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Compensation for cancelled non-EU flights
I have received compensation from Easyjet a couple of times for additional costs incurred due to cancelled flights, so when my stepson's Air Asia flight from Clark (Philippines) to Sydney was cancelled today, with no advance warning (though he had booked it weeks ago), I assured him that reclaiming the extra £600 he had to…
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Aircraft problems on previous flight causing a delay
Hi, I've read dozens of times that if an aircraft "goes tech" before your flight actually begins (i.e. it "goes tech" on an incoming flight but was planned to be used to operate the outgoing flight as well) then it can't be used as a defence against compensation. Does anyone have a link to a court ruling etc. that…
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Thomson Flight delay
We were on our way to Tenerife September 2012 and our Co Pilot was taken ill we diverted to Portugal there wasn't another Pilot available we stayed overnight finally reached our destination 19 hours and 42 minutes late. I have checked out other posts and wondered if anyone has had any luck in claiming compensation yet? I…
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olympic/small planet delay fiasco
Hello Im looking for some advice on delays and compensation. I've just returned from a week holiday in skiathos. i booked with Olympic but the flight was with small planet. We we were due to fly back to Birmingham on Friday at 9pm. when we were picked up at the resort we were instead taken to a restaurant and told there…
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thomas cook flight delay
Hi A sucess story in that I have received compensation from Thomas cook BUT its in the form of a voucher with a years validity!. As delightful as it is does anyone know if they can compensate with a voucher I thought it was "cash" and as its only valid for 1 year i miss out on next summer. Dont get me wrong Im not…
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flight delayed
just as we were boarding our flight from Cardiff to Amsterdam , I received a text message then a phone call to tell us that our connecting flight to Almaty in kazakstan would be delayed by 3 hours , we were given vouchers to compensate us for the delay but it turned out to be over 5 hours . on return to the uk I thought we…
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Flight to Istanbul
Hope I am in the right forum. Back in June my husband and I had booked 2 flights to Istanbul from Antayla airport. This was for the 4/6/13 and returning on 7/6/13. Unfortunately, this was when there was rioting etc., in the city and we looked on the BBc website and they mentioned that the Foreign Office has said that only…
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flight delays
can anyone please advise me, I was on a BA flight from Heathrow to Paris which was delayed by around 35 - 40 mins but the delay caused me to miss my train which was the last to my destination of the day therefore causing me to have to rebook the train at a much higher cost for the next morning and to necessitate an…
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Ba flight delay
:mad:I am absolutely furious after months of emails to BA they have now told me that I have no right to claim as the flight delay was not their fault but down to airport restrictions ,so who is to blame for me losing out on a flight and not getting my full holiday in New York ,and also not receiving my baggage for another…
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Flight delay from USA to EU ( UK)
Hi Can anyone help me? We had a flight from Atlanta Delta Airlines In 2009 , which we had problems , due to nobody explaining where we should go to etc , there was 6 of us and we lost one member, who actually made it up to boarding . As the rest of us not knowing where he was went to check in , the lost member had got his…
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Confused!
Myself and my family were due to travel back from Miami on 1 August 2011 with BA to London Heathrow. After 5 hours on the plane we were taken off and transferred to a hotel for the night. We returned to the airport the following evening and after another 5 hours ended up back at the hotel for another night. We finally…
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TC Defence - Electronic Module Sudden Failure
I have posted before and have raised an action at Hamilton Sheriff Court. The court hearing is on 8/8/13 and this is Thomas Cook's defence: Explained and averred that the aircraft suffered from an electronic module sudden failure and there were no previous reports on T/O CONFIG warning system. Explained that an electronic…
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Delays - direct to airline, claim on travel insurance or both?
Who do I claim from... Direct to the airline (Monarch and after reading here it will apparently take a while to get not very far!) for both of us or do I claim on our travel insurance policies (we had separate ones) or contact both to make claims? I don't want to commit fraud or anything but have never needed or done this…
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EasyJet help
Hi. I need some help with EasyJet, as they are being very difficult and we have been trying to claim since last year. Basically, husband and I were delayed around 24 hours in 2010. We contacted EasyJet to make a claim and they refused because they apparently have a 2 year window in which you can make claims, and this had…
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can you claim for loss of earnings?
My friend was delayed on a BA return flight from Tunis to Gatwick for over 24 hours in June. She has received €400 compensation, but has also put in a claim for loss of earnings. BA have told her she can't claim loss of earnings, but have offered her a £50 voucher. Does anyone know where she stands with this?
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Anyone used EU Claim/Bott & Co?
these were highlighted in an article in the Guardian as someone to use to claim on your behalf in exchange for a 25 euro fee plus 27% of the compensation but when you're asked to sign up it's not that straightforward and could end up out of pocket whatever the outcome. here's their explanation:. 1. What do I pay if I win?…
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thomas cook taking no responsibility for delayed flight
We had an over 3 hour delayed flight from Bulgaria to Glasgow on 22/06/2013- Thomas Cook dismissed my complaint as a technical fault - The only way we knew about the delay was through a typed message that I received 2 hours into the delay. My nephew and I were also violated by security staff going through customs - No help…
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Is it touch down tine or arrival at gate that counts?
My delayed flight touched down 2 hours 55 minutes late, but took another 15 minutes to get to the gate and de-plane. Which figure counts? - is the flight more than 3 hours late or not?
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Compensation from British Airways
My flight to Bermuda from Gatwick was delayed by more than 4 hours on 17th June. Following your instructions, I sent my letter requesting compensation of €600 on 27th June. Today, I received an email advising me that BA were sending me a cheque for £517.41 (€600) in compensation for my delayed flight. Thank you very…
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monarch
received compensation from monarch for delay on flight zb577 alicante june 2008, thank you chequel received £680 for 2 adults
