been able to afford a modest flat…
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Contents only insurance
Hi does anyone pay for insurance for taking things out of the house. I need contents only insurance and they have an option of taking things out of the house insurance. It’s £20 extra. Would you pay for that or not?
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Critical Illness & Life Cover
Hi I've been paying for Life & Critical Illness cover for as long as I've had my mortgage (12 years so far), and I'm single - I know, I know :wall: Wasn't cheap either, £70 per month with AIG Life (YourLife plan, decreasing term), but it's probably the critical illness element that's the largest part of it. I recently…
